BET DSI security and currency issue

**Hareeba!** · 10-07-14, 03:19 AM

Originally posted by Fablepongiste

Hi.

I have problems with betDSI.

1. They ask your password for security reasons in chat. THis is just ridiculous and so schocking for security ...
2. They say they offer account in GBP currency, so living in UK I decided to open an account.

Despite lot of issues to deposit (pretty sure caused by iesnare) I finally manager to deposit money using one of my UK card. What a surprise I had few days later. Despite the account in GBP, and the deposit in GBP, betDSI actually processed the deposit in CNY (Yuan, chinese currency) which means that my bank took huge foreign exchange fees, I lost around 30£ on 800£ deposit.

I think it is totaly unacceptable that betDSI says that they offer account in GBP, they just do not.

I have been very dissapinted by this website, no idea how it can be rated so well on SBR.

Are you all guys charged currency fees every time you deposit on this website ?

I haven't used them for many years so don't know about the currency thing but that stinks. Why not use Skrill or Neteller?

But I totally agree with you regarding the password. There can be no excuse for not having separate phone ID methods. Simply not acceptable that staff can see your online password.

**Fablepongiste** · 10-07-14, 05:15 AM

Originally posted by Hareeba!

I haven't used them for many years so don't know about the currency thing but that stinks. Why not use Skrill or Neteller?.

Because they refuse deposit on Skrill and Neteller !!! Only accepts withdrawal that way it seems ...

Cannot beleive they are so well rated, joke of a bookmaker for me

**shaunovery** · 10-07-14, 09:13 AM

Skill no availble with dsi but neteller is much easier option than using a dc

**SBR Forum** · 10-07-14, 11:21 AM

Hi fablepongiste,

If you feel there was a mistake made in the processing of your deposit concerning currency conversion, please write in via this form and a BetDSI manager will take a look.

**Hareeba!** · 10-07-14, 02:05 PM

Originally posted by shaunovery

Skill no availble with dsi but neteller is much easier option than using a dc

But how do you fund Neteller?
I see that they no longer provide an instant fee free deposit method.
I used to use POLi but that a) has been removed for my bank and b) is to be subject to a 5% fee soon

**Optional** · 10-07-14, 02:33 PM

Originally posted by Hareeba!

I used to use POLi but that a) has been removed for my bank and b) is to be subject to a 5% fee soon

Tell me it aint so! Not fees for Poli

**allang198** · 10-07-14, 02:59 PM

Originally posted by Hareeba!

But how do you fund Neteller?
I see that they no longer provide an instant fee free deposit method.
I used to use POLi but that a) has been removed for my bank and b) is to be subject to a 5% fee soon

Neteller are robbers

fees are a disgrace!

**tommygun** · 10-07-14, 06:13 PM

when are the fees coming in for poli?that is my #1 deposit method

**tradeout** · 10-07-14, 06:38 PM

Originally posted by Hareeba!

But how do you fund Neteller?
I see that they no longer provide an instant fee free deposit method.

Bank transfer is free, but of course it is not instant

**Hareeba!** · 10-07-14, 06:38 PM

Originally posted by tommygun

when are the fees coming in for poli?that is my #1 deposit method

Don't know about generally but at Neteller:
"Effective 20 November 2014, POLi fees change to 5.0%."
and
"The following banks are not currently offered by this merchant: ANZ, Bank of Melbourne, Bank of Queensland, BankSA, Commonwealth Bank, IMB, NAB, Peoples Choice Credit Union, St.George Bank, Suncorp Bank and Westpac."

**tommygun** · 10-07-14, 07:35 PM

poli straight to the sportsbook should be fine then

**Hareeba!** · 10-07-14, 07:37 PM

Originally posted by tommygun

poli straight to the sportsbook should be fine then

Yes, for those that accept it, that's the way to go.
But not all do and for me that makes it delayed and costly for TheGreek which unfortunately doesn't accept AUD via Skrill.