BetOnline - Someone drained my entire account
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JGroobsSBR Rookie
- 02-26-18
- 18
#36Comment -
blackbartSBR MVP
- 12-04-07
- 3833
#37The full amount has been refunded to my account. Thanks to everyone for your help. I would like to keep playing on this site but I’m not even sure how my details were compromised in the first place. It makes me nervous to enter personal information on the site.
I believe they closed the account that was involved in the dumping.Comment -
OptionalAdministrator
- 06-10-10
- 61383
#39
See how uncomfortable you can try to make it for books to do the right thing in these situations.
Keep punishing them for making you good instead of stonewalling and just saying "look after your login better". That's the safe option for books, but would not be fair and leave you looking at fault and still broke.
Every BOL problem thread some jerk troll like Evo pops in and says they are not fair... but EVERY complaint thread posted here in the last 2 years has been treated fairly, just like this one. It's why I can confidently reply that it will be actioned fairly every time a thread goes up.
Not many books I can do that with.Last edited by Optional; 03-03-18, 12:03 PM..Comment -
BarrakudaSBR Wise Guy
- 02-28-18
- 786
#40Hmmm. How about an explanation for how the user's login credentials were stolen? From what part of the world was the user's account accessed illegitimately? Or is BOL saying the user lost all his money but they'll reimburse him anyway?Comment
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