I opened up an account and got the $35 no deposit bonus. I completed the rollover and tried to make a withdrawl and it says my account is inactive. So I sent a message to support asking what I need to do to make a withdrawl. It is going on 24 hours with no response. So I assume they need a copy of my i.d. So I send them a copy of my i.d. and ask if this is sufficient enough for me to make a withdrawl. Again 24 hours and no response. Is this book legit? Has anybody gotten a payout from them? They will not respond to me. They have no phone number and no live chat. Anybody with any experience with these guys. Thanks.
Problem with Jetwin
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themike78SBR MVP
- 07-01-13
- 4873
#1Problem with JetwinTags: None -
themike78SBR MVP
- 07-01-13
- 4873
#2Has anyone been paid by these people? I have sent them 5 messages and they will not respond.Comment -
OptionalAdministrator
- 06-10-10
- 61390
#3If you would like to submit a complaint form SBR will try asking about it for you http://www.sportsbookreview.com/sportsbook-complaint/.Comment -
themike78SBR MVP
- 07-01-13
- 4873
#4Complaint submitted. Thank you.Comment -
pete346SBR High Roller
- 04-09-09
- 234
#5Jetwin
I received a payout from them on the $35 nodeposit bonus about 2-1/2 months ago. It said my account was inactive and they said I had to send copy of utility bill and drivers license for verification. After I sent docs, I was able to withdraw. They always answered my messages.Comment -
OptionalAdministrator
- 06-10-10
- 61390
#6I received a payout from them on the $35 nodeposit bonus about 2-1/2 months ago. It said my account was inactive and they said I had to send copy of utility bill and drivers license for verification. After I sent docs, I was able to withdraw. They always answered my messages.
But that doesn't explain no response to the player or SBR so far..Comment -
raiders72001Senior Member
- 08-10-05
- 11116
#7Jetwin's a good book. I've received multiple almost instant payouts from them.Comment -
themike78SBR MVP
- 07-01-13
- 4873
#8I finally received a response this morning from them. It was after sbr's help. I sent them the documents and I am sure they will pay if they have paid other people. I guess they are just not very good with customer service replies. It took 3 days to get a response from them, I was a little worried but they finally responded. I just wish they had a live chat at least like nitro does, or a phone number.Comment -
OptionalAdministrator
- 06-10-10
- 61390
#9I finally received a response this morning from them. It was after sbr's help. I sent them the documents and I am sure they will pay if they have paid other people. I guess they are just not very good with customer service replies. It took 3 days to get a response from them, I was a little worried but they finally responded. I just wish they had a live chat at least like nitro does, or a phone number..Comment -
raiders72001Senior Member
- 08-10-05
- 11116
#10Nice work SBR.Comment -
bullockSBR Hustler
- 08-11-10
- 60
#11A friend of mine is having troubles with them as well. We were discussing some bets placed there, I found the game mentioned in post #1162 in our IM history, so I can confirm the information there is true https://bitcointalk.org/index.php?to...46#msg13170146 Jetwin doesn't seem to give a f*ckComment -
bullockSBR Hustler
- 08-11-10
- 60
#12Jetwin motherf*ckers still have not made the account accessible. Seems like lost BTCComment -
OptionalAdministrator
- 06-10-10
- 61390
#13If you give your friend the sportsbook complaint form mentioned in post #3 we may be able to find out whats happening for him..Comment
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