I've recently played with 1xbet and made a deposit on 25 Feb 2018 for the amount of MYR200 (100 * 2).
After playing on their Live Casino (Authentic Gaming), I noticed that my balance is actually going down even when I was winning. So I made a final test of USD0.50 bet and won but my balance went down by USD0.50 instead of going up.
I have contacted their support team multiple times about this but their reply each time was that they'll send it to their specialist. After that, they finally told me that nothing was wrong with their system and my money magically disappear.
I've asked them to show me how much I lost and how my balance manage to become 0.00 but they can't show me each time.
This is their latest tactic in cheating their customers and taking their money without them noticing.
Hope that your will warn people about this and not lead people into having their money taken without a reason.
I'm more than happy to show my records I'd your need it.
After playing on their Live Casino (Authentic Gaming), I noticed that my balance is actually going down even when I was winning. So I made a final test of USD0.50 bet and won but my balance went down by USD0.50 instead of going up.
I have contacted their support team multiple times about this but their reply each time was that they'll send it to their specialist. After that, they finally told me that nothing was wrong with their system and my money magically disappear.
I've asked them to show me how much I lost and how my balance manage to become 0.00 but they can't show me each time.
This is their latest tactic in cheating their customers and taking their money without them noticing.
Hope that your will warn people about this and not lead people into having their money taken without a reason.
I'm more than happy to show my records I'd your need it.
