I used to only use 5Dimes. About 2 years ago I made a deposit on heritage and made a payout request and was very surprised and pleased at the speed of the payout. Since then I’ve only used Heritage for that reason. I deposit exclusively with Bitcoin to receive Bitcoin payouts. They have always been same day and have been as quick as an hour. I usually do payout request around midnight central time (after having a winning night) and have always got the bitcoin payout between 10am-3PM at the latest.
I processed by payout request for $500 via Bitcoin at 10:30PM last night. On weekends the limits are $500-$1000. I contacted them around 4PM today central time and was told it has been processed and sent to the processor. I was also told the payouts are sent in the afternoon and can take as long as 5 Pacific standard time or 7PM my time (central time) to receive. It’s now 7:15PM central time and I contacted Heritage via Live Chat and am now being told they sent it to the processor and all I can do is wait. I asked if they thought I would have it tonight and was told “no clue.” They advertise same day payouts and I’ve always got them “same day.”
Has anyone else had this issue before? I continue to use Heritage because of the speed of there payouts. I’ve done 20 withdrawals for $100-$2500 and have never once had an issue. This is the reason I use Heritage and I love Heritage because I know I will be paid and be paid quickly. This is my first experience with this slow pay/no pay. I’m sure I’ll get the money, I’m not worried about that, but if you advertise same day payouts I expect to be paid the same day like I have every other time.
I’ve also always had 5 star customer service anytime I’ve ever contacted them. Tonight I have not been paid and also didn’t have the best experience contacting support.
Any feedback would be appreciated. Thank you!
I processed by payout request for $500 via Bitcoin at 10:30PM last night. On weekends the limits are $500-$1000. I contacted them around 4PM today central time and was told it has been processed and sent to the processor. I was also told the payouts are sent in the afternoon and can take as long as 5 Pacific standard time or 7PM my time (central time) to receive. It’s now 7:15PM central time and I contacted Heritage via Live Chat and am now being told they sent it to the processor and all I can do is wait. I asked if they thought I would have it tonight and was told “no clue.” They advertise same day payouts and I’ve always got them “same day.”
Has anyone else had this issue before? I continue to use Heritage because of the speed of there payouts. I’ve done 20 withdrawals for $100-$2500 and have never once had an issue. This is the reason I use Heritage and I love Heritage because I know I will be paid and be paid quickly. This is my first experience with this slow pay/no pay. I’m sure I’ll get the money, I’m not worried about that, but if you advertise same day payouts I expect to be paid the same day like I have every other time.
I’ve also always had 5 star customer service anytime I’ve ever contacted them. Tonight I have not been paid and also didn’t have the best experience contacting support.
Any feedback would be appreciated. Thank you!