stealing money from my account Marathonbet Payments Team

[viktosh]

Good day to You. The trouble began 16.09.2014 when I tried to make a few bets.I was very surprised that my rates do not match my account and Sumy began to surface just unreal.But a letter from Marathonbet Payments Team that failed system calmed me down and puzzled at the same time.Here is the text Marathonbet Payments Team.

We contact you because of a system failure on 16/09/2014 you made deposits
2014-09-16 13:35:06.404 5.00 Euro
2014-09-16 13:35:52.236 5.00 Euro
2014-09-16 13:36:28.929 10,00 Euro
2014-09-16 13:38:34.247 20.00 Euro
2014-09-16 13:39:at 12.74 60.00 Euro
2014-09-16 14:00:10.322 20.00 Euro
2014-09-16 14:03:06.866 300.00 Euro
2014-09-16 14:04:53.532 Euro is at 960.00 which is
2014-09-16 14:07:51.93 3400.00 EUR
2014-09-16 14:13:46.016 € 3470.00

Trying output naturally bounced and threw me in this text-

due to a failure in the banking system deposits have not passed through the Bank, the money returned to Your card and at the same time, funds were credited to the account Marathonbet Payments Team, so you owe us € 8250.00.

Then two withdrawals were not successful, so in this case we owe you 5500.00 EUR.

Then I zeroed out my account number 4449421.I thought if there was a failure to mean everything properly sorted out and not knowing sometimes came on Marathonbet in the game.
But 06.11.2014 my account disappear 190€. then 27.08.2015 another 325 € and 35€.And here's an extract from my player account 4449421 Marathonbet

28 Aug 02:17 Revocation of an advance of € 2.00 € 0.00
28 Aug 00:37 Rate € -2.00 € 0.00
28 Aug 00:37 Advance € 2.00 € 2.00
27 Aug 23:34 Rate € -27.58 € 0.00
27 Aug 23:11 Payment of € 27.58 € 27.58
27 Aug 22:57 transfer from the account manually € -35.12 € 0.00
27 Aug 22:55 transfer from the account manually € -325.85 € 35.12
27 Aug 22:55 Payment of € 9.94 € 360.97
27 Aug 22:55 Payment of € 10.20 € 351.03
27 Aug 22:55 Payment of € at 14.98 € 340.83
27 Aug 22:54 Payment of € 12.00 € 325.85
On my request to explain where my money disappear received a response from Marathonbet Payments Team resulting in system failure 16.09.2014 you used means "money that does not belong to you" and made a wager. But I newala and naviwala single penny.As a result of system failure all bets had to be annelirovannymi. And I Have now taken my money.
Please help or advice in resolving this situation.
Yours Galina.

[Optional]

Hi Galina,

Did they fix the problem for you when this happened in September 2014? And November 2014?

[viktosh]

Hi Optional.
The system failure occurred programe Marathonbet 09 September 2014.
And from my account lost money
06.11.2014 -190 evrov
08.27.2015 -325 evrov
08.27.2015 -35 evrov
Total 500 evrov
Galina

[Optional]

I don't understand very well Galina.

Would you please fill in a complaint form with your name and account info and we can try to ask Marathonbet to help explain: http://www.sportsbookreview.com/sportsbook-complaint/

[viktosh]

Sorry for my English.
Software Marathonbet betting company 16.09.2014 occurred system error. I'm not understanding about this at this time tried to make a few bets and I got wrong Sumy on my account.
All orders of my entries which were made during a system failure, made me in debt. the system was a failure of the bookmaker Marathonbet recognizes but to annul the results of trades refuses.
And now my account 4449421 Marathonbet started to lose money as I understand it on account of this debt.
06.11.2014 -190 euros
27.08.2015 -325 euros
27.08.2015 -35 euros
Only 500 Euro
I live in Italy
Galina