I'm trying to place bets on Pinnacle at the moment, but impossibe!!

Every time i've that message that appears: " This ticket was not accepted. Information required for validation is  missing. Please email our Customer Service Department at  CSD@pinnaclesports.com with the bet details. " And for you??
							
						
					

Every time i've that message that appears: " This ticket was not accepted. Information required for validation is  missing. Please email our Customer Service Department at  CSD@pinnaclesports.com with the bet details. " And for you??
							
						