A+ book, advertiser on this site.
I made a $10k wager, live NBA. After the wager I received the following message which I have never seen before in 10+ years betting on this site.
"This bet was not accepted. Multiple bets in a short period are not allowed. Please try again in a few seconds. "
So I made the same wager at another website. Then when I checked my pending bets 5 minutes later the original bet was pending and had been accepted. So instead of being on for $10k I was on for $20k.
I immediately sent an email to customer service at said book informing them they had a serious software error that could mislead players. Also immediately skyped a senior trader at said book who I have known for a long time telling him of the serious software error.
After the incident several bets made in the next 30 minutes continued to show the same error even though the bets were confirmed and immediately showing as pending. Obviously I immediately checked my pending wagers to see if the wagers were pending or not so have no issue with these wagers.
Thoughts on the original wager which was "not accepted" on confirm when it indeed had been?
I made a $10k wager, live NBA. After the wager I received the following message which I have never seen before in 10+ years betting on this site.
"This bet was not accepted. Multiple bets in a short period are not allowed. Please try again in a few seconds. "
So I made the same wager at another website. Then when I checked my pending bets 5 minutes later the original bet was pending and had been accepted. So instead of being on for $10k I was on for $20k.
I immediately sent an email to customer service at said book informing them they had a serious software error that could mislead players. Also immediately skyped a senior trader at said book who I have known for a long time telling him of the serious software error.
After the incident several bets made in the next 30 minutes continued to show the same error even though the bets were confirmed and immediately showing as pending. Obviously I immediately checked my pending wagers to see if the wagers were pending or not so have no issue with these wagers.
Thoughts on the original wager which was "not accepted" on confirm when it indeed had been?
