Received a phone call to verify a small btc payout. They asked amount user ID password email. Then said going to send the verification email to reply back too which I have gotten before. Never had the phone part before??? What's that all about plus having to provide login info? My acct better not get drained.
5dimes phone verification?
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GordonGecko2011SBR High Roller
- 01-13-11
- 157
#15dimes phone verification?Tags: None -
stackz125SBR Hall of Famer
- 01-03-16
- 6191
#2just call them.back and ask them. provide information only when you call them.Comment -
GordonGecko2011SBR High Roller
- 01-13-11
- 157
#3They processed right after the call so all appears good. Wasn't complaining just never had the phone call before, glad I answered lolComment -
Underdog5229SBR MVP
- 10-31-11
- 1856
#4yeah I would be a bit leery of a phone call claiming to be a book asking for login details for verification. Not saying this was not legit but I would at mininum ask there name and tell them you will call them back at the number you have for 5dimes or whatever book and then ask for said person.Comment -
KazoeySBR Rookie
- 01-03-18
- 28
#5What does the number look like that they call from? Would hate to accidentally answer Ricks 700 Star NCAAB Play Of The Year!Comment -
SportsMushroomSBR MVP
- 09-28-10
- 4177
#6change your password just to be safe
legit or not, someone has your password nowComment -
sp1234SBR Rookie
- 03-23-18
- 4
#7
Also also, is this really necessary?Comment -
michael777SBR MVP
- 09-20-05
- 1936
#8You can call back if you miss the call and after that,they pay bitcoin pretty quick,however i had to call the last 3 times to get the payout approved,i cashed out because it is a pain and uncalled for,until they stop this practice,i will not be back,no excuses acceptedComment -
flyingcarbsSBR Sharp
- 12-28-13
- 278
#9Received a phone call to verify a small btc payout. They asked amount user ID password email. Then said going to send the verification email to reply back too which I have gotten before. Never had the phone part before??? What's that all about plus having to provide login info? My acct better not get drained.Comment -
pattymayoSBR Posting Legend
- 05-19-09
- 10221
#10Happened to me last week while waiting for a bitcoin payout. I did get 3 calls that day from a 1-888 number but didn’t answer and they didn’t leave a message. Didn’t expect them to call me and I never answer those random numbers. Then they emailed me and I called back and verified. I guess that was them calling from a 1-888 number?
Either way, ive been playing there for years and never had to verify phone number. Definitely just another stall tactic to get you to hopefully blow the payout before they processComment -
GordonGecko2011SBR High Roller
- 01-13-11
- 157
#11Yeah the second time I blew the payout before the call and had to cancel it. So they stall tactic works.Comment -
Savonnz5SBR Rookie
- 09-06-16
- 26
#12Received a phone call to verify a small btc payout. They asked amount user ID password email. Then said going to send the verification email to reply back too which I have gotten before. Never had the phone part before??? What's that all about plus having to provide login info? My acct better not get drained.Comment -
BarrakudaSBR Wise Guy
- 02-28-18
- 786
#13Classic 5 Dimes to call a number that has always been associated with the account and ask for a password. They try to ensure "security" by employing the most insecure procedures imaginable. I think I'd respect them slightly more if they required all payouts to be sent via fax.Comment -
sp1234SBR Rookie
- 03-23-18
- 4
#14How long into the process have you guys been getting these calls? And do they come before or after the email that must be responded to?
Over 24 hours since I requested BTC payout and have not received either.Comment -
JJJSBR MVP
- 05-03-11
- 2610
#15always something with the payoutsComment -
michael777SBR MVP
- 09-20-05
- 1936
#16call comes before the email,takes about 48 hours after you request the payoutComment -
sp1234SBR Rookie
- 03-23-18
- 4
#18Just a heads up for anyone who hasn't gone through the process.
Call came slightly over 24 hours after request from a number that showed up on my phone as something like 23-1 (not a normal looking number). Was asked for account number, password and payout amount. Call was over in 30 seconds.
Email came quickly after and payout was processed within a couple of hours.
Requested a payout the following day and it was processed with no phone call.Comment -
TheMoneyShotBARRELED IN @ SBR!
- 02-14-07
- 28672
#19Go to Heritage Sports people.... this Stall BS isn't worth the hassleComment -
MicrophoneSBR MVP
- 01-08-08
- 2950
#20I agree on the surface seems silly, but if the answer to their questions for a simple 30 seconds saves us 25 "My 5 Dimes Account was hacked into and a bet was placed on Tibet soccer then money withdrawn without my authorization" threads, isn't that a positive thing?Comment -
flyingcarbsSBR Sharp
- 12-28-13
- 278
#21I've seen delays from them for just casino wins, its a stall tactic they use. I have not been ripped off though, so I'm assuming folks will be paid out in due time unless of course there was foul play...Comment -
TheMoneyShotBARRELED IN @ SBR!
- 02-14-07
- 28672
#22
I haven't asked for a PO request since this new "phone verification". And honestly... it sounds like a huge turn off to me. I never answer my phone when I don't know who's number it is...
Heritage verification system is so simple.... send a text code... enter it... and you're done.
5Dimes just refuses to be simple.Comment -
MicrophoneSBR MVP
- 01-08-08
- 2950
#23I'm all for acct security... but 5D isn't stupid... I think they could of figured a way by now to properly pay a client within 24 hours... (like other sportsbooks) but rather stall.
I haven't asked for a PO request since this new "phone verification". And honestly... it sounds like a huge turn off to me. I never answer my phone when I don't know who's number it is...
Heritage verification system is so simple.... send a text code... enter it... and you're done.
5Dimes just refuses to be simple.Comment -
jbaykoSBR Sharp
- 12-29-16
- 310
#24I like Heritage, but their selection of markets isn't even close to what 5Dimes has to offer. I can live with a day or two of stalling as long as I get paid. I figure if that I'm really that desperate to receive the money immediately, then I've done something wrong.Comment -
michael777SBR MVP
- 09-20-05
- 1936
#25I'm all for acct security... but 5D isn't stupid... I think they could of figured a way by now to properly pay a client within 24 hours... (like other sportsbooks) but rather stall.
I haven't asked for a PO request since this new "phone verification". And honestly... it sounds like a huge turn off to me. I never answer my phone when I don't know who's number it is...
Heritage verification system is so simple.... send a text code... enter it... and you're done.
5Dimes just refuses to be simple.Comment -
phillyhata1SBR MVP
- 08-19-08
- 1571
#26Can I ask how long after you get the email does it take to get the funds. I’ve been getting run around since MondayComment -
jbaykoSBR Sharp
- 12-29-16
- 310
#27That’s strange. Once I get the email asking to confirm the BTC address, the payout is usually processed within hours. It’s the waiting for the verification step to come that usually takes the longest.Comment -
mrpapageorgioSBR MVP
- 09-07-17
- 2974
#28Last week I withdrew from 5Dimes. I sent the request Sunday night and received an email Monday afternoon that they tried to contact me and I didn't answer (however I never got a call on my phone). I called their CS number, the rep asked for my account number, password, and withdrawal amount. Tuesday morning, I got the email asking to confirm my bitcoin address, I replied 10 minutes after and got the Bitcoin about 2.5 hours after replying.Comment -
michael777SBR MVP
- 09-20-05
- 1936
#29That's what they usually do,they lie about calling the customer,then when one calls they pay pretty quick,still uncalled for and no excuses acceptedComment
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