Betonline, worst customer service I have come across

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  • TheFlash
    SBR Wise Guy
    • 08-29-12
    • 694

    #1
    Betonline, worst customer service I have come across
    Made a live bet on the Australian Open 1 week ago for a games over under and won. I was told a glitch made the bet unable to be payed out until the next day....ok.

    5 emails and a week later still no response from Betonline regarding the payout, all I get is "We have forwarded it on to the relevant department".

    The bet is still sitting in my pending wagers, not sure how this company gets an A+ rating after so many stories I have seen on them after my experiences, I will not be betting with them again
  • michael777
    SBR MVP
    • 09-20-05
    • 1936

    #2
    agree,they NEVER respond to emails,their live chat people have no clue,and on the phone can't understand any of them
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 61389

      #3
      If you would like to fill out a sportsbook complaint form with the details SBR can reach out them for you.
      .
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