Bet365 acting like legal mafia.

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  • ambush12345
    SBR Rookie
    • 04-06-18
    • 45

    #1
    Bet365 acting like legal mafia.
    My username at bet365 is ambush12345 At the end of february bet365 locked my account. Why? Becouse i was long term winner. Bet365 just hate if someone wins in long term. I was betting several mounths with some nice profit. When I discover my account was locked I went to live chat. My account was alredy verified becouse I made several withdraws in the past. Thay asked me again to send some documents: like 2 ID documents and myself holding ID. I send tham all this on 27/2/2018. I send tham also 2 selfies (more than thay asked). Thay acepted this documens. But thay also ask me to provide postal code verification (PVC). Thay told me I need to wait for PVC for 28 days. I spoke with royal mail, thru who bet365 send PVC code,. Royal mail told me that thay deliver poste in max 7 working days (from UK to SLovenia-inside of EU).
    My frend open bet365 and he verified his account thru postal code verification. When he asked for pvc, bet365 system automaticly told him he will recive PVC in 5 working days. And he realy recive PVC in 5 days. Of course he is a losing player, so ther was not a problem for bet365 to send him PVC.
    I also ask slovenian poste office how much time thay need to recive poste from UK. Thay also told me max 7 working days. Every letter have a tracking code, this is why I asked bet365 to give me tracking code. They refuse to give it. Gues what? After 28 days I didnt recive PVC. So I went again on bet365 live chat, I asked again for tracking code, thay also refuse to give it, but thay send me PVC, and PVC arived in 5 working days this time.

    So on 7/3/2018 I went again on bet365 live chat, becouse I got finaly my PVC (after 40 days). I give tham my PVC number on 7/3/2018, and thay acept it. So thay got all documents thay needed from me on 7/3/2018. Than thay told me I need to wait for review of my account for next 28 days, and after that thay will pay. After 28 days I went again to live chat on 4/4/2018. On live chat thay told me: This review will be comlited on 2/5/2018. I apologiz again for any incovenience.

    This is obviouse avoiding paying scam. Thay just dont wish to pay. I would understand if i bet on fixed maches, that thay can refuse to pay me. But I bet on bet365 only on many maches that have odds out of the line, value betting-long term winning startegy. So ther is nothing suspisiose about my accout at all. This strategy how to beat bookies told me my friend, becouse he is limited with all posible bookmakers and he cant bet any more. This is pure matematic how to beat the bookies.

    After bet365 is still holding my money, I start to investigate my case. I wrote to many people around the world. I came acros one guy who owns affiliate website for bet365. He told me that bet365 dont wish to discus ther problems in public. This guy also told me that many people contact him about this problem. He told me that bet365 to many costumers send PVC and PVCs never come. This guy also told me bet365 just refuse recently to pay to many costumers(more than 100) with excuse, that ther accounts are under review.

    So bet365 tactic is just to pay very slow or not pay at all with excuse that account is under review. Unfortunatly I cant tell to publich with who I spoke this, becouse he is bet365 affiliate, and he dont wish to lose his affiliate deal with bet365

    Like I see bet365 is still the best rated bookmaker in the world. But I asume they start losing money recently, so thay refuse to pay at this point to profitable players. So be cereful with bet365 guys, thay are not the same bookmaker any more. This is probably the first step when bet365 is starting to lose money in ther histroy (this is not my theory, but my contact told me this becouse he is in this busnes for several years). This guy told me that bet365 also refuse to pay to one biger affiliate recently. So i am very woried. Wher can i officaly complain, becouse I am from slovenia?
  • HeeeHAWWWW
    SBR Hall of Famer
    • 06-13-08
    • 5487

    #2
    Bet365 are extremely profitable, that's not going to be an issue.

    You and your friend took bonuses by any chance?
    Comment
    • ambush12345
      SBR Rookie
      • 04-06-18
      • 45

      #3
      No bonus... Realy nothing special, I bet just what some website told me to bet- valuebetting. For example betfair lay odd is 2,00, and if I found odd 2,05 on bet365 I bet on it. I just deposit only my money and made also up to 50 bets per day
      Comment
      • ambush12345
        SBR Rookie
        • 04-06-18
        • 45

        #4
        And yes bet365 had a good profit report for 2018, but now maybe thay start to get some trable for few mounths. Maybe thay start losing money, I dont know this, but i gues this is the reason
        Comment
        • pabonaparte
          SBR MVP
          • 01-21-16
          • 3566

          #5
          How dare you win there!
          Comment
          • ambush12345
            SBR Rookie
            • 04-06-18
            • 45

            #6
            pabonaparte Are you sarcastic, or you mean it for real?
            Comment
            • Craig22
              SBR Sharp
              • 01-14-16
              • 370

              #7
              I agree, their policies and treatment of players is disgusting.
              Comment
              • ambush12345
                SBR Rookie
                • 04-06-18
                • 45

                #8
                could i write my story to some newspaper about my case?
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61390

                  #9
                  Originally posted by ambush12345
                  Wher can i officaly complain, becouse I am from slovenia?
                  The Gibraltar regulator. Scroll to near the bottom of this page for info https://www.gibraltar.gov.gi/new/remote-gambling

                  What are you going to complain about though? That your friend didn't get a PVC but you did?

                  That Bet365 should not be aloowed to investigate your account?

                  That they should have to explain why its being investigated?
                  .
                  Comment
                  • ambush12345
                    SBR Rookie
                    • 04-06-18
                    • 45

                    #10
                    thank you
                    Comment
                    • ambush12345
                      SBR Rookie
                      • 04-06-18
                      • 45

                      #11
                      soi send my complain to this mail? gamblinglicensing@gibraltar.gov.gi
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 61390

                        #12
                        Originally posted by ambush12345
                        soi send my complain to this mail? gamblinglicensing@gibraltar.gov.gi
                        No.

                        Follow the instructions near the bottom of the page. And read the advice for sumitting a complaint link first.

                        Customer complaints regarding breaches of licence conditions

                        For further information on complaints and regulatory issues please see: 



                        The Gambling Commissioner's advice to complainants.

                        Complaints about operators must follow the process set out in the Gambling Commissioner’s advice to complainants. Complaints must be submitted in writing, by email, using the prescribed form (Complaint Resolution Request Form) to gccomplaints@gibraltar.gov.gi. Complaints cannot be dealt with by telephone.
                        .
                        Comment
                        • dealer wins
                          SBR Wise Guy
                          • 02-03-09
                          • 816

                          #13
                          Your "friend" lol
                          Comment
                          • ambush12345
                            SBR Rookie
                            • 04-06-18
                            • 45

                            #14
                            dealer wins what is funy about my case? It looks funy to you when people dont get money?
                            Maybe i just dont get your point...
                            Comment
                            • moojoo
                              SBR Wise Guy
                              • 09-02-16
                              • 938

                              #15
                              Bet 365 dont like arbers,you are arber. They will give you hassle in legal timeframe and after that they will pay you out.
                              Comment
                              • aljack
                                SBR Sharp
                                • 09-08-17
                                • 381

                                #16
                                I've heard of B365 doing this. If you win consistently they will lock up your account with bureaucratic B.S
                                Comment
                                • jjgold
                                  SBR Aristocracy
                                  • 07-20-05
                                  • 388179

                                  #17
                                  100% arber
                                  Comment
                                  • HeeeHAWWWW
                                    SBR Hall of Famer
                                    • 06-13-08
                                    • 5487

                                    #18
                                    They probably figured you and your friend are the same person. The document tests are an attempt to prove it.
                                    Comment
                                    • Rale
                                      SBR Hustler
                                      • 09-24-08
                                      • 51

                                      #19
                                      Originally posted by jjgold
                                      100% arber
                                      He said he took value bet lines, but basicly its same thing as arbing he just dont cover other side with pinny, exchanges or asians.
                                      Comment
                                      • moojoo
                                        SBR Wise Guy
                                        • 09-02-16
                                        • 938

                                        #20
                                        I just read all OP wrote. Im afraid he might be his friend whom is limited everywhere.
                                        Comment
                                        • ambush12345
                                          SBR Rookie
                                          • 04-06-18
                                          • 45

                                          #21
                                          i dont know how excactly the name of what I do. But the fact is that I did legal think, I just beat the the casino long term. So i deserve not to be paid becouse i win?
                                          I didnt get any bonus


                                          HeeeHAWWWW
                                          They probably figured you and your friend are the same person. The document tests are an attempt to prove it.

                                          This coment is even too funy, even to coment.
                                          HeeeHAWWWW if you read my 1st poste you can see that bet365 just avoided to send me pvc They do everythink to delay the payment. At start thay told me 28 days for review, now after 28 days thay told me again to wait extra 28 days.

                                          I open my account thru my pc and bet thru my PC. Let say I open from the same pc bet365 as my friend (I didnt do this). and my friend dont take any bonus. Is maybe iligal to bet from same pc maybe? Becouse I read here strange coments I read all T&C with bet365, and this is not forbiden. Some of you guys just find some strange advise, with no logic at all. Dont you see bet365 liad to me that thay send me PVC, but they never send it. Than i neded to wait 28 days to order new pvc. They do everything just to delay the payment, nothing else
                                          Comment
                                          • SportsMushroom
                                            SBR MVP
                                            • 09-28-10
                                            • 4177

                                            #22
                                            ambush, i would not worry too much, they will pay you in the end, I'm guessing they are just giving you a hard time because they thing you are an arber, but you will get your money, file a complaint with sbr they should be able to resolve this for you

                                            also, if you are so good in betting then dont worry about being kicked out of bet365, their are sites like pinnalce and betfair which offer you better prices and you can make a lot more money
                                            Comment
                                            • Rale
                                              SBR Hustler
                                              • 09-24-08
                                              • 51

                                              #23
                                              Originally posted by SportsMushroom
                                              ambush, i would not worry too much, they will pay you in the end, I'm guessing they are just giving you a hard time because they thing you are an arber, but you will get your money, file a complaint with sbr they should be able to resolve this for you

                                              also, if you are so good in betting then dont worry about being kicked out of bet365, their are sites like pinnalce and betfair which offer you better prices and you can make a lot more money
                                              Yeah but Pinny or BF dont have some soft lines like B365.
                                              Comment
                                              • ambush12345
                                                SBR Rookie
                                                • 04-06-18
                                                • 45

                                                #24
                                                SportsMushroom
                                                Thanks.
                                                I read somewher SBR cant help with bet365 problems, becouse bet365 dont coment cases in public.
                                                I am not woried to be kicke out, bit only to get money back. If thay accept my money and my documents, my account was fully verified. I dont find it corect to wait for pvc 40 days and for account review 56 days. It it is not corect. It is like to pay for milk, and than wait 100 days to get it. I would die in this time

                                                unfortunatly I cant beat pinnacle and betfair, no one told me formula to do it. Can you?
                                                Comment
                                                • moojoo
                                                  SBR Wise Guy
                                                  • 09-02-16
                                                  • 938

                                                  #25
                                                  Tell us your formula. I would like to know.
                                                  Comment
                                                  • lonnie55
                                                    SBR MVP
                                                    • 04-08-16
                                                    • 2689

                                                    #26
                                                    No need to worry if you did not anything wrong. b365 top-notch.

                                                    Originally posted by ambush12345
                                                    After bet365 is still holding my money, I start to investigate my case. I wrote to many people around the world. I came acros one guy who owns affiliate website for bet365. He told me that bet365 dont wish to discus ther problems in public. This guy also told me that many people contact him about this problem. He told me that bet365 to many costumers send PVC and PVCs never come. This guy also told me bet365 just refuse recently to pay to many costumers(more than 100) with excuse, that ther accounts are under review.
                                                    Will you tell us about those people who did not experience any problems with b365? It's easy to only mention the problems but not the cases where everything went fine. b365 has over 20 million customers. Of course you will find hundreds or thousands of complaints.

                                                    Just google PayPal review and you will find thousands of low rating reviews. Would you say PayPal is shady?
                                                    Comment
                                                    • ambush12345
                                                      SBR Rookie
                                                      • 04-06-18
                                                      • 45

                                                      #27
                                                      I think this is the first step when bet365 started to be shady. You cant say to costumer you send PVC, and you dont send it at all. I knew from start thay will not send me PVC, I told this to bet365 on live chat. This is why I told tham to give me poste tracking number. Of course thay refuse and pvc never come. And thay say PVC need 28 days to travel inside of EU. This is dirty lie. SO yes i can say thay are shady. If you think the bookmakers have right to molest ther costumers, than you are probably on bookie side, maybe you are ther affiliate or you may work for tham. Thay lie to me. It is a crime to lie? Yes it is. I am sure if I higer a lawyer I will prove thay never send PVC to me like thay promise first time. But is sad that in 21 century a layer is needed to get back your own money fromm a bookmaker.
                                                      You will see at the end they will pay every cent to me, and than I will poste it here as profe profe all I did was 100% legal. I will just profe with printscrens thay just dont like to pay to winings players. This is very disapointed for me, as they were top bookmaker in the world
                                                      Comment
                                                      • lonnie55
                                                        SBR MVP
                                                        • 04-08-16
                                                        • 2689

                                                        #28
                                                        Originally posted by ambush12345
                                                        This is very disapointed for me, as they were top bookmaker in the world
                                                        They have to defend themselves against multiple-accounting.
                                                        Comment
                                                        • ambush12345
                                                          SBR Rookie
                                                          • 04-06-18
                                                          • 45

                                                          #29
                                                          many softwares show this betts i did. Maybe milions of people bet the same bets as i did everyday. Maybe some bet less, some more. Ther is no multiple accounting. Here is only that thay smail to my face, and thay will try not to pay as long as posible. So i take advise from one guy here and wrote to giblartar comision. But thay need up to 60 days tosolve it. And i am sure that in 60 days i will get my money. So when i get my money this will only profe bet365 is shady
                                                          Comment
                                                          • lonnie55
                                                            SBR MVP
                                                            • 04-08-16
                                                            • 2689

                                                            #30
                                                            If you're that sure you will get your money stop crying. Maybe there were some IP issues or whatsoever that made your account look suspicious to them.

                                                            There are dozens of other legit sportsbooks out there. If you're a long-term winner you will find another book you can win with and which pays you out.
                                                            Comment
                                                            • ambush12345
                                                              SBR Rookie
                                                              • 04-06-18
                                                              • 45

                                                              #31
                                                              Of course I cry aand I am loud. What would you do if they would still some money to you or not paying you? Would you be sailent?
                                                              If somthing is mine, is mine, end of story. So I am very angry about this. Are you maybe happy when you see poeple in truble and dont get money out?
                                                              Comment
                                                              • moojoo
                                                                SBR Wise Guy
                                                                • 09-02-16
                                                                • 938

                                                                #32
                                                                Tell us formula. How you win?
                                                                Comment
                                                                • ambush12345
                                                                  SBR Rookie
                                                                  • 04-06-18
                                                                  • 45

                                                                  #33
                                                                  Originally posted by moojoo
                                                                  Tell us formula. How you win?
                                                                  are you asking me or SportsMushroom?
                                                                  Comment
                                                                  • moojoo
                                                                    SBR Wise Guy
                                                                    • 09-02-16
                                                                    • 938

                                                                    #34
                                                                    You,second time.
                                                                    Comment
                                                                    • ambush12345
                                                                      SBR Rookie
                                                                      • 04-06-18
                                                                      • 45

                                                                      #35
                                                                      betfair is perfect matematical model that show thru odds. IF you get a lay odd on betfair 2,00, you know that thru chances to win is 50%. If you see the odds on bet365 for same bet 2,10, than your advantage is 0,10 or 5% on long run
                                                                      Comment
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