It is frustrating that after this big reshuffle in the UK to do with POC tax, player protection etc - there is STILL no player protection. Just a bunch of overpaid, spineless, incompetent paper pushers pretending to give a shit.
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Sadly the whole bookmaking industry is a complete joke barring Pinnacle, Sbobet and theGreek in my experience. (I am from UK and have no access to American books).
Betfair exchange is also a joke once you have to pay PC. Matchbook exchange are vile and closed my account after stealing 2% withdrawal fee with no notice. Betdaq and Smarkets have little liquidity.
The bookies get away with restricting accounts after 3,4 bets and only welcoming losers.
I am surprised 12bet ruined their reputation by becoming an odds matrix TGP Europe skin, with 12bet UK. Odds matrix bookies should be avoided at all costs.
The UKGC IOM GC and IBAS are a bloody disgrace. They offer consumers zero protection and amazingly tend to side with rogue bookies in disputes. I believe their wages are paid for by the bookies and hence they are not impartial.Comment -
Fun88 has closed my account which has 2 pending withdrawals.Comment -
Thank you for sharing. We've received eight complaints today along the lines of the same that we are looking into.Originally posted by harry13Comment -
I've been stung by this as well for over 1.5K great start weekendComment -
Any advice what can be done?Comment -
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Maybe for the media on the island, but unless you're an IOM resident, the IOM regulator will wash their hands of it. And the IOM police aren't interested either.Originally posted by harry13
The IOM is a little island with its own government and rules, and despite being almost reliant on the UK mainland for many things, no one there gives a stuff about anyone outside of its piddly little shores.Comment -
I am in the same situation. Is there anything you can do to help me? How do I put in a complaint?Originally posted by SBR Forum
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Apparently I wasn't keen enough to read some new reviews about this bookmaker as I registered my account on April 7th and made a deposit of 2500EUR. Didn't place any bets, didn't take any offer, just sent some docs for verification at the end of May. Now my account is closed and funds seized as I have violated their T&C's. That is ridiculous. How stupid of me to register and make such a big deposit
Has anyone had any news with your withdrawals lately? Or everyone's just given up?Comment -
I think most people ended up being paid after that incident.Originally posted by martins123Apparently I wasn't keen enough to read some new reviews about this bookmaker as I registered my account on April 7th and made a deposit of 2500EUR. Didn't place any bets, didn't take any offer, just sent some docs for verification at the end of May. Now my account is closed and funds seized as I have violated their T&C's. That is ridiculous. How stupid of me to register and make such a big deposit
Has anyone had any news with your withdrawals lately? Or everyone's just given up?
If you would like to fill in a complaint form SBR might be able to help..Comment -
I already filled it before making a post.Originally posted by Optional
At first it looked like some kind of obvious mistake but after reading all of the posts, I started to feel kind of pessimistic.
After having a chat with them, I sent an e-mail describing the problem, but got the same response - account will remain closed and balance will not be returned.Comment -
May I suggest you try Bet365, I can't recommend them enough. You won't have any issues with non-payment plus they offer frequent bonuses and freeplays. I have no affiliation with B365 but it's my preferred bookie of choiceComment -
How long does it usually take to get any replay regarding a case?Comment -
We try to respond within 24 hours. Can be a couple of days if extra busy or if you send it on a weekend.Originally posted by martins123
If you haven't got a response by now, reply to the confirmation email you received after submission and say you have not heard from anyone yet..Comment -
Already did that 5 days ago and didn't get any response. Oh well, I'll keep waiting
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Sounds like we might have an email problem with you. I'll PM you.Originally posted by martins123Already did that 5 days ago and didn't get any response. Oh well, I'll keep waiting.Comment -
tlc178.co.uk doesnt loadOriginally posted by sbrzol
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Betstars is what Wilsonbet rebranded to and were under the Jennings/TGP Europe umbrella but they have now gone back to Wilsonbet.com as currently just a telephone only betting service. Pokerstars sports betting is now on Betstars.com.Originally posted by mg63
tlc178.co.uk is now TLCBet under tlcbet.com.Comment -
Hello!Originally posted by martins123Already did that 5 days ago and didn't get any response. Oh well, I'll keep waiting
It's been 2 months now since I opened a complaint. I was contacted by Optional as there were some kind of communication issues between my e-mail, but after that nothing.
Today I opened another complaint, I hope I will get response to this one.Comment -
That's a good idea. Never saw a follow up from a new email address..Comment -
Hi!
Still no response from you.
I tried to contact you optional, but I need to have 40 posts on forum to be able to send PMs.Comment
