Admin please let me know how I can put in a formal complaint on Nitrogensports. I had a game misgraded a win which was fixed in the morning but Nitro took the coin twice from my acccount. I have been at this for 36 hours plus with them and I don’t have it in my account. I tried to complain about in chat and then they banned me for spam. I lost over 130k there and now they took coin from me. It’s not a large amount but it’s enough that I am pissed off and also btc price is down. So far for the delay they gave me 2 $5 free bets but they are stalling on the resolution. Please let me know if there is anything else I can do. Boy I do hope they legalize this shit soon.
Nitrogen stole my coin
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shoppSBR High Roller
- 01-14-14
- 114
#1Nitrogen stole my coinTags: None -
michael777SBR MVP
- 09-20-05
- 1936
#2I lost over 130k thereYou kids are so hilarious!!!!!!!!!!!!!!!!
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littlekonaSBR Hall of Famer
- 11-19-15
- 5242
#3How can they take out twice please post wager here...if it was misgraded as win they would take twice as you would go from plus 1 unit to even then down 1 for correctionComment -
shoppSBR High Roller
- 01-14-14
- 114
#4The adjsutment was to remove the win and take a loss. Problem is they did it twice. It’s in my history as an adjsutment twice and the coin is missing.
They have acknowledged the error and said they would fix it but haven’t. I did just get a support note saying it would be fixed tomorrow.Comment -
littlekonaSBR Hall of Famer
- 11-19-15
- 5242
#6The adjsutment was to remove the win and take a loss. Problem is they did it twice. It’s in my history as an adjsutment twice and the coin is missing.
They have acknowledged the error and said they would fix it but haven’t. I did just get a support note saying it would be fixed tomorrow.Comment -
BrickJamesSBR Hall of Famer
- 05-05-11
- 9749
#8Nitrogen is A+Comment -
OptionalAdministrator
- 06-10-10
- 61383
#9Admin please let me know how I can put in a formal complaint on Nitrogensports. I had a game misgraded a win which was fixed in the morning but Nitro took the coin twice from my acccount. I have been at this for 36 hours plus with them and I don’t have it in my account. I tried to complain about in chat and then they banned me for spam. I lost over 130k there and now they took coin from me. It’s not a large amount but it’s enough that I am pissed off and also btc price is down. So far for the delay they gave me 2 $5 free bets but they are stalling on the resolution. Please let me know if there is anything else I can do. Boy I do hope they legalize this shit soon.
But if you can't get it sorted out yourself, then you can submit an SBR Sportsbook Compaint form if you wish..Comment -
shoppSBR High Roller
- 01-14-14
- 114
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ThaWojSBR Hall of Famer
- 03-09-10
- 6760
#11Just be patient with them..one time I won 2k playing baccarat and when I was done the money never got transferred to my main account. It simply disappeared. If I went back to the bac table it was gone.
Went thru support and they kept telling me to wait but about 3 days later they fixed it. Sucks but at least they fixed it...just be patient.Comment -
jjgoldSBR Aristocracy
- 07-20-05
- 388179
#12I would never play thereComment -
TheMoneyShotBARRELED IN @ SBR!
- 02-14-07
- 28672
#13fukking nursery schoolComment -
shoppSBR High Roller
- 01-14-14
- 114
#14Update..still waiting for resolution. Have had these types of issues with other books and they were usually resolved within hours this. We are up to 54 hours at this point ....Comment -
shoppSBR High Roller
- 01-14-14
- 114
#15Update- finally received yesterday at 4pm estComment -
OptionalAdministrator
- 06-10-10
- 61383
#16Good news Shopp. Thanks fro updating the thread.Comment
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