partypoker cancelled my bet 2 days after outcome,

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  • stardust6177
    SBR Rookie
    • 04-11-16
    • 13

    #1
    partypoker cancelled my bet 2 days after outcome,
    Timberwolves vs warriors

    I put in a live bet of over 212 @ 2, I won and was given the winning,only to see it taken away without any notice 2 days after. Only when I called them they told me the line was bad. How could you tell that was a bad line? the game ended in regulation 106 106.
    I asked them to pay me at a reasonable odds. They refused
    Their rep answers every single one of my question with: "It is stated in our rules..."

    I asked them to provide me with proof that the line was bad, the prevailing market odds at the time. They refused.
  • dirtdog52658
    SBR Sharp
    • 05-19-11
    • 450

    #2
    Seems to be industry norm now. Please refer to the thread below for information about what constitutes a bad line.

    Comment
    • stardust6177
      SBR Rookie
      • 04-11-16
      • 13

      #3
      Not sure the two cases are entirely comparable. I'm under the impression that other guy's bet was cancelled promptly.
      They cancelled my bet 2 days after results. No emails nothing,just reduced balance. I almost let it go had I not called them.
      Comment
      • jtoler
        BARRELED IN @ SBR!
        • 12-17-13
        • 30967

        #4
        How can you bet sports at a place with that name. Come back home son.
        Comment
        • stardust6177
          SBR Rookie
          • 04-11-16
          • 13

          #5
          They are no small time book from what I have heard.They have decent poker traffic.
          Comment
          • 4nic8ing
            SBR Hustler
            • 03-19-08
            • 94

            #6
            Let's hope they don't tell SBR it was "Trader Error" because then you have zero recourse. Best of luck with this!!
            Comment
            • SBR Forum
              Administrator
              • 12-02-06
              • 4559

              #7
              Thanks for sharing with the board. An analyst is reviewing the complaint you submitted and will be in touch with any questions.
              Comment
              • stardust6177
                SBR Rookie
                • 04-11-16
                • 13

                #8
                It is what they keep saying, I understand it is in their rule.
                But if the error is small enough its not justified as it does not constitutes a palpable error.

                They effectively deprived me of any chance of putting in bet at "correct odds".
                Comment
                • stardust6177
                  SBR Rookie
                  • 04-11-16
                  • 13

                  #9
                  thx a lot
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 60707

                    #10
                    Originally posted by stardust6177
                    They are no small time book from what I have heard.They have decent poker traffic.
                    Yes they are big. And not easy to deal with too often.

                    Have you submitted a complaint? http://www.sportsbookreview.com/sportsbook-complaint/

                    Originally posted by 4nic8ing
                    Let's hope they don't tell SBR it was "Trader Error" because then you have zero recourse. Best of luck with this!!
                    Even if this was an input error they lose the right to just cancel it for that reason if not done promptly.

                    They should either eat it for falling asleep at the wheel, or pay at the 'correct' odds as the OP has requested,

                    The only reason a cancel would be valid 2 two after the event is if there was a fundamental error with the bets listing.
                    .
                    Comment
                    • stardust6177
                      SBR Rookie
                      • 04-11-16
                      • 13

                      #11
                      [QUOTE=Optional;25568823]

                      Have you submitted a complaint?


                      Yes I did, thx
                      Comment
                      • squareshot
                        SBR Rookie
                        • 09-20-14
                        • 13

                        #12
                        Pretty sure they don't discuss complaints with SBR.
                        Comment
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