Heritage Sportsbook call center notice

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  • SBR Forum
    Administrator
    • 12-02-06
    • 4559

    #1
    Heritage Sportsbook call center notice
    The Heritage Sportsbook (SBR rating A) call center will be temporarily closed tonight in honor of Christmas.

    The Heritage staff will be having their annual Christmas party and will close their call center tonight at 7:30pm PST.

    Online wagering will be available as normal and bet grading will be unaffected. The call center will reopen at 10AM PST December 10.

    The following statement was posted by Heritage to their players:

    "Heritage Sports is a 365 day a year operation and 1 day each year we take the time to celebrate the efforts of our dedicated staff with an Annual Christmas party.

    This year we will be closing our call center on Tuesday December 9th at 7:30pm PST and opening again on Wednesday December 10th at 10am PST.

    Please access the website or mobile app to place any wagers while our call center is closed to celebrate the holiday.

    Thank you for choosing Heritage Sports and we appreciate your understanding."
  • Spedizzo
    SBR MVP
    • 12-16-11
    • 1557

    #2
    okay
    Comment
    • cloverfield
      SBR Wise Guy
      • 12-24-10
      • 862

      #3
      I guess we can expect "Insider" to be late answering questions tomorrow. Have fun but not too much fun.
      Comment
      • relaaxx
        SBR MVP
        • 06-15-06
        • 3281

        #4
        nice to see a business giving their employees a christmas party.
        Comment
        • BigDaddy
          SBR Hall of Famer
          • 02-01-06
          • 8378

          #5
          Originally posted by relaaxx
          nice to see a business giving their employees a christmas party.
          yep


          Happy Holidays!
          Comment
          • Heritage Insider
            SBR Sharp
            • 09-06-11
            • 282

            #6
            Thanks guys...we appreciate the support and understanding!

            We always make sure to recognize the tremendous efforts of our staff and show appreciation to our clients, by having a little holiday cheer.

            We love the business we are in and hope that we deliver that message in our interactions with our customers!

            All wagering options will be available online along with the online deposit options. All events will be graded as usual and we'll be back at it Wednesday morning.

            Insider!
            Comment
            • John Dough
              SBR MVP
              • 09-21-05
              • 1785

              #7
              Enjoy the party!
              Comment
              • Ra77er
                SBR Posting Legend
                • 06-20-11
                • 10969

                #8
                Very happy to know my deposits are going to good use
                Comment
                • ki dice
                  SBR MVP
                  • 10-31-14
                  • 1178

                  #9
                  insider that's awesome,thats why your the best shop around.
                  Comment
                  • ki dice
                    SBR MVP
                    • 10-31-14
                    • 1178

                    #10
                    holiday season is always the best time of the year at hertage wouldn't every one else agree.
                    Comment
                    • big joe 1212
                      SBR Posting Legend
                      • 06-01-08
                      • 19380

                      #11
                      Will the employees be getting cash bonuses or free plays?
                      Comment
                      • Duckshit
                        SBR Hall of Famer
                        • 10-06-10
                        • 7964

                        #12
                        Thanks again Heritage, super nice people and the Best book I've ever played at..... Happy Holidays Heritage Staff!
                        Comment
                        • sourtwist
                          SBR Hall of Famer
                          • 11-10-12
                          • 9364

                          #13
                          As usual, heritage came thru for me. Problem with a deposit, talked to the right person, problem solved. I use two other books, but this one I trust the most. Never a problem with a payout and never an issue that wasnt resolved properly. Thanks for providing a comfortable place to play.
                          Comment
                          • dbnmln
                            SBR Wise Guy
                            • 10-30-07
                            • 804

                            #14
                            Heritage is a stellar book, hands down. They have Bitcoin available in the cashier which is a nice addition. The live chat customer service is easy to deal with and they are fast at resolving issues.
                            Comment
                            • cloverfield
                              SBR Wise Guy
                              • 12-24-10
                              • 862

                              #15
                              Originally posted by sourtwist
                              As usual, heritage came thru for me. Problem with a deposit, talked to the right person, problem solved. I use two other books, but this one I trust the most. Never a problem with a payout and never an issue that wasnt resolved properly. Thanks for providing a comfortable place to play.
                              That's exactly what is so important to understand. You will have a problem eventually at any book. It's how they DEAL with the problem that counts. You speak to the right person for the job at Heritage and it will be resolved professionally immediately.
                              Comment
                              • bhoor
                                SBR MVP
                                • 12-17-12
                                • 2256

                                #16
                                Heritage is a good book for Canadians? How fast is the payout ?
                                Comment
                                • ki dice
                                  SBR MVP
                                  • 10-31-14
                                  • 1178

                                  #17
                                  yea good for canadiens I believe very fast for canadiens to on the payouts.
                                  Comment
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