1xbet block my account(4700 euro) and they do not tell me why!!!

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  • marioulia
    SBR Rookie
    • 02-22-17
    • 19

    #1
    1xbet block my account(4700 euro) and they do not tell me why!!!
    Hello, I want to share my story, I register 1xbet as I check that has great odds(better odds than bet365). I deposit 100 get the bonus but I lost them all. After 2-3 weeks I choose to move all my "gambling money" to this site, so I deposit 2500 euro(18/2/17) after I place some combo bets, my account win about 2200 euro! So my total amount is 4700! I want to deposit some of my winnings(19/2/17), they ask me to sent the my ID, after that some screen prints of my NT account. I sent them everything they asked.
    And then "Good day! Your account is under the verification. Please, login at the site with the help of your PC and press on the button "Personal Profile" in order to see the instructions."

    I can not log in! When I try to log in I linked to a site that I can not bet, deposit, withdraw. I can only check my total amount and my bet history and an blocking appeal field that I don t know what to do! I ask them via email but they only answer me "Your account is under verification at the moment, you should follow the instructions listed on the website." Whatever I sent them I receive the same answer. This is terrible!

    What I can do right now? Could I ask about lawyer's help?
  • Optional
    Administrator
    • 06-10-10
    • 60849

    #2
    If you fill in a sportsbook complaint form SBR may be able to help.

    Please double check logging in though as I have heard someone say this before only to realize they could access the instructions later.
    .
    Comment
    • marioulia
      SBR Rookie
      • 02-22-17
      • 19

      #3
      Thank you Optional I ll fill sportsbook complaint and hope that would help! As about the log in, when I try to log in I get a message access restricted your account is blocked and link me to a site that I can not bet, deposit, withdraw. I can only check my total amount and my bet history and an blocking appeal field that I don t know what to do! I could screen print this if you want and post it if its ok!
      Comment
      • marioulia
        SBR Rookie
        • 02-22-17
        • 19

        #4
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        Comment
        • jjgold
          SBR Aristocracy
          • 07-20-05
          • 388189

          #5
          Worst book in world
          Comment
          • pana13
            SBR Rookie
            • 02-23-17
            • 1

            #6
            Originally posted by marioulia
            Hello, I want to share my story, I register 1xbet as I check that has great odds(better odds than bet365). I deposit 100 get the bonus but I lost them all. After 2-3 weeks I choose to move all my "gambling money" to this site, so I deposit 2500 euro(18/2/17) after I place some combo bets, my account win about 2200 euro! So my total amount is 4700! I want to deposit some of my winnings(19/2/17), they ask me to sent the my ID, after that some screen prints of my NT account. I sent them everything they asked.
            And then "Good day! Your account is under the verification. Please, login at the site with the help of your PC and press on the button "Personal Profile" in order to see the instructions."

            I can not log in! When I try to log in I linked to a site that I can not bet, deposit, withdraw. I can only check my total amount and my bet history and an blocking appeal field that I don t know what to do! I ask them via email but they only answer me "Your account is under verification at the moment, you should follow the instructions listed on the website." Whatever I sent them I receive the same answer. This is terrible!

            What I can do right now? Could I ask about lawyer's help?
            Same story same sh#t! I am using this bookmaker over 3 months, lots of winning after a great winning strike, I won about 4k and they pay me in not time, I was like WOW that's great! Before leaving for vacations I withdraw all my balance and the money come to me almost instantly! After 2 inactive weeks I decide to deposit 2k for the previous weekend as their was great matches for betting.I lost 100 euro that weekend! Tuesday I decide to withdraw 900 euro and leave my account with 1k total balance and then... same story same sh#t!
            Withdraw blocked, I contact with them using the live chat, the ask me to sent my ID at their security department.I sent the email and go to sleep thinking that the next day my account would be verified. The next day I receive the same email as you "your account is under verification etc etc". When I log in I face the same page as marioulia and the don't give me any explanation. They spam me with the same answer as you. After this I freak out and search all the net to get some info's about them and just read your post. What can we do guys? Our money are lost???
            Comment
            • dealer wins
              SBR Wise Guy
              • 02-03-09
              • 816

              #7
              Seriously with complaints all over the internet every fecking day only a complete moron would play at this scam deposit only site.
              Comment
              • marioulia
                SBR Rookie
                • 02-22-17
                • 19

                #8
                Originally posted by dealer wins
                Seriously with complaints all over the internet every fecking day only a complete moron would play at this scam deposit only site.
                Thanks for the support, you are so sweet, hope never happened anything like that to you ever... Probably never gonna happened cause you are very very smart and well informed!
                Comment
                • kikou01
                  SBR Hustler
                  • 02-23-17
                  • 64

                  #9
                  Hello marioulia,

                  I am in the same situation as you.
                  As soon as you have too many gains 1xbet blocks your account. Indeed this is not a real bookmaker, its a scam. Besides, odds and limits proposed do not exist in reality. It exists only for the losers. Winners have their odds and limits changed very quickly. So you can not be a winner with 1xbet or, if you win, they block your account

                  I posted a complaint to SBR and opened a topic on the forum. It does not append but I suppose it is awaiting validation
                  I posted it on another forum too if you want the link

                  You will see this is only the beginning of the ordeal ! You are in step 1

                  A tip to anyone who would read this: if you have a 1xbet account, go away! 1xbet is not a real bookmaker! 1xbet is a scam !
                  That at least our bad experience can serve other people
                  Last edited by kikou01; 02-24-17, 06:51 PM.
                  Comment
                  • marioulia
                    SBR Rookie
                    • 02-22-17
                    • 19

                    #10
                    Originally posted by kikou01
                    Hello marioulia,

                    I am in the same situation as you.
                    As soon as you have too many gains 1xbet blocks your account. Indeed this is not a real bookmaker, its a scam. Besides, odds and limits proposed do not exist in reality. It exists only for the losers. Winners have their odds and limits changed very quickly. So you can not be a winner with 1xbet or, if you win, they block your account

                    I posted a complaint to SBR and opened a topic on the forum. It does not append but I suppose it is awaiting validation
                    I posted it on another forum too if you want the link

                    You will see this is only the beginning of the ordeal ! You are in step 1

                    A tip to anyone who would read this: if you have a 1xbet account, go away! 1xbet is not a real bookmaker! 1xbet is a scam !
                    That at least our bad experience can serve other people
                    So is there any change to get paid?
                    Comment
                    • kikou01
                      SBR Hustler
                      • 02-23-17
                      • 64

                      #11
                      In fact they will ask you full of trouble and never tell you why your account is blocked
                      You and I know why: because we won and 1xbet does not like the winners
                      If you try to contact them you will always have the following message: "Your account is under review at the time, you should follow the instructions listed on the website"

                      They will do everything to discourage you from claiming your payment. You will receive a message within 48h telling you to wait another 48h, then you will have to reconnect on your account to fill out a form with personal questions (they will even ask you the name of your employer).
                      Then you will have to wait and 1xbet will ask you to send a copy of your identity papers + screenshots of your e-wallet + statements of your bank account and send them by postal to Russia!
                      I am currently at this step, but they say in their email that we will then have other instructions ...

                      I suppose you had done all these checks in the past. This blocking is therefore only for not paying us

                      I think that person had the same concern as us. Since 4 months she is still not paid


                      This is a big problem, 1xbet has confiscated our money and we do not know if we will see it again
                      Last edited by kikou01; 02-25-17, 03:39 PM.
                      Comment
                      • marioulia
                        SBR Rookie
                        • 02-22-17
                        • 19

                        #12
                        Do they reply to you, if they receive your documents??
                        Comment
                        • hinkel
                          Restricted User
                          • 05-13-15
                          • 85

                          #13
                          Originally posted by marioulia
                          Do they reply to you, if they receive your documents??
                          I am sry for you, but they won`t pay your winning. If you have luck, maybe u get back ur deposit Money, but no more.
                          They are in Russia and they give a f*** on, what is written in the Net.
                          As you can see with your Story, they will always find new customers, althought bad stories about them in the www for over one year.

                          It`s hard to understand, but you have to deal with the fact, that ur money is gone. They are f****g morons but they can do it as long as they find new customers.

                          btw..i got paid by them, but myacocunt balance was under 1000€ and my 1st requested payout was 70€, so maybe there is a difference, instead of withdrawal all in one time/with the 1st payout request
                          Comment
                          • marioulia
                            SBR Rookie
                            • 02-22-17
                            • 19

                            #14
                            Originally posted by hinkel
                            I am sry for you, but they won`t pay your winning. If you have luck, maybe u get back ur deposit Money, but no more.
                            They are in Russia and they give a f*** on, what is written in the Net.
                            As you can see with your Story, they will always find new customers, althought bad stories about them in the www for over one year.

                            It`s hard to understand, but you have to deal with the fact, that ur money is gone. They are f****g morons but they can do it as long as they find new customers.

                            btw..i got paid by them, but myacocunt balance was under 1000€ and my 1st requested payout was 70€, so maybe there is a difference, instead of withdrawal all in one time/with the 1st payout request
                            Hello hinkel, I didn' t ask them to withdraw all my balance, I would like to withdraw about 700 euro! Did they ask you to sent them documents by post office?
                            Comment
                            • hinkel
                              Restricted User
                              • 05-13-15
                              • 85

                              #15
                              I had 2 accounts with them....

                              No, i had to send them always only screenshots of my neteller account, my ID-coopies and one invoice - that was all, i had to send them. no troubles with Skype chats, sending sth by Mail.
                              I had no big trouble with them, but i am happy, that everything went good for me, maybe because my winngs were not to much and they didn`t came within one week
                              Comment
                              • moojoo
                                SBR Wise Guy
                                • 09-02-16
                                • 938

                                #16
                                2 accounts lol.
                                Comment
                                • marioulia
                                  SBR Rookie
                                  • 02-22-17
                                  • 19

                                  #17
                                  Originally posted by hinkel
                                  I had 2 accounts with them....

                                  No, i had to send them always only screenshots of my neteller account, my ID-coopies and one invoice - that was all, i had to send them. no troubles with Skype chats, sending sth by Mail.
                                  I had no big trouble with them, but i am happy, that everything went good for me, maybe because my winngs were not to much and they didn`t came within one week
                                  2 account? Is this possible?
                                  Comment
                                  • hinkel
                                    Restricted User
                                    • 05-13-15
                                    • 85

                                    #18
                                    with different identities - yes
                                    Comment
                                    • Optional
                                      Administrator
                                      • 06-10-10
                                      • 60849

                                      #19
                                      Originally posted by hinkel
                                      I had 2 accounts with them....

                                      No, i had to send them always only screenshots of my neteller account, my ID-coopies and one invoice - that was all, i had to send them. no troubles with Skype chats, sending sth by Mail.
                                      I had no big trouble with them, but i am happy, that everything went good for me, maybe because my winngs were not to much and they didn`t came within one week
                                      Originally posted by marioulia

                                      2 account? Is this possible?
                                      Originally posted by hinkel
                                      with different identities - yes

                                      You are the #1 reason others have to go through all the KYC hoops they do with books like 1xbet.

                                      Good bye cheater.
                                      .
                                      Comment
                                      • Breo10
                                        SBR Rookie
                                        • 03-03-17
                                        • 1

                                        #20
                                        1xBET scam

                                        Hi, do you receive your money finally?

                                        Im now in the same situation, i asked for a payout of my 2800 because the odds were so bad for me due winning. The first payout of 500 was without problem but when i requested all the money then it started the night. They requested me all sort of documents, example: selfie with passport and screen of my pc with the email of the security account open. I sent it all, and then they blocked my account, i fill in the block appeal form and now since one week i receive the same answer everytime, "account under verification".

                                        GET AWAY FROM 1XBET
                                        Comment
                                        • jjgold
                                          SBR Aristocracy
                                          • 07-20-05
                                          • 388189

                                          #21
                                          How much money does this book steal per year from players?

                                          It has to be over 500,000
                                          Comment
                                          • moojoo
                                            SBR Wise Guy
                                            • 09-02-16
                                            • 938

                                            #22
                                            Originally posted by jjgold
                                            How much money does this book steal per year from players?

                                            It has to be over 500,000
                                            You are stupid. They have strong policy against cheaters. Because idiots like hinkel
                                            Comment
                                            • jjgold
                                              SBR Aristocracy
                                              • 07-20-05
                                              • 388189

                                              #23
                                              We have the most complaints with this book

                                              Forums flooded with complaints
                                              Comment
                                              • Optional
                                                Administrator
                                                • 06-10-10
                                                • 60849

                                                #24
                                                Originally posted by Breo10
                                                Hi, do you receive your money finally?

                                                Im now in the same situation, i asked for a payout of my 2800 because the odds were so bad for me due winning. The first payout of 500 was without problem but when i requested all the money then it started the night. They requested me all sort of documents, example: selfie with passport and screen of my pc with the email of the security account open. I sent it all, and then they blocked my account, i fill in the block appeal form and now since one week i receive the same answer everytime, "account under verification".

                                                GET AWAY FROM 1XBET
                                                This is fairly normal procedure with them.

                                                I agree it's too much and not reasonable, but it is normal there.
                                                .
                                                Comment
                                                • Optional
                                                  Administrator
                                                  • 06-10-10
                                                  • 60849

                                                  #25
                                                  A 1xbet manager has looked at your account Marioulia.

                                                  He says that the security dept still does not have your mailed in documents but they ask that you keep waiting as they expect they should get there soon.
                                                  .
                                                  Comment
                                                  • moojoo
                                                    SBR Wise Guy
                                                    • 09-02-16
                                                    • 938

                                                    #26
                                                    Originally posted by jjgold
                                                    We have the most complaints with this book

                                                    Forums flooded with complaints
                                                    Most of people complain are scammers. 1 idiot even admited few posts above.
                                                    Imagine how many double tiple... accounts would be at pinnacle if they give 100% bonus up to 100e avery friday with such a low juice odds. And pinnacle decide to give more money for sec. dept. and start serious checking.
                                                    Comment
                                                    • jjgold
                                                      SBR Aristocracy
                                                      • 07-20-05
                                                      • 388189

                                                      #27
                                                      Not worth playing there

                                                      very risky
                                                      Comment
                                                      • moojoo
                                                        SBR Wise Guy
                                                        • 09-02-16
                                                        • 938

                                                        #28
                                                        For me they are same as Marathon. Huge live betting platform.Up to 15 min ewallet withdrawal. Untill i have some problem with them,they are legit in my eyes.
                                                        Comment
                                                        • marioulia
                                                          SBR Rookie
                                                          • 02-22-17
                                                          • 19

                                                          #29
                                                          Originally posted by kikou01
                                                          In fact they will ask you full of trouble and never tell you why your account is blocked
                                                          You and I know why: because we won and 1xbet does not like the winners
                                                          If you try to contact them you will always have the following message: "Your account is under review at the time, you should follow the instructions listed on the website"

                                                          They will do everything to discourage you from claiming your payment. You will receive a message within 48h telling you to wait another 48h, then you will have to reconnect on your account to fill out a form with personal questions (they will even ask you the name of your employer).
                                                          Then you will have to wait and 1xbet will ask you to send a copy of your identity papers + screenshots of your e-wallet + statements of your bank account and send them by postal to Russia!
                                                          I am currently at this step, but they say in their email that we will then have other instructions ...

                                                          I suppose you had done all these checks in the past. This blocking is therefore only for not paying us

                                                          I think that person had the same concern as us. Since 4 months she is still not paid


                                                          This is a big problem, 1xbet has confiscated our money and we do not know if we will see it again
                                                          I think I am on the same step with you right now, but they don't sent me instructions! I don't know what they want me to sent them! The copies of my ID I should sent them should be a print of the photos I sent them or I have to put my ID card on a photo copy machine and sent them black-white photocopies?
                                                          Comment
                                                          • Optional
                                                            Administrator
                                                            • 06-10-10
                                                            • 60849

                                                            #30
                                                            Originally posted by marioulia
                                                            I think I am on the same step with you right now, but they don't sent me instructions! I don't know what they want me to sent them! The copies of my ID I should sent them should be a print of the photos I sent them or I have to put my ID card on a photo copy machine and sent them black-white photocopies?
                                                            Did you see post #25 above?
                                                            .
                                                            Comment
                                                            • marioulia
                                                              SBR Rookie
                                                              • 02-22-17
                                                              • 19

                                                              #31
                                                              Originally posted by Optional
                                                              Did you see post #25 above?
                                                              Thank you for the reply, of course I see this post! But when I try to lg in to the site, after I complete the blocking appeal and all the rest fields they ask me to sent the documents via post. But I do not know what kind of documents they need, they didn't sent me any instructions and they still not answering my email! So I try to find out what kind of documents they need! They didn't even sent my their post address!!
                                                              Comment
                                                              • Optional
                                                                Administrator
                                                                • 06-10-10
                                                                • 60849

                                                                #32
                                                                Originally posted by marioulia
                                                                Thank you for the reply, of course I see this post! But when I try to lg in to the site, after I complete the blocking appeal and all the rest fields they ask me to sent the documents via post. But I do not know what kind of documents they need, they didn't sent me any instructions and they still not answering my email! So I try to find out what kind of documents they need! They didn't even sent my their post address!!
                                                                Ok. I will ask them again for more information.
                                                                .
                                                                Comment
                                                                • marioulia
                                                                  SBR Rookie
                                                                  • 02-22-17
                                                                  • 19

                                                                  #33
                                                                  Any reply from them??
                                                                  Comment
                                                                  • next please
                                                                    SBR Rookie
                                                                    • 03-14-17
                                                                    • 6

                                                                    #34
                                                                    Originally posted by kikou01
                                                                    In fact they will ask you full of trouble and never tell you why your account is blocked
                                                                    You and I know why: because we won and 1xbet does not like the winners
                                                                    If you try to contact them you will always have the following message: "Your account is under review at the time, you should follow the instructions listed on the website"

                                                                    They will do everything to discourage you from claiming your payment. You will receive a message within 48h telling you to wait another 48h, then you will have to reconnect on your account to fill out a form with personal questions (they will even ask you the name of your employer).
                                                                    Then you will have to wait and 1xbet will ask you to send a copy of your identity papers + screenshots of your e-wallet + statements of your bank account and send them by postal to Russia!
                                                                    I am currently at this step, but they say in their email that we will then have other instructions ...

                                                                    I suppose you had done all these checks in the past. This blocking is therefore only for not paying us

                                                                    I think that person had the same concern as us. Since 4 months she is still not paid


                                                                    This is a big problem, 1xbet has confiscated our money and we do not know if we will see it again
                                                                    Yeah been there, done that. Also made the stupid mistake to place a bet over there and win.
                                                                    I didn't even request a withdrawal, they just blocked my account straight after the winning bet.

                                                                    Went trough all the steps mentioned above. After they received my documents trough the post office they will ask u for a Skype call.
                                                                    So that's the point right now. Will make the Skype call these days.
                                                                    Comment
                                                                    • next please
                                                                      SBR Rookie
                                                                      • 03-14-17
                                                                      • 6

                                                                      #35
                                                                      Okey lets continue the story above.

                                                                      After my Skype call they send me list to my account with all kind of 'wierd' questions.
                                                                      Filled the form and after a couple days they want u to send it to Russia (second time i had to send something over there).

                                                                      So 1 week later i had to request a Skype call again (within 72 hours). So i did.

                                                                      After this Skype call they closed my account period. I could withdrawal my deposit money but my winnigs are gone.
                                                                      They said they don't believe i am however i say i am hahah.

                                                                      So after 3 months of bullshit the story ends. Goodbye 1xbet
                                                                      Comment
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