5dimes giving me more problems

**tbone123** · 05-10-17, 08:52 AM

Oh so now that are saying the DBA always has problems with AOL names and they always ask people to change their emails. They hate paying out it seems lol. I never in my life heard more excuses and stall methods. Also, after you send them this info how many handicappers will be calling. Is there any overview with offshore books?

**Waterstpub87** · 05-10-17, 08:58 AM

Originally posted by tbone123

Oh so now that are saying the DBA always has problems with AOL names and they always ask people to change their emails. They hate paying out it seems lol. I never in my life heard more excuses and stall methods. Also, after you send them this info how many handicappers will be calling. Is there any overview with offshore books?

You are worried about touts calling you if you give 5dmes info? I have never had a tout call me, and I have been betting offshore for at least 10 years, opening accounts at at least 20 different bookmakers.

**DroopyDog** · 05-10-17, 09:09 AM

I feel your pain, I experienced the same thing, minus the AOL thing.

Waited and waited for email, then was told to activate the device authenticator, i said ok sure, but can you give me a pass to the front of the line since ive been waiting 3 days, was told nope, had to start process over.

5dimes goes to the back of the line now when i re-up... much better choices , with DSI/bookmaker, heritage, etc, who dont stall payouts

**tbone123** · 05-10-17, 09:14 AM

Originally posted by Waterstpub87

You are worried about touts calling you if you give 5dmes info? I have never had a tout call me, and I have been betting offshore for at least 10 years, opening accounts at at least 20 different bookmakers.

I been betting offshore for 15 years and have every major account. Never had any problems like this in my life. Maybe it will be fixed but man offshore is a dark alley anymore.

**tbone123** · 05-10-17, 09:16 AM

Originally posted by DroopyDog

I feel your pain, I experienced the same thing, minus the AOL thing.

Waited and waited for email, then was told to activate the device authenticator, i said ok sure, but can you give me a pass to the front of the line since ive been waiting 3 days, was told nope, had to start process over.

5dimes goes to the back of the line now when i re-up... much better choices , with DSI/bookmaker, heritage, etc, who dont stall payouts

Crazy. I always thought 5dimes was the best. Never had a big payout but would never in my life thought I would be living this nightmare with them.

**dark star** · 05-10-17, 09:39 AM

5 Dimes is a nightmare

**tbone123** · 05-10-17, 09:45 AM

Originally posted by dark star

5 Dimes is a nightmare

Im living it my friend. But maybe it will give us better relations because their lines are really good and customer service is decent. But guess what does it matter if its all monopoly money.

**FCMedina** · 05-10-17, 09:54 AM

Right there with you. Check payout had a stop payment put on it and was returned by my bank. That has yet to be resolved. Have a pending payout request via Bitcoin that is sitting in "under review" status going nowhere. No question they are stringing payouts out as long as they can. Nickel and dime requests for additional information etc. Everything takes another 3-5 additional business days. Absolute bullsh$t. Joke of an A+++ rated book. Been with them for many years and never had a problem. They are having serious issues.

**tbone123** · 05-10-17, 10:11 AM

Originally posted by FCMedina

Right there with you. Check payout had a stop payment put on it and was returned by my bank. That has yet to be resolved. Have a pending payout request via Bitcoin that is sitting in "under review" status going nowhere. No question they are stringing payouts out as long as they can. Nickel and dime requests for additional information etc. Everything takes another 3-5 additional business days. Absolute bullsh$t. Joke of an A+++ rated book. Been with them for many years and never had a problem. They are having serious issues.

Why isn't this being address by sportsbookreview? This is toxic especially being with them for so many years and finding out they are using every excuse in the book to not pay. Now ill update everything and send ID with everything they ask for and it wil be we didn't receive please send again and wait 3-5 business days. Scary to say the least.

**tbone123** · 05-10-17, 10:14 AM

Crazy part im down overall even with the money thats in my account. They took payment after payment from me with absolutely no concerns. I guess as long as your losing you will never have an issue with them and I was reading nightmare stories just this morning on reddit.

**Optional** · 05-10-17, 10:24 AM

Originally posted by tbone123

Why isn't this being address by sportsbookreview?

I had nothing to add that you would want to hear, so thought I'd just leave you to vent. But since you ask, I'd say that you're over-reacting just a little. Sounds like you are having a small new user learning hiccup to me. And it's "scary" and they are "making up excuses not to pay"... OMG turn down the drama queen knob mate.

**lom bylyri** · 05-10-17, 10:37 AM

Where's the part when everybody jumps all over you with : " People still using checks for payouts ? Get with the times, dude " ... and blah, blah.

**boneheaded1** · 05-10-17, 10:40 AM

Never done business with 5Dimes. Thought about it a few years ago but all the Tony posts steered me away. I've seeing a lot of posts regarding their slowpay and their no pay as of late. Sounds like I made a good decision.

**Optional** · 05-10-17, 10:46 AM

Originally posted by boneheaded1

Never done business with 5Dimes. Thought about it a few years ago but all the Tony posts steered me away. I've seeing a lot of posts regarding their slowpay and their no pay as of late. Sounds like I made a good decision.

Unless you know more than me there are no reported "no-pays" at all. And the OP is doing a 1st time withdrawal with bitcoin and simply needs to get set with the procedure. He isn't being slow paid.

Anyway, don't let that get in the way! Let the venting continue.

**tbone123** · 05-10-17, 10:55 AM

Originally posted by Optional

Unless you know more than me there are no reported "no-pays" at all. And the OP is doing a 1st time withdrawal with bitcoin and simply needs to get set with the procedure. He isn't being slow paid.

Anyway, don't let that get in the way! Let the venting continue.

Optional I have all the sports books. I been doing this for almost 15 years and never came across this in my life. When you get a bad payment from someone the first thing is does is make you think negative about the business relationship.

**tbone123** · 05-10-17, 10:57 AM

I vented and I feel confident that you're confident. I tried to speak to Becky and they always say shes not in. Ill trust in you my man and just know everything is going to be alright.

**FCMedina** · 05-10-17, 10:58 AM

New user learning hiccup? Dude said he has been there for 12 years. I have played there almost exclusively for 8 years. There's no "new user hiccups" applicable here. We are just tired of being jerked through a knot hole and want to get paid. Take your moderator hat off and look at the facts. They are stringing people out on payouts. Period. I am experiencing it first hand. It not exactly the Boy Scouts we're dealing with here. Sorry but when I win and ask for a payout, I would like to receive it in a reasonable time frame and not have to deal with returned checks and delay tactics. You are damn right about drama when your payouts have a stop pay put on them when you already had to wait three weeks to get that. You guys need to get real here and quit drinking the Kool-Aid.

**tbone123** · 05-10-17, 11:05 AM

I understand all this is a business and they will protect that business but clients should get paid in reasonable time. If people have guidelines to follow then so should they. When im having email after email to same account for 12 years and they tell me one email can't come through when it concerns a payout then where is my proof? Where is my proof that my AOL email is giving them problems. I was mutual respect. I never tried to pull a fast one on a book and always paid my debts in life. A bounce check should take 1-2 days to clear up and then they should go above and beyond to get that payment to you if it was indeed a mistake with processor. This is gambling and i know some people its a disease but winning can be someones lifeline to get by for a few months. I'm married with kids and explaining to my wife that the check I cashed is no good can bring problems into someone life. It's real is all im saying and should be even standards for both sportsbook and the client.

**tbone123** · 05-10-17, 11:15 AM

Originally posted by FCMedina

New user learning hiccup? Dude said he has been there for 12 years. I have played there almost exclusively for 8 years. There's no "new user hiccups" applicable here. We are just tired of being jerked through a knot hole and want to get paid. Take your moderator hat off and look at the facts. They are stringing people out on payouts. Period. I am experiencing it first hand. It not exactly the Boy Scouts we're dealing with here. Sorry but when I win and ask for a payout, I would like to receive it in a reasonable time frame and not have to deal with returned checks and delay tactics. You are damn right about drama when your payouts have a stop pay put on them when you already had to wait three weeks to get that. You guys need to get real here and quit drinking the Kool-Aid.

I believe he is talking about check because that was the first time I ever got a check from offshore before. Back in the day you had a lot of methods other then check that was easier. Now its maybe 3 options you have to pick from and all are like taking a gamble. Check bouncing got me because thats still not in my account and its been 12 days since it happened.

**Optional** · 05-10-17, 11:16 AM

Originally posted by tbone123

Optional I have all the sports books. I been doing this for almost 15 years and never came across this in my life. When you get a bad payment from someone the first thing is does is make you think negative about the business relationship.

I get it. It's a pain in the ass. But it really is just getting through the first bitcoin withdrawal blues. It's not your fault, others have had the same issue with the Device thing and it taking days to get the right info. They are clunky with their system, they should fix it but it's really not them trying to stall you on purpose and it will be smoother in future now you know what steps to expect.

**Foxx** · 05-10-17, 11:19 AM

5dimes is A+. I'm sure you'll get paid. Have you contacted Tony directly expressing your frustration?

**tbone123** · 05-10-17, 11:30 AM

Originally posted by Optional

I get it. It's a pain in the ass. But it really is just getting through the first bitcoin withdrawal blues. It's not your fault, others have had the same issue with the Device thing and it taking days to get the right info. They are clunky with their system, they should fix it but it's really not them trying to stall you on purpose and it will be smoother in future now you know what steps to expect.

If that was the only thing I wouldn't of bitched. The check being bounced in my account was like nothing I seen before. Bitcoin withdrawal just added to that fear. I been with these guys for 12 years or longer and wouldn't expect them to keep telling me all these extra hoops i gotta jump through.

**tbone123** · 05-10-17, 11:30 AM

Originally posted by Foxx

5dimes is A+. I'm sure you'll get paid. Have you contacted Tony directly expressing your frustration?

Everytime you ask for becky or tony they are never there. Gotta know someone who knows someone.

**lom bylyri** · 05-10-17, 11:47 AM

Every time someone has a beef with 5dimes this Foxx character comes out of woodworks and starts yapping about +++ and spit. Dude, if you are Tony or Stuart or whatever the hell your real name is, say so and give us your direct line so we can talk to you. If the check bounced, you know it did and you're not having any money troubles, why don't you just mail us the new one and be over with. Why should we have to jump through hoops and feel guilty about asking for what's ours. Otherwise shove those plus,plus,pluses and go back to the hole.

**tbone123** · 05-10-17, 11:52 AM

Originally posted by lom bylyri

Every time someone has a beef with 5dimes this Foxx character comes out of woodworks and start yapping about +++ and spit. Dude, if you are Tony or Stuart or whatever the hell your real name is, say so and give us your direct line so we can talk to you. If the check bounced, you know it did and you're not having any money troubles, why don't you just mail us the new one and be over with. Why should we have to jump through hoops and feel guilty about asking for what's ours. Otherwise shove those plus,plus,pluses and go back to the hole.

Ill restate no A rating book should have multiple payment issues. If you're issuing 1000 checks and 3 have issue then ok fix the problem right away and don't add salt to the womb by making guy waiting around extra week or 2. Bouncing a check is a serious offense.

**lom bylyri** · 05-10-17, 12:00 PM

On top of it all, I've been charged a $ 25 and a $ 10 returned check fee from both banks. I get my bank's position. I deposited a bad check and they have their rules, but why in the God's green earth I have to pay Bank of Canada's fee ? Yo, Tony, you feeling me homie ?

**tbone123** · 05-10-17, 12:13 PM

Originally posted by lom bylyri

On top of it all, I've been charged a $ 25 and a $ 10 returned check fee from both banks. I get my bank's position. I deposited a bad check and they have their rules, but why in the God's green earth I have to pay Bank of Canada's fee ? Yo, Tony, you feeling me homie ?

I truly don't believe they are out to steal from us but stalling i believe is in their arsenal. Most gamblers don't win and the rest they will be tempted to gamble it away while they have a 24-28 hour wait and i been guilty of it in the past. 5dimes is very big name and can't see them deliberately not trying to pay. But their rating should be in question. A+ book to me would be you telling yourself why would I go to Vegas when I can just throw a wager online and collect right after I win.

**senseionline** · 05-10-17, 12:22 PM

i use bitcoin exclusive never have issue

one thing i like to add for those you request check payout - dont just deposit the check proper procedure is send to collection bank will tell you to wait for 6 weeks actually it only takes couple weeks never have check bounce with collection

**Optional** · 05-10-17, 12:23 PM

Originally posted by tbone123

If that was the only thing I wouldn't of bitched. The check being bounced in my account was like nothing I seen before. Bitcoin withdrawal just added to that fear. I been with these guys for 12 years or longer and wouldn't expect them to keep telling me all these extra hoops i gotta jump through.

The check thing is just a processor losing one of their accounts and can happen to all offshore books who use these processors.

I agree you have had a bad run in recent weeks though, and understand the thread.

**Foxx** · 05-10-17, 02:08 PM

Originally posted by lom bylyri

Every time someone has a beef with 5dimes this Foxx character comes out of woodworks and starts yapping about +++ and spit. Dude, if you are Tony or Stuart or whatever the hell your real name is, say so and give us your direct line so we can talk to you. If the check bounced, you know it did and you're not having any money troubles, why don't you just mail us the new one and be over with. Why should we have to jump through hoops and feel guilty about asking for what's ours. Otherwise shove those plus,plus,pluses and go back to the hole.

Relax man. I said it twice and both times I was just towing the company line tongue in cheek. I am actually surprised these threads are allowed to stand as most negative threads about the darling sponsor are systematically purged. I guess the problems there are becoming too pervasive to sweep under carpet. It seems to be a book in troubled water and the downhill slide seemed to start after they were hit by 2 separate legal probes in the span of a few weeks about a year or so ago.

**boneheaded1** · 05-10-17, 03:08 PM

Opti,They haven't all been here. Seen plenty on reddit.

Gonna give bookmaker a shot this year. Just getting up and running with bitcoin. Thanks for the tutorial videos by the way. I plan on doing a series of buying and selling before I go and use it at a book, that way hopefully my limits are raised to a sufficient level when I am ready to go.

**hehfest** · 05-10-17, 06:05 PM

Originally posted by tbone123

I truly don't believe they are out to steal from us but stalling i believe is in their arsenal. Most gamblers don't win and the rest they will be tempted to gamble it away while they have a 24-28 hour wait and i been guilty of it in the past. 5dimes is very big name and can't see them deliberately not trying to pay. But their rating should be in question. A+ book to me would be you telling yourself why would I go to Vegas when I can just throw a wager online and collect right after I win.

I sort of disagree with you a little bit on this. I had an email not go through and came back with an error to one of the books. I then used my other email and they did receive the information. Gmail works best! With all types of software changes always going on, it is possible that aol email is not receiving email from them. Just saying. I've never had issues with 5dimes, but I've also never probably received more than one payout.

Just be patient. I'm pretty sure they're known as one of the best offshore books in the world. I don't think they all of a sudden are going to punk people.

**tbone123** · 05-10-17, 06:44 PM

Originally posted by hehfest

I sort of disagree with you a little bit on this. I had an email not go through and came back with an error to one of the books. I then used my other email and they did receive the information. Gmail works best! With all types of software changes always going on, it is possible that aol email is not receiving email from them. Just saying. I've never had issues with 5dimes, but I've also never probably received more than one payout.
Just be patient. I'm pretty sure they're known as one of the best offshore books in the world. I don't think they all of a sudden are going to punk people.

I had this email on record with them for over 12 years. Second I had more interaction with them with that bounced Check and got tons of emails flawlessly. If the check they sent didn't bounce and their wasn't a note in my account that all checks sent out from feb-april are effected then trying to take another 5-10 business days to know my check bounced I WOULD say maybe they are working in my best interest when they ask me for additional information.

**tbone123** · 05-10-17, 06:49 PM

To sum it up. Check they sent me bounced. They basically put it on me to send them letters of every sort like its my fault on a stop payment on their end. Then they have the nerve to tell me to wait 5-10 business days while they speak to a processor(whatever that means) to get payment back into my account where it all started. Then it's problem after problem. Think about being a customer at a place you visit almost daily and you have all these problems.