I placed a wager two weeks ago at TheGreek on Pittsburg - Cincinnatti on alternate total over 41.5 for -160. After 7 hours (1.5 hours before the game) they sent me an e-mail (which I missed, by the way) of the following contents:
It turned out that the correct line should have been -260. I don't remember their moneyline total value exactly, but it was likely about 47.5 - 48, because they issued moneyline for New England - Baltimor today at 47.5 -110 and alternate line over 41.5 was offered at -255 initially.
However they underprice this offer (over for lower alternate total) too much in my opinion. And for New England - Baltimor TheGreek finally corrected their line on over 41.5 to -230 after some time. At the same time BetOnline initially offered -210/+180 on over/under 41.5 for New England - Baltimor which is even higher than -230.
I showed TheGreek my calculations based on NFL statistics to prove that "fair odds" for that offer were far from -260 (not -160 though, I had to admit that I did value betting), but that "smart move" made things even worse - their manager Scott told me that I knew that I was betting on weak line and I was trying to steal money from his pocket, and therefore my account is closed permanently. He didn't believe my calculations and said that 6 points of total in NFL cannot cost -160 and the line should have been -260.
The funds have been fully refunded to Skrill.
Is it worth a complaint to SBR?
Dear Valued Customer,
Please be advised, your wager made on NFL Alternative Cincinnati Bengals vs Pittsburgh Steelers over for the game was deleted due to a line error.
Please be reminded " The Greek reserves the right to refuse or limit any wager. This may include, but not limited to past-posted plays, obvious line errors or exceeded bet limit amounts".
Your account has been closed, kindly make arrangements to withdraw your funds.
Please feel free to email us support@thegreek.com with any concerns you may have.
Best Regards
Suttana
Please be advised, your wager made on NFL Alternative Cincinnati Bengals vs Pittsburgh Steelers over for the game was deleted due to a line error.
Please be reminded " The Greek reserves the right to refuse or limit any wager. This may include, but not limited to past-posted plays, obvious line errors or exceeded bet limit amounts".
Your account has been closed, kindly make arrangements to withdraw your funds.
Please feel free to email us support@thegreek.com with any concerns you may have.
Best Regards
Suttana
However they underprice this offer (over for lower alternate total) too much in my opinion. And for New England - Baltimor TheGreek finally corrected their line on over 41.5 to -230 after some time. At the same time BetOnline initially offered -210/+180 on over/under 41.5 for New England - Baltimor which is even higher than -230.
I showed TheGreek my calculations based on NFL statistics to prove that "fair odds" for that offer were far from -260 (not -160 though, I had to admit that I did value betting), but that "smart move" made things even worse - their manager Scott told me that I knew that I was betting on weak line and I was trying to steal money from his pocket, and therefore my account is closed permanently. He didn't believe my calculations and said that 6 points of total in NFL cannot cost -160 and the line should have been -260.
The funds have been fully refunded to Skrill.
Is it worth a complaint to SBR?