5dimes 4k mistake

[Wohlford]

Agreed if you have the funds. 5D is not a credit Book and will not honor "air" bets that win. But apparently they'll honor "air" bets that lose.

You're simply wrong about that. Their rules clearly state that the bet will be honored--win or lose--even if your account's true balance was too low to post the bet. https://www.5dimes.eu/sb_rules.html

Here's a relevant passage from their rules:

"In the event an account reaches a negative balance due to the re-grade of an event, all in-progress pending wagers will stand and be honored. Since winning wagers in this instance will be honored, immediate settlement of losing wagers is also expected."

[Surrender88]

Since it is obvious 5dimes had multiple errors over the weekend the fair thing to do is look at the time and deduct the full amount you had available going into the Astros game. Assuming everything you have stated up to this point is factual you shouldn't be on the hook for more than $800-$1000.

Yeah if the Yankees and brewers risk was deducted correctly left me with about 1k.

[Surrender88]

Let's say I lost all the money in my account...

then today my account would read -4600.

Would they expect me to send them $4600?

i didn't play dumb here... I called numerous times over the weekend and was assured account was good.

in my mind I was only 1900 over not 4600 because the Astros play never should have counted.

it was a frustrating situation... I didn't know what to do... I would always things rather be on the up and up.

I called too many times to mention. Checked my account every 15 minutes.

Asked them to check account. They said good to go.

[4nic8ing]

If all the games lost in essence your account would be at 0 if calculated with amount left to wager based on time stamps. I think due to the fact you have longevity with them they are going to change the amount you had deducted.

[Wohlford]

Let's say I lost all the money in my account...

then today my account would read -4600.

Would they expect me to send them $4600?
[...]

Yes, they would expect you to return a negative account balance back to zero. Read the 5Dimes house rules. https://www.5dimes.eu/sb_rules.html

Why is this so hard for you? I guess you didn't have to "play" dumb at all.

[4nic8ing]

You are the one that is wrong here. That states all PENDING bets are valid. It doesnt state that you can wait for an error and fire away on multiple NEW bets and freeroll the book.

What recourse would the book have if the account goes negative?? All that happens then is the account gets closed because less than 1% ever settle with the book.

But you think the book is going to just payout with hardly zero shot to collect.

You're simply wrong about that. Their rules clearly state that the bet will be honored--win or lose--even if your account's true balance was too low to post the bet. https://www.5dimes.eu/sb_rules.html

Here's a relevant passage from their rules:

"In the event an account reaches a negative balance due to the re-grade of an event, all in-progress pending wagers will stand and be honored. Since winning wagers in this instance will be honored, immediate settlement of losing wagers is also expected."

[Surrender88]

Yes, they would expect you to return a negative account balance back to zero. Read the 5Dimes house rules. https://www.5dimes.eu/sb_rules.html

Why is this so hard for you? I guess you didn't have to "play" dumb at all.

so they are at zero fault?

I called several times saying my account was off and assured it was good to go.

I would say "are you sure?"
I didn't enjoy this situation at all. I hate ambiguity. I never should have been allowed to bet 2700 on Houston.

My biggest complaint is lack of communication.

There is not one person on this forum that would send $4600 in that situation.

regardless... I've accepted this and moving on.

[HedgeHog]

You're simply wrong about that. Their rules clearly state that the bet will be honored--win or lose--even if your account's true balance was too low to post the bet. https://www.5dimes.eu/sb_rules.html

Here's a relevant passage from their rules:

"In the event an account reaches a negative balance due to the re-grade of an event, all in-progress pending wagers will stand and be honored. Since winning wagers in this instance will be honored, immediate settlement of losing wagers is also expected."

So let's reverse the situation. What happens if your balance reaches a positive balance due to a mistake on 5D's part--and then you run it to a huge figure. Cite me the rule that 5D will honor the winnings on this. Must have missed it.

[Wohlford]

so they are at zero fault?

I called several times saying my account was off and assured it was good to go.

I would say "are you sure?"
I didn't enjoy this situation at all. I hate ambiguity. I never should have been allowed to bet 2700 on Houston.

My biggest complaint is lack of communication.

There is not one person on this forum that would send $4600 in that situation.

5Dimes has f*cked up BIG TIME this past weekend. Their data are in chaos. But, ultimately, as the rules state and as economic logic dictates, bettors are liable for their bets and the House is obligated to honor those bets.

That's what the rules say, and that's what happened in your case.

[HedgeHog]

Retracted.

[Wohlford]

Keep telling yourself that. They took a shot at the OP and will likely get away with it. And this is from a long time fan of 5D.

Holy shit, you're so stupid.

An error occurred. It was corrected according to clearly stated House Rules (https://www.5dimes.eu/sb_rules.html) and according to basic economic logic.

Your only argument is that if OP's bet on the Astros had won, that 5Dimes would not have honored that bet, *even though their rules say they would have honored it.*

So, the only way you can be right is if 5Dimes has a history of breaking its own clearly stated rules on this issue. Now the burden is on you to evidence a history of 5Dimes breaking its own rules on balances and re-grading. If you can't do that, then STFU.

[4nic8ing]

Ok so an error occurs:

They grade Dustin Johnson instead of Richard Johnson for PGA event.

--People with new found money wager on multiple things
--Others arent aware of misgrade and it shows in their actual balance

5d then regrades it correctly. So you are saying people that immediately took the shot will be rewarded if their bad wagers win. Others who wagered and lost will then owe the book if we assume for this example had no funds left. The individuals who were unaware of the misgrade login next day and their balance is normal.

So you are saying 5d encourages shot taking and pays out on it??

[Wohlford]

Ok so an error occurs:

They grade Dustin Johnson instead of Richard Johnson for PGA event.

--People with new found money wager on multiple things
--Others arent aware of misgrade and it shows in their actual balance

5d then regrades it correctly. So you are saying people that immediately took the shot will be rewarded if their bad wagers win. Others who wagered and lost will then owe the book if we assume for this example had no funds left. The individuals who were unaware of the misgrade login next day and their balance is normal.

So you are saying 5d encourages shot taking and pays out on it??

You are very stupid. The situation you outline can be fully resolved by one simple maxim: Bettors are always liable for bets they enter and Books are always obligated to honor those bets. (That's what 5Dimes' rules say too.)

Of course, this creates the theoretical possibility that Dustin Johnson backers who, before 5Dimes caught the issue, parlayed their erroneous gains into losing bets would end up with negative balances.

5Dimes' rules (and economic logic) states that those players are then obligated to pay 5Dimes to square up their balance. Of course, some deadbeats might just cut and run, but that's 5Dimes's problem and I'm sure they'll make efforts to collect on that debt.

[Surrender88]

You are very stupid. The situation you outline can be fully resolved by one simple maxim: Bettors are always liable for bets they enter and Books are always obligated to honor those bets. (That's what 5Dimes' rules say too.)

Of course, this creates the theoretical possibility that Dustin Johnson backers who, before 5Dimes caught the issue, parlayed their erroneous gains into losing bets would end up with negative balances.

5Dimes' rules (and economic logic) states that those players are then obligated to pay 5Dimes to square up their balance. Of course, some deadbeats might just cut and run, but that's 5Dimes's problem and I'm sure they'll make efforts to collect on that debt.

what about the guy from another post that said his account erroneously read 115k...

what if if he fired off 100 1k wagers...

would those bets be honored???

At at some point common sense has to take over.

[HedgeHog]

Holy shit, you're so stupid.

An error occurred. It was corrected according to clearly stated House Rules (https://www.5dimes.eu/sb_rules.html) and according to basic economic logic.

You're only argument is that if OP's bet on the Astros had won, that 5Dimes would not have honored that bet, *even though their rules say they would have honored it.*

So, the only way you can be right is if 5Dimes has a history of breaking its own clearly stated rules on this issue. Now the burden is on you to evidence a history of 5Dimes breaking its own rules on balances and re-grading. If you can't do that, then STFU.

You're a moron. 5D expects all bets to stand if an error leaves you with a negative balance. However, if an error gives you a positive balance, then 5D will erase your balance and subsequent winnings. "Heads I Win, Tails You Lose".

[4nic8ing]

You are very stupid. The situation you outline can be fully resolved by one simple maxim: Bettors are always liable for bets they enter and Books are always obligated to honor those bets. (That's what 5Dimes' rules say too.)

Of course, this creates the theoretical possibility that Dustin Johnson backers who, before 5Dimes caught the issue, parlayed their erroneous gains into losing bets would end up with negative balances.

5Dimes' rules (and economic logic) states that those players are then obligated to pay 5Dimes to square up their balance. Of course, some deadbeats might just cut and run, but that's 5Dimes's problem and I'm sure they'll make efforts to collect on that debt.

Hey dummy,

Did they follow the rule as your dumbass understands it here??

Https://www.sportsbookreview.com/forum/sportsbooks-industry/2034898-5dimes-screw-up-my-expense-attention-sport-bettors-beware-p45.html

[Surrender88]

Just spoke to tony... he was ready to talk to me immediately after a 2-0 night... anyway he said they honored all wagers but got stuck with many negative balances... close to half a mil... he said they've already recovered... we agreed to move on.

5dimes will still get my business.

[Microphone]

Yes since Jake.

Whats bothersome is the lack of communication.

Ive never had a problem with 5dimes...

but what leverage do we have offshore?

What if if we hit a parlay for 100k?

Why should they they pay us?

Because they've paid you for 20 years


"In 20 years I haven't had ONE issue with 5dimes always got paid."

It's a known fact they had problems this past weekend. Why do you think they are going to all of a sudden stop???

[Surrender88]

Because they've paid you for 20 years


"In 20 years I haven't had ONE issue with 5dimes always got paid."

It's a known fact they had problems this past weekend. Why do you think they are going to all of a sudden stop???

Was just frustrated bro. Situation wasn't handled well... but 5dimes is still the best in the business.

[The Hat]

you made the astros bet on the premise that they were going to be locked in to their mistake. You were trying to cement them into the mistake and then play the astros. If you called them that many times, then YOU KNEW the balance was f'd up. You are confirming your own injustice

[Surrender88]

you made the astros bet on the premise that they were going to be locked in to their mistake. You were trying to cement them into the mistake and then play the astros. If you called them that many times, then YOU KNEW the balance was f'd up. You are confirming your own injustice

haha I knew the balance was ****** up. They told me it wasn't. I definitely did not think that hard into the Astros play. It's called impulse. And in actuality it was a no win situation for me. At the time I thought was my real balance. So none of the above.

[timinator]

haha I knew the balance was ****** up.

But yet you still made the play on the Astros? hmm.....

[Surrender88]

But yet you still made the play on the Astros? hmm.....

I realized after the fact... not at the time of the play... yeah, I liked the Astros.

[jayc88]

5dimes should be rated B maximum. Im surprised Optional didnt show up yet to tell us how Great 5dimes is

[Optional]

5dimes should be rated B maximum. Im surprised Optional didnt show up yet to tell us how Great 5dimes is

No need to. The OP already said they are best in the business and resolved his issue.

I'm not surprised you showed up with a fairly lame attempt at a troll after it was over though.

[Microphone]

No need to. The OP already said they are best in the business and resolved his issue.

I'm not surprised you showed up with a fairly lame attempt at a troll after it was over though.

[JAKEPEAVY21]

you made the astros bet on the premise that they were going to be locked in to their mistake. You were trying to cement them into the mistake and then play the astros. If you called them that many times, then YOU KNEW the balance was f'd up. You are confirming your own injustice

agree with this...why would you call multiple times asking if acct was ok? you knew the error

[HedgeHog]

5 Dimes just took out over $500 out of my account. They claim some bets were not debited from my account on Saturday, but they didn't give specific information on the bets involved. This is messed up.

Update: I went over my bets on Saturday, and $585 in bets were made, but not deducted from my account. So 5D was justified in making the adjustment yesterday. My balance is now correct.

[Surrender88]

agree with this...why would you call multiple times asking if acct was ok? you knew the error

Because I didn't want to happen what ended up happening. I didn't want to go on wagering and then have them take the money out four days later.

I would have rather them done it then and there Saturday morning and at that point we could have looked at the Astros play together and realize I shouldn't have had the money to play it. At the time of the Astros play I believed it was my true balance.

Once i I lost the Astros play when I shouldn't have been allowed to play it I figured we were almost even from the situation. Whatever it doesn't matter anymore.

Four days later this became very confusing.

Regardless the rules are the rules and that's what changed my attitude about this situation.

Yet nobody answered my question...

we had a poster that said his account read 115k available balance.

What if if he fired off 100 1k wagers.

Would those bets be honored???

[Optional]

agree with this...why would you call multiple times asking if acct was ok? you knew the error

This was my initial thought as well. That the OP was taking a bit of a shot and gave himself away with the calls to check.

But he did explain a couple of times that the reason he called was because he knew the balance was cocked up by that time.

Plus I don't think Tony would have explained the problems, nor the OP come away satisfied at all, if Tony had thought he was taking a shot.

So think the story he told is probably true.

[Surrender88]

Update: I went over my bets on Saturday, and $585 in bets were made, but not deducted from my account. So 5D was justified in making the adjustment yesterday. My balance is now correct.

i would have bet on their numbers being correct.

[Optional]

Yet nobody answered my question...

we had a poster that said his account read 115k available balance.

What if if he fired off 100 1k wagers.

Would those bets be honored???

Not if it was obviously taking a shot like that.

One of 5Dimes rules is they have zero tolerance for 'shot takers' that over rides anything else.

They obviously did not think this about you.

[Surrender88]

I just want to be paid when I win man... I don't care about bonuses, betting options, I don't even care about fast payout times...

i just want to be paid when when I win. And I want it to be guaranteed.

[HedgeHog]

Because I didn't want to happen what ended up happening. I didn't want to go on wagering and then have them take the money out four days later.

I would have rather them done it then and there Saturday morning and at that point we could have looked at the Astros play together and realize I shouldn't have had the money to play it. At the time of the Astros play I believed it was my true balance.

Once i I lost the Astros play when I shouldn't have been allowed to play it I figured we were almost even from the situation. Whatever it doesn't matter anymore.

Four days later this became very confusing.

Regardless the rules are the rules and that's what changed my attitude about this situation.

Yet nobody answered my question...

we had a poster that said his account read 115k available balance.

What if if he fired off 100 1k wagers.

Would those bets be honored???

It would depend on how the bets went. Had the bets amounted to a loss, 5D would point to their self serving negative balance rule and demand payment. Conversely, if a profit resulted, 5D would certainly wipe it out. Consequently 5D gets put it an advantageous position due to their own glitch. Granted you should know that the extra 100k is not yours to bet, so betting it is taking a shot at the Book. However, I don't think an A Book should be allowed to take a shot at the player in return as two wrongs don't make a right.

Your situation is not as a clear cut. I don't think you took a shot at 5D. Why would you risk losing a valuable out that you've used the past two decades--makes no sense? That said, as soon as you made that Astros bet you were screwed. If it lost, which it did, you were responsible for the negative balance. Had it won and you then went on a winning streak, 5D would have taken back everything including your profits. Tony does not allow anyone to profit on his "dime".

[5918mike]

5dimes reversed a winning bet on an 8/12 Dodgers game. On 8/13 they posted the win, they reposted it yesterday as a win but took my bet back out of my balance. About to make the call.