So let me start by saying i am small player. 50 to 100 dollar deposits via **.. But i do deposit with youwager often and have in the last 2 plus years..today as i often do generate a name to make a 50 dollar deposit via **..i enter the info and everything is fine..
I log in about 45 min ago and my account is suspended and it tells me to call customer service.. So i do..
Apparently i make a deposit via ** ocotber 11th and they cant pick it up..i am just hearing about this today october 15th.. and i have made atleast 1 to 2 deposits in the meantime ..
Here is where it gets sticky.. i do use a fake name to send...just so when i do get a payout i can have it sent to my name without a problem.. I would 100 % take the blame and take the loss if there was a problem as it was being sent.. but they credited that money to my account and i lost it and they are trying to recoup it today..I now am out 50 bucks from today because they suspended my account.. I am stunned how they are treating me.. to suspend my account over an error on their part as far as im concerned is unblelievable.. i have never had a problem with them or any book for that matter..
i have filed a complaint with sbr... hopefully they take care of it .. but just looking for other feedback as well and to let people know so they arent suprised if something like this happens to them..
I log in about 45 min ago and my account is suspended and it tells me to call customer service.. So i do..
Apparently i make a deposit via ** ocotber 11th and they cant pick it up..i am just hearing about this today october 15th.. and i have made atleast 1 to 2 deposits in the meantime ..
Here is where it gets sticky.. i do use a fake name to send...just so when i do get a payout i can have it sent to my name without a problem.. I would 100 % take the blame and take the loss if there was a problem as it was being sent.. but they credited that money to my account and i lost it and they are trying to recoup it today..I now am out 50 bucks from today because they suspended my account.. I am stunned how they are treating me.. to suspend my account over an error on their part as far as im concerned is unblelievable.. i have never had a problem with them or any book for that matter..
i have filed a complaint with sbr... hopefully they take care of it .. but just looking for other feedback as well and to let people know so they arent suprised if something like this happens to them..