Betmotion refund problem

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  • gaebiskon
    SBR Wise Guy
    • 03-10-12
    • 869
    #1
    Betmotion refund problem
    About 2 weeks ago, I deposited $100 via Neteller to Betmotion(I was looking for 150% bonus which I found on SBR)
    Even though the deposit was made successfully, my balance didn't show because the account would need to be verified.

    So I submitted passport/driver's license/address info and lastly they asked me to take a picture of myself holding driver's license.
    I felt it was very rude & invasive and asked for a refund.
    (Other than having made my 1st deposit, I haven't done anything)

    Now it has been about a week since I asked for a refund and I keep getting the same message from every god damn customer support representative that they're reviewing it.

    They(3 different people) keep on sending the same email everyday as if they're penetrating with me.

    What's my play here? Do I need to wait longer? I emailed them I would take the issue with SBR.
    Does anyone give me a name of SBR mod to whom I can email?

    Thanks for reading.
    Tags: None
    • betitaly
      SBR Rookie
      • 08-19-14
      • 6
      #2
      did they pay a t the end?
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 60727
          #3
          If you are still having problems with this feel free to fill in a complaint form and we will try to help you

          Sportsbooks & The Industry - Sportsbook Review Forum
          http://www.sportsbookreview.com/sportsbook-complaint/
          Discuss Sportsbook News, Disputes, Sportsbook Ratings and Feedback.
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            • massimo
              SBR Rookie
              • 05-07-15
              • 2
              #4
              ive just submitted a complaint as i made a 1000euro withdraw 2 weeks ago when is should take 3 business day, they guys on chat are nice but useless as they're keep saying "still no answer from that department", is there anyone who have been paid recently?
                Comment
                • massimo
                  SBR Rookie
                  • 05-07-15
                  • 2
                  #5
                  Originally posted by massimo
                  ive just submitted a complaint as i made a 1000euro withdraw 2 weeks ago when is should take 3 business day, they guys on chat are nice but useless as they're keep saying "still no answer from that department", is there anyone who have been paid recently?



                  to be honest with betmotion.com and the forum readers, i have to tell that i got paid today, so it took 2 weeks but at the end ive been paid.
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 60727
                      #6
                      Originally posted by massimo
                      to be honest with betmotion.com and the forum readers, i have to tell that i got paid today, so it took 2 weeks but at the end ive been paid.
                      Thanks for letting us know Massimo
                      .
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