Heritage Casino limits?

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  • tklemans
    SBR Hustler
    • 06-30-09
    • 50
    #1
    Heritage Casino limits?
    So, brag/question:

    I'm a new Heritage customer, and deposited $2k with a 25% bonus (12x rollover) for sports. Obviously casino action doesn't count, but I'm a degen and like to play anyway. You know, figuring that if I can win in the casino, it becomes a whole lot easier to meet the rollover requirements given a larger bankroll. So over the past 6 days, I won a little over $10k in live dealer casino action. I logged off this morning, and back on this afternoon. The live dealer icon to play was removed. I thought it was a technical glitch, so I tried again 2 hours later. It allowed me to log on, and I did so. However, once I sat at the table, I received a message that said "you have exceeded the daily/weekly limit".

    I contacted the live chat customer service rep, who said the limit in winnings is $10k, and takes 7 days to reset. Has anyone ever heard of this? Seems strange that I can sit at a live dealer table and play up to $5k/hand in blackjack only to have my account restricted after winning $10k.

    Anybody have any experience with this book regarding limits like this?
    Tags: None
    • Optional
      Administrator
      • 06-10-10
      • 60708
      #2
      It sounds like a limit set by the game provider.

      Can you still play everything else there?
      .
        Comment
        • tklemans
          SBR Hustler
          • 06-30-09
          • 50
          #3
          Yes, I can play sports and the online casino (not live dealer).....I would never touch the rigged online casino.
            Comment
            • Crusherrr
              SBR MVP
              • 06-27-16
              • 3646
              #4
              I'm capped in their poker room to $500 in transfers a day. I literally played 1500 hands and they made a decision that they refuse to overturn or increase because I did well over 1500 hands. Heritage doesn't care about sample sizes I guess and they prefer to limit their players quickly.

              I've never heard of players being capped for casino games. Seems silly as most players definitely donate their winnings back.
                Comment
                • tklemans
                  SBR Hustler
                  • 06-30-09
                  • 50
                  #5
                  I'm capped at $500/week in poker as well. I think that may be more of a policy decision so that most players lose their money in the sportsbook or casino (where Heritage profits) instead of in the poker room to other players not affiliated with Heritage. I can understand that decision.
                    Comment
                    • cirque73
                      SBR Rookie
                      • 09-30-16
                      • 7
                      #6
                      I just signed up to Heritage also. GREAT WIN!!! Wait the 7 days and do it again! Also let us know if you were able to withdraw with ease.
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