Live wagers. Why does the accepted wager change after the fact at Pinnacle?

[larco15]

Made a deposit into Pinnacle recently and I am a bit confused. Let me first say
that Pinnacle is perhaps the best book in the world.

I logged all my wagers after they were made. I copied each ticket immediately after it was accepted.
When comparing my accepted tickets and my daily report I found
the following that occurred on two live wagers:


On one day: $4.27 risked was changed to $4.63 risked
Another day: $65.05 risked was changed to $68.15 risked
(Both of these were losing wagers and shorted my account by $3.46.)


After a wager is placed and confirmed it states that it is accepted and a confirmation
number is provided. My interpretation has always been that after a wager is made,
accepted and a confirmation ticket is provided, that wager is final. It should
never change. EVER.


I would like some clarification and assistance from punters that use Pinnacle as well.

1. How can a book change your wager after the fact? (Am I missing out on some
policy where they have a program that retroactively adjusts the live wagers after the fact?)

2. Please review your Pinnacle live wagers over a one week period. I would ask Pinnacle
punters who use Pinnacle on a regular basis to copy each live wager ticket
(immediately after it is made) for a week and then match up their tickets at the end of the week.


I have always viewed Pinnacle as the best book in the world. Their reputation is one of
extreme excellence. If the world public has any thoughts/suggestions, I would appreciate the input.

[Hareeba!]

Have you asked Pinnacle before coming on here with this?

Do you have screenshots to prove your facts?

[Optional]

What did Pinny say about it?

Is there any chance you made a couple of typos on your tracking sheet?

[secret007]

my complain with pinnacle live betting is in soccer, it takes stupid amount of time before they accept the wage. my live betting took almost 3 mins today before they changed the status from "waiting" to "pending" during which a goal kick has been taken, a player substitution has been made, and a corner has been awarded. And of course, i have to wait for corner kick to become goal kick before they accept my wager. I placed the bet at 2.05 odds and just seconds before they accepted my bet, the odds for the exact same bet is already 2.3...

since i placed quite a large amount, this difference in odds is very annoying to stay the least.. should not they "adjust" the odds before accepting my bet? do i have a case to make a complain? btw i won the bet..

[larco15]

Pinnacle refunded the differential on both wagers and apologized for any inconvenience. They did not provide an
explanation.

I copy all wagers electronically. I sent them a copy of each corresponding wager that I copied.

I will track this in the future. I would assume the audience here is not comprised of many Pinnacle users.

I find this odd since this is probably the best book in the world.

[23Edler_Salo6]

Lots of Americans here so they can't use Pinny anymore

[Optional]

I would assume the audience here is not comprised of many Pinnacle users.

I find this odd since this is probably the best book in the world.

Why would you assume that?

Probably the most popular book among members here who can use it.

[bookie]

My issue with NBA Live Betting is that the lines show up after the game has started back up, so of course I can't bet them.

I use a broker so I can't get anything from Pinnacle on what might be going on, but it's really frustrating. Still a great book to have for ten cent 1Q and HT lines.

Anybody else have this issue of NBA Live Lines showing up too late to bet?

[dealer wins]

They voided a £200 bet on me a couple of weeks ago, as the game started about 20 seconds before I put the bet on. (A snooker game that was listed at 2pm actually started at 13:59:30 and I put the bet on at 13:59:50. The voided it after the game ended, and it was a losing bet as well. My only guess is that someone had a much bigger winning bet voided on the underdog because the line moved in my favour significantly as I was placing it. (from 1.12 to 1.153 which means someone probably had the max £320 on the dog at something like 8/1)

[bookie]

Interesting dealer wins...thanks for passing on the story. It is always reassuring to know they cancel losers as well.