Betclick warning! they refuse to give the promised bonus

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  • overburn000
    SBR Rookie
    • 05-24-09
    • 1

    #1
    Betclick warning! they refuse to give the promised bonus
    Hy all!

    I dont know if this is the right way to post this, but I dont know where should i write this.
    I came through a odds comparing site to a bookie named betclic. They advertised on a banner, that for new costumers the first bet is risk free up to 10 euros (if u lose your 1 bet up to 10 euro, they will give you the bonus 10 euro).

    So my first bet was a losing one, but there was no bonus on my account. Then I wrote an email to them and they said I send an ID copy first to get the bonus. So Ive send them my ID scan and they validated and everything was ok. But no bonus. Then I wrote them why there is no bonus, they then told me I have to wait 72 hours for the bonus. Ok I ve said, I waited about 5 days, stil no bonus on my account. Then I wrote them and Ive got this reply:

    Code:
    Thank you for your email.
    
    We apologize but there is no welcome bonus for users registers in Slovenia.
    
    I hope this information has helped you and I wish you a very pleasant day.
    Stay away from them, if they dont want to give the promised 10 euros bonus, then you know how crappy this bookie must be.
    An absolutely negative rating from me.

    Its not so much about this 10 euros, but to make fools of the costumers that makes me soo angry.
  • Gigi69
    SBR Rookie
    • 05-24-09
    • 24

    #2
    thats bad for peoples from slovenia, but i can say that ive got 3 bonuses from them in the last 6 months (bonus 35.-€ (nov 08) / cashback 20.-€ (nov 08) / Bonus 20.-€ (feb 09)).
    and after rollover im ever got a relative fast payout (2-3 Days Moneybookers).
    so i can say nothing bad about this book.

    yes, this is my first answer in a thread,
    and no, i have nothing to to with this book.
    im only a normal customer from germany.


    orthographic mistakes are intended and kept shalled
    Comment
    • shantystar
      SBR Hall of Famer
      • 11-13-05
      • 7299

      #3
      Lyers !
      Comment
      • shantystar
        SBR Hall of Famer
        • 11-13-05
        • 7299

        #4
        Betclick are lyers!
        Comment
        • Dumb_lucK
          SBR High Roller
          • 06-09-06
          • 164

          #5
          Originally posted by shantystar
          Betclick are lyers!
          The lyre is a stringed musical instrument well known for its use in Classical Antiquity and later. The recitations of the Ancient Greeks were accompanied by lyre playing. The lyre of Classical Antiquity was ordinarily played by being strummed with a plectrum, like a guitar or a zither, rather than being plucked, like a harp. The fingers of the free hand silenced the unwanted strings in the chord.

          Comment
          • Gigi69
            SBR Rookie
            • 05-24-09
            • 24

            #6


            My pending bonus--- My used bonus 06/02/2009Bonus of 20.00€23/11/2008Cashback of 20.00€21/11/2008Bonus of 35.00€
            Comment
            • nemo0000
              SBR Hustler
              • 07-17-08
              • 65

              #7
              I've had the same story with them.
              " unfortunately, users living in Romania are not entitled to receive the welcome bonus. "
              The problem is that they didn't write that in the Bonus Terms and Condition, neighter in the General Terms.
              Comment
              • kostasgr
                SBR Wise Guy
                • 01-22-10
                • 597

                #8
                Betclic is a Shit book!!Here in Greece they never answher at our e-mails ,and also there is not exist a call number or live chat.We must go to english section,where ,they say,"sorry but you must speak to Greek section'.Bordelo betclic.
                Comment
                • austin
                  Restricted User
                  • 04-16-09
                  • 901

                  #9
                  betclic is one of the best european books, very solid, reasonable limits and quick payouts
                  Comment
                  • birdmanweezy
                    SBR MVP
                    • 04-18-10
                    • 4635

                    #10
                    Originally posted by overburn000
                    Hy all!

                    I dont know if this is the right way to post this, but I dont know where should i write this.
                    I came through a odds comparing site to a bookie named betclic. They advertised on a banner, that for new costumers the first bet is risk free up to 10 euros (if u lose your 1 bet up to 10 euro, they will give you the bonus 10 euro).

                    So my first bet was a losing one, but there was no bonus on my account. Then I wrote an email to them and they said I send an ID copy first to get the bonus. So Ive send them my ID scan and they validated and everything was ok. But no bonus. Then I wrote them why there is no bonus, they then told me I have to wait 72 hours for the bonus. Ok I ve said, I waited about 5 days, stil no bonus on my account. Then I wrote them and Ive got this reply:

                    Code:
                    Thank you for your email.
                    
                    We apologize but there is no welcome bonus for users registers in Slovenia.
                    
                    I hope this information has helped you and I wish you a very pleasant day.
                    Stay away from them, if they dont want to give the promised 10 euros bonus, then you know how crappy this bookie must be.
                    An absolutely negative rating from me.

                    Its not so much about this 10 euros, but to make fools of the costumers that makes me soo angry.


                    read the bonus rules first...
                    Comment
                    • kostasgr
                      SBR Wise Guy
                      • 01-22-10
                      • 597

                      #11
                      Originally posted by austin
                      betclic is one of the best european books, very solid, reasonable limits and quick payouts
                      3 DAYS I WAIT MY MONEY VIA MONEYBOOKERS,THEY DON T ANSHWER AT ALL AT MY EMAILS!
                      Comment
                      • HeeeHAWWWW
                        SBR Hall of Famer
                        • 06-13-08
                        • 5487

                        #12
                        Crap book.

                        By the way, books exclude countries like that because they've been defrauded a lot by multiple-ID users from there in the past. At some point it becomes unprofitable to offer bonuses.
                        Comment
                        • moonbeam
                          SBR MVP
                          • 03-02-07
                          • 1496

                          #13
                          Originally posted by HeeeHAWWWW
                          Crap book.

                          By the way, books exclude countries like that because they've been defrauded a lot by multiple-ID users from there in the past. At some point it becomes unprofitable to offer bonuses.
                          Average book, but I don´t like them also
                          Comment
                          • lukahh
                            SBR Wise Guy
                            • 04-08-10
                            • 941

                            #14
                            Originally posted by overburn000
                            Hy all!

                            I dont know if this is the right way to post this, but I dont know where should i write this.
                            I came through a odds comparing site to a bookie named betclic. They advertised on a banner, that for new costumers the first bet is risk free up to 10 euros (if u lose your 1 bet up to 10 euro, they will give you the bonus 10 euro).

                            So my first bet was a losing one, but there was no bonus on my account. Then I wrote an email to them and they said I send an ID copy first to get the bonus. So Ive send them my ID scan and they validated and everything was ok. But no bonus. Then I wrote them why there is no bonus, they then told me I have to wait 72 hours for the bonus. Ok I ve said, I waited about 5 days, stil no bonus on my account. Then I wrote them and Ive got this reply:

                            Code:
                            Thank you for your email.
                             
                            We apologize but there is no welcome bonus for users registers in Slovenia.
                             
                            I hope this information has helped you and I wish you a very pleasant day.
                            Stay away from them, if they dont want to give the promised 10 euros bonus, then you know how crappy this bookie must be.
                            An absolutely negative rating from me.

                            Its not so much about this 10 euros, but to make fools of the costumers that makes me soo angry.
                            buddy, dont get too upset over 10 euro.
                            there are many other books which will give you bonus.
                            Comment
                            • austin
                              Restricted User
                              • 04-16-09
                              • 901

                              #15
                              Originally posted by kostasgr
                              3 DAYS I WAIT MY MONEY VIA MONEYBOOKERS,THEY DON T ANSHWER AT ALL AT MY EMAILS!
                              yes, quick payouts - a couple of hours via moneybookers
                              they don't answer your emails? probably their customer service is not the best/quickest, but what do you need to ask them?
                              also if it is your first payout, they may want to verify your account, which takes time and extra days if over the weekend.
                              and if it is about a petty bonus you are after, which you didn't get due to their rules, then don't embarass yourself over 20 euro
                              Comment
                              • JohnAnthony
                                SBR Hall of Famer
                                • 04-30-09
                                • 5110

                                #16
                                Why do people even use these shit books ?
                                "I have never seen a wild thing feel sorry for itself. A little bird will fall dead, frozen from a bough, without ever having felt sorry for itself."

                                - D.H. Lawrence
                                Comment
                                • zebras99
                                  SBR Sharp
                                  • 07-21-10
                                  • 392

                                  #17
                                  Originally posted by JohnAnthony
                                  Why do people even use these shit books ?
                                  Each two months or so, they offer me a reload bonus of 10-15 euro.
                                  So I use it only until I can get the bonus out of there. I never had problems with them but I try not to bet on any extraordinary lines and mistakes or make any big bets. Poor lines and nothing special about this bookie.
                                  Comment
                                  • kostasgr
                                    SBR Wise Guy
                                    • 01-22-10
                                    • 597

                                    #18
                                    Originally posted by austin
                                    yes, quick payouts - a couple of hours via moneybookers
                                    they don't answer your emails? probably their customer service is not the best/quickest, but what do you need to ask them?
                                    also if it is your first payout, they may want to verify your account, which takes time and extra days if over the weekend.
                                    and if it is about a petty bonus you are after, which you didn't get due to their rules, then don't embarass yourself over 20 euro
                                    I sent all documents they needed,i make all the roll over for the bonus,i have now nearly 250 euros,i asked at english chat (after a lot difficulties) to make a pay out,and they anshwer me "yes sir you are eligible to make your first withdrwal".Now 4 days have past,no money at moneybookers account,no answher at my e mails.Please don t insist to support them,couse i am very angry with betclic now.I ll wait 2-3 days more and i ll ask the help of SBR.
                                    Comment
                                    • Border Gadgie
                                      SBR Sharp
                                      • 08-18-08
                                      • 477

                                      #19
                                      Solid book with regular small bonuses and very poor limits, hardly worth wasting time with.
                                      Comment
                                      • Slim
                                        SBR MVP
                                        • 11-13-08
                                        • 4722

                                        #20
                                        BetClic has Marcel DeSailly on their homepage. I don't want to play at a book that has a black man on their homepage.
                                        Comment
                                        • lukahh
                                          SBR Wise Guy
                                          • 04-08-10
                                          • 941

                                          #21
                                          Originally posted by Slim
                                          BetClic has Marcel DeSailly on their homepage. I don't want to play at a book that has a black man on their homepage.
                                          wtf?
                                          which century u live in dude?
                                          Comment
                                          • MadTiger
                                            SBR MVP
                                            • 04-19-09
                                            • 2724

                                            #22
                                            They should have separate forums for complaints against B and lower books, and A books.
                                            Comment
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