Anybody else log-in problems on RichCasino.com?

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  • lonnie55
    SBR MVP
    • 04-08-16
    • 2689

    #1
    Anybody else log-in problems on RichCasino.com?
    Not able to log-in for hours, CS not answering
  • Optional
    Administrator
    • 06-10-10
    • 60849

    #2
    I dont have an account but the login form tells me the details i entered are wrong.
    .
    Comment
    • lonnie55
      SBR MVP
      • 04-08-16
      • 2689

      #3
      Thanks Opti. In my case the login form just reloads for a second but nothing happens. No error message or something. Let's hope this is just a temporary technical issue.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60849

        #4
        I guess you have done the clear cache and history thing?
        .
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        • lonnie55
          SBR MVP
          • 04-08-16
          • 2689

          #5
          Originally posted by Optional
          I guess you have done the clear cache and history thing?
          plus cookies, three different browsers in normal and private mode, two different devices, router reset, cell phone with 4G connection. all that stuff yes
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 60849

            #6
            Sent them an email too. I'll let you know if they respond.
            .
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            • lonnie55
              SBR MVP
              • 04-08-16
              • 2689

              #7
              Still not able to log in, no answer from CS

              @Optional: Did you get an answer?
              Comment
              • Optional
                Administrator
                • 06-10-10
                • 60849

                #8
                Originally posted by lonnie55
                Still not able to log in, no answer from CS

                @Optional: Did you get an answer?
                No

                I'll try following them up.
                .
                Comment
                • lonnie55
                  SBR MVP
                  • 04-08-16
                  • 2689

                  #9
                  just a short update: after submitting a complaint to AskGamblers today I received a phone call and things got sorted out. They didn't let me know what the problem was but I'm able to log-in again.
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 60849

                    #10
                    Originally posted by lonnie55
                    just a short update: after submitting a complaint to AskGamblers today I received a phone call and things got sorted out. They didn't let me know what the problem was but I'm able to log-in again.
                    Glad to hear it Lonnie.

                    They didn't answer either of my emails from an sbr address.
                    .
                    Comment
                    • lonnie55
                      SBR MVP
                      • 04-08-16
                      • 2689

                      #11
                      Nevermind, thanks for your help
                      Comment
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