Problem with Jetwin

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  • themike78
    SBR MVP
    • 07-01-13
    • 4873

    #1
    Problem with Jetwin
    I opened up an account and got the $35 no deposit bonus. I completed the rollover and tried to make a withdrawl and it says my account is inactive. So I sent a message to support asking what I need to do to make a withdrawl. It is going on 24 hours with no response. So I assume they need a copy of my i.d. So I send them a copy of my i.d. and ask if this is sufficient enough for me to make a withdrawl. Again 24 hours and no response. Is this book legit? Has anybody gotten a payout from them? They will not respond to me. They have no phone number and no live chat. Anybody with any experience with these guys. Thanks.
  • themike78
    SBR MVP
    • 07-01-13
    • 4873

    #2
    Has anyone been paid by these people? I have sent them 5 messages and they will not respond.
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 61390

      #3
      If you would like to submit a complaint form SBR will try asking about it for you http://www.sportsbookreview.com/sportsbook-complaint/
      .
      Comment
      • themike78
        SBR MVP
        • 07-01-13
        • 4873

        #4
        Complaint submitted. Thank you.
        Comment
        • pete346
          SBR High Roller
          • 04-09-09
          • 234

          #5
          Jetwin

          I received a payout from them on the $35 nodeposit bonus about 2-1/2 months ago. It said my account was inactive and they said I had to send copy of utility bill and drivers license for verification. After I sent docs, I was able to withdraw. They always answered my messages.
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 61390

            #6
            Originally posted by pete346
            I received a payout from them on the $35 nodeposit bonus about 2-1/2 months ago. It said my account was inactive and they said I had to send copy of utility bill and drivers license for verification. After I sent docs, I was able to withdraw. They always answered my messages.
            I expect it will be something like this too.

            But that doesn't explain no response to the player or SBR so far.
            .
            Comment
            • raiders72001
              Senior Member
              • 08-10-05
              • 11116

              #7
              Jetwin's a good book. I've received multiple almost instant payouts from them.
              Comment
              • themike78
                SBR MVP
                • 07-01-13
                • 4873

                #8
                I finally received a response this morning from them. It was after sbr's help. I sent them the documents and I am sure they will pay if they have paid other people. I guess they are just not very good with customer service replies. It took 3 days to get a response from them, I was a little worried but they finally responded. I just wish they had a live chat at least like nitro does, or a phone number.
                Comment
                • Optional
                  Administrator
                  • 06-10-10
                  • 61390

                  #9
                  Originally posted by themike78
                  I finally received a response this morning from them. It was after sbr's help. I sent them the documents and I am sure they will pay if they have paid other people. I guess they are just not very good with customer service replies. It took 3 days to get a response from them, I was a little worried but they finally responded. I just wish they had a live chat at least like nitro does, or a phone number.
                  Good news
                  .
                  Comment
                  • raiders72001
                    Senior Member
                    • 08-10-05
                    • 11116

                    #10
                    Nice work SBR.
                    Comment
                    • bullock
                      SBR Hustler
                      • 08-11-10
                      • 60

                      #11
                      A friend of mine is having troubles with them as well. We were discussing some bets placed there, I found the game mentioned in post #1162 in our IM history, so I can confirm the information there is true https://bitcointalk.org/index.php?to...46#msg13170146 Jetwin doesn't seem to give a f*ck
                      Comment
                      • bullock
                        SBR Hustler
                        • 08-11-10
                        • 60

                        #12
                        Jetwin motherf*ckers still have not made the account accessible. Seems like lost BTC
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 61390

                          #13
                          If you give your friend the sportsbook complaint form mentioned in post #3 we may be able to find out whats happening for him.
                          .
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