Nitrogen is all sorts of screwed up right now

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  • DroopyDog
    SBR MVP
    • 11-03-16
    • 1255

    #1
    Nitrogen is all sorts of screwed up right now
    Since yesterday, they have incorrect start times on just about all games, which is causing a lot of games to still be on the board well after they finish... which is delaying grading..... payouts seem to be slow also since it seems they now will have to manually review every account for past post wagers.

    Times are still screwed up at this moment... finished matches still up...
  • BrickJames
    SBR Hall of Famer
    • 05-05-11
    • 9749

    #2
    I noticed that last night and I was trying to make a deposit and I was getting a little static so I just went to bed
    Comment
    • GoldRush7
      SBR MVP
      • 04-27-09
      • 2014

      #3
      All the baseball lines say they are starting at 2:00am Saturday. What a mess
      Comment
      • jjgold
        SBR Aristocracy
        • 07-20-05
        • 388179

        #4
        Stay away right now
        Comment
        • pattymayo
          SBR Posting Legend
          • 05-19-09
          • 10221

          #5
          They aren't even accepting wagers right now. Degens going nuts in chat

          Definitely stay away until they sort this out.
          Comment
          • SBR Forum
            Administrator
            • 12-02-06
            • 4559

            #6
            Thanks for sharing. We'll see if Nitrogen can share an ETA with us.
            Comment
            • themike78
              SBR MVP
              • 07-01-13
              • 4873

              #7
              Looks like everything back to normal. I just placed some baseball bets.
              Comment
              • BrickJames
                SBR Hall of Famer
                • 05-05-11
                • 9749

                #8
                Nitrogen A+
                Comment
                • MohamedL
                  SBR Rookie
                  • 07-20-17
                  • 1

                  #9
                  Withdrawals are back, but if you bet anywhere near july 13th they took your money and didn't give it back. I placed a bet on july 12th for a game on july 13th and they took my winnings because they deemed it past the match time and haven't responded in 5 days through their in-site support system.
                  Comment
                  • allwater334
                    SBR Sharp
                    • 09-20-08
                    • 303

                    #10
                    Originally posted by MohamedL
                    Withdrawals are back, but if you bet anywhere near july 13th they took your money and didn't give it back. I placed a bet on july 12th for a game on july 13th and they took my winnings because they deemed it past the match time and haven't responded in 5 days through their in-site support system.
                    This is y u don't put your money anywhere that doesn't have a live chat or at the very least a freaking phone number. Chat box doesn't count as live chat because from what I see, those people just say to create a support ticket which like u r saying never gets answered and I'm not 1 bit surprised about that
                    Comment
                    • themike78
                      SBR MVP
                      • 07-01-13
                      • 4873

                      #11
                      Originally posted by allwater334
                      This is y u don't put your money anywhere that doesn't have a live chat or at the very least a freaking phone number. Chat box doesn't count as live chat because from what I see, those people just say to create a support ticket which like u r saying never gets answered and I'm not 1 bit surprised about that
                      It would be nice if they had a phone number. I'm going on 7 hours waiting for a game to get graded. They are so bad at grading games that they graded a game of the parlay I had that ended 3 hours after the ungraded game ended. How does that make sense? Why not grade the games in order? I sent an email and their response was that they forwarded it to the graders. This was about 3 hours ago and still ungraded. So frustrating.
                      Comment
                      • ThaWoj
                        SBR Hall of Famer
                        • 03-09-10
                        • 6760

                        #12
                        Yeah support sucks. This is the first time I've encountered a problem. I went to play baccarat with a tiny amount of .008 and only made one bet of .001 and I won. When I left the table I never had the .009 added back to my balance. I went back to the table with .001 to see if my 009 was still there and it wasn't. I didn't bet anything this time. I left the table again and now the 001 is missing from my balance too. So I'm missing .01

                        No response to email or 2 support tickets over 5 hours ago. Chat tells me ill get an answer when they get around to reading my tickets.

                        It's a small amount but I want to cash out my balance.
                        Comment
                        • ThaWoj
                          SBR Hall of Famer
                          • 03-09-10
                          • 6760

                          #13
                          Oh yeah and then they canceled my wsop bets because they said i past posted. The times said the bets closed at 8pm and I made the bets at 753. I guess because of the 30 min delay in real life in Vegas? This tilts mee though because they should have had 730 as the time. I had pollack at +800 and ott at +2100.
                          Comment
                          • jjgold
                            SBR Aristocracy
                            • 07-20-05
                            • 388179

                            #14
                            Looks like good time to get out of there
                            Comment
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