5 Dimes Bitcoin

**Optional** · 12-06-16, 08:47 AM

Originally posted by Cause-I-Need-It

What is this Device-based Authentication Service 5D is trying to make me use? Said its for "cyber criminals"

They are asking if you would like to have your account only accessible from the devices you use and block others.

**Cause-I-Need-It** · 12-06-16, 08:01 PM

Originally posted by Optional

They are asking if you would like to have your account only accessible from the devices you use and block others.

The way it was put to me was, I had to go that route in order to re-request a payout. I think because I did not answer when they tried to call, because I have a new number.

**anoun** · 12-07-16, 11:38 AM

Hello!
I've made a payout from bitcoin about 12hours ago and still have not received confirmation email. Should I be worried or is it ok?
Thanks

**ParlayKing1986** · 12-07-16, 11:45 AM

Nope its the norm..can be up to 48 hours.

**The Giant** · 12-08-16, 06:15 PM

I'm currently up to a 56 hour wait, but who's counting?

I started a withdrawal process early Tuesday morning, and I'm still waiting for the email. I just spoke to their live-help department, so hopefully that will speed things up a bit.

**deadstare** · 12-09-16, 10:55 AM

im at 24 hours. no email yet.

**KDOWNS** · 12-09-16, 12:31 PM

Im at over 72

**Memento** · 12-09-16, 01:00 PM

Lots of phony bologna payout information around here....especially as it relates to amounts and times. 5Dimes is one of the slower BTC payout books...expect 3-5 days.

**KDOWNS** · 12-09-16, 01:20 PM

I have done about 7-8 BTC payouts with 5 dimes, and have always gotten paid within 24 hrs, except this week. They are an excellent book, and pay pretty quick, but No one seems to know why there is such a delay at this time.

**Bengals28** · 12-09-16, 01:22 PM

Why is 5dimes customer service so bad?

Go to request a payout Wednesday morning 9am still have heard nothing as of right now. Also sent an email 5 hours ago no response? Lol how is this acceptable? A rated book?

**SBR Forum** · 12-09-16, 01:25 PM

Hi Bengals28,

5Dimes offers live chat and telephone support as well. Did you try reaching out through either?

**TheMoneyShot** · 12-09-16, 01:40 PM

5Dimes has changed their Bitcoin Payout processing time.

A few weeks ago... if you processed your bitcoin payout before Noon Eastern.... you were sent the confirmation email around 4PM. And you had the bitcoin around 6PM or so.

Now, the delay is much longer. I was told before I made the request... current processing times are 24-72 hours.

This is ridiculous.

How hard is it to push a few buttons and do some 101 Accounting? Come on.

**TheMoneyShot** · 12-09-16, 01:42 PM

Originally posted by Bengals28

Go to request a payout Wednesday morning 9am still have heard nothing as of right now. Also sent an email 5 hours ago no response? Lol how is this acceptable? A rated book?

5Dimes new bitcoin processing time is between 24-72 hours.

**KDOWNS** · 12-09-16, 01:51 PM

I totally agree, but now it is pass the 72 hr time as well

**Bengals28** · 12-09-16, 02:07 PM

Got an email that it's still "under review"

**Bengals28** · 12-09-16, 02:08 PM

Wasn't aware of the new processing times, thanks MoneyShot

**The Giant** · 12-09-16, 10:56 PM

Originally posted by The Giant

I'm currently up to a 56 hour wait, but who's counting?

I started a withdrawal process early Tuesday morning, and I'm still waiting for the email. I just spoke to their live-help department, so hopefully that will speed things up a bit.

I finally got paid. It took two trips to the live-help, and about a total wait of about 85 hours.

**TheMoneyShot** · 12-09-16, 11:22 PM

Originally posted by The Giant

I finally got paid. It took two trips to the live-help, and about a total wait of about 85 hours.

Sounds like a Grade B book to me. Possibly B-

**Unwritten Law** · 12-09-16, 11:48 PM

The delay possibly is anticipating the spike in BTC so with the increase they can payout less.

**KDOWNS** · 12-10-16, 10:10 AM

Got paid, and had the 85 hr wait as well, un acceptable

**triplecrown333** · 12-10-16, 10:15 AM

requested yesterday, lets see how long this take, didnt get the email yet...

**ParlayKing1986** · 12-10-16, 11:20 AM

Youwager ..requested at 830 am..in wallet by 1120 ...no reason why 5d cant do the same.

**SBR Forum** · 12-10-16, 11:25 AM

Originally posted by KDOWNS

I have done about 7-8 BTC payouts with 5 dimes, and have always gotten paid within 24 hrs, except this week. They are an excellent book, and pay pretty quick, but No one seems to know why there is such a delay at this time.

The volume of requests are a good sign for bitcoin and players getting accustomed to using. We're told requests made later in the week are generally filled within 24 hours including the weekends. Bitcoin exclusive users are always given priority over other deposit options. It may be 24-48 hours on average for earlier in the week requests.

**KDOWNS** · 12-10-16, 11:29 AM

You are right about being very good for Bitcoin.

**Enkhbat** · 12-10-16, 09:03 PM

Now that circle is gone how do we cash out via bitcoin on 5dimes? coinbase? blockchain?

**Optional** · 12-10-16, 09:08 PM

Originally posted by Enkhbat

Now that circle is gone how do we cash out via bitcoin on 5dimes? coinbase? blockchain?

Same as usual. To a wallet like blockchain.info/wallet and then to Coinbase (or wherever you choose) instead of Circle.

**TheMoneyShot** · 12-10-16, 10:22 PM

Originally posted by Bengals28

Wasn't aware of the new processing times, thanks MoneyShot

No problem

Originally posted by The Giant

I finally got paid. It took two trips to the live-help, and about a total wait of about 85 hours.

Got mine today.... took about 75 hours. Only asked for XXX

**triplecrown333** · 12-11-16, 08:51 AM

2 days and no email lol...

**ParlayKing1986** · 12-11-16, 10:22 AM

They were doing so good too. If i want to wait 3 to 4 days..id request a check.

**triplecrown333** · 12-11-16, 12:38 PM

1 day and a half from requesting to being in my coinbase wallet , i am satisfied...requested friday night,not bad

**GoldRush7** · 12-11-16, 04:31 PM

How long after they email you does it typically take for them to send?

**Optional** · 12-11-16, 05:27 PM

Originally posted by GoldRush7

How long after they email you does it typically take for them to send?

It's variable but usually expect to see your coin within hours once the email confirm is done.

**GoldRush7** · 12-11-16, 09:07 PM

Took about 5 hours after email confirmation for me just for reference

**GoldRush7** · 12-14-16, 08:33 AM

Well, I just found out if you are not "Bitcoin exclusive" you are limited to only one BTC payout every 7 days and only up to 5k

Evidently, in order for me to become "Bitcoin exclusive" they would require my balance to reach Zero, and then I would have to make 4 deposits via BTC in order to get that status. That is a HUGE bummer.

**KDOWNS** · 12-14-16, 12:09 PM

I do not know what to do with 5 dimes. They offer a lot, and you know you will get paid, but when is the question. They seem like they are out to make things really tough for players.