Wagerweb suspends my account - my current balance $12,500+

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  • petac
    SBR Hustler
    • 07-09-13
    • 92

    #1
    Wagerweb suspends my account - my current balance $12,500+
    WAGERWEB SUSPENDS MY ACCOUNT AFTER MY BALANCES REACHES $12,500+

    I have done multiple withdrawals in the past, multiple deposits as well. I have always left positive feedback on this book, as far as payouts.

    However, yesterday i tried to do a withdrawal, and then I got this email:



    The total volume needed since the day funds were adjusted [January 23rd] is $20,980.55 and so far you played $20,117.25 which means you are missing $863.30.


    Please let us know if you have any other questions or doubts.

    Best Regards,
    Judy Brown
    CS Supervisor
    Looking for an independent online casino with bonuses you didn't believe existed? Wagerweb.ag lists all casinos non dependent on UKGC. Find them here!

    1-888-464-2387

    well after playing several thousand in action last night, I requested a withdrawal today p2p.

    I then tried to login into my account today and was told it is under review because it is related to action from another account?

    Well why didn't they bring this up when I was depositing? Why did they decide to bring this up now after my account goes to $12,500?

    I do not have any other active accounts with wagerweb and definitely can guarantee no other account has the same plays as my account

    WAGERWEB OFFERS A 200% BONUS TODAY ON THEIR WEBSITE - AND NOW CLOSES MY ACCOUNT

    THIS TELLS ME THEY MIGHT BE IN BIG TROUBLE AND I AM VERY WORRIED AS A LOYAL PLAYER THERE


  • petac
    SBR Hustler
    • 07-09-13
    • 92

    #2
    BTW, i have done all multiple deposits via cash. No *********** deposits. I just got a withdrawal last week from them.

    For them to do this now is unprofessional and unfair.

    I am also in the process of opening a complaint with SBR
    Comment
    • petac
      SBR Hustler
      • 07-09-13
      • 92

      #3
      complaint submitted to SBR
      Comment
      • petac
        SBR Hustler
        • 07-09-13
        • 92

        #4
        just spoke to marcel and was informed that my account is now able to withdraw the funds. I do not know why, or if their done reviewing my account, but he said the withdrawal requested today will go through as normal, and i am able to withdraw the balance.
        Comment
        • bostonboss
          SBR MVP
          • 02-04-09
          • 3169

          #5
          I already pulled out of there....good luck
          Comment
          • SBR Forum
            Administrator
            • 12-02-06
            • 4559

            #6
            Originally posted by petac
            complaint submitted to SBR
            The team is working it.
            Comment
            • petac
              SBR Hustler
              • 07-09-13
              • 92

              #7
              I will keep everyone posted on the withdrawal and if it is processed. Also, I am able to login and do withdrawals now - as before my account was locked, but now it is not.
              Comment
              • petac
                SBR Hustler
                • 07-09-13
                • 92

                #8
                SBR,

                i just sent you an email letting you know that Marcel called me to inform all withdrawals will be processed as normal now. So I am assuming this is the last of problems I will have with wagerweb. I dont know why all of sudden they decided to change their mind (maybe it was the power of the sbr forum) but withdrawals will now be processed according to marcel.
                Comment
                • bostonboss
                  SBR MVP
                  • 02-04-09
                  • 3169

                  #9
                  books fault on this one cause its wagerweb ha ha too fuckking funny.
                  Comment
                  • SBR_John
                    SBR Posting Legend
                    • 07-12-05
                    • 16471

                    #10
                    Update us on the payments. Hopefully this will be good PR for Wagerweb.
                    Comment
                    • petac
                      SBR Hustler
                      • 07-09-13
                      • 92

                      #11
                      payment information has been updated with confirmation details for today. Will update everyone on tomorrow's request.
                      Comment
                      • robmpink
                        SBR Posting Legend
                        • 01-09-07
                        • 13205

                        #12
                        Originally posted by SBR_John
                        Update us on the payments. Hopefully this will be good PR for Wagerweb.

                        What good PR? What good are you eluding to? That they pay? You blackballed them years ago. Funny, you have reservations, it appears, that making a 12k payout is a big task for them.


                        Good PR for Wagerweb? Oh tell us if you get your p2p's. What kind of p2p payout complaints have you ever received about them?
                        Comment
                        • robmpink
                          SBR Posting Legend
                          • 01-09-07
                          • 13205

                          #13
                          Originally posted by petac
                          payment information has been updated with confirmation details for today. Will update everyone on tomorrow's request.
                          Glad it got worked out. I remember the poster Harvesters had possibly something like this, but got it resolved. Marcel is a solid guy.
                          Comment
                          • robmpink
                            SBR Posting Legend
                            • 01-09-07
                            • 13205

                            #14
                            They've offered 200% before. It is a 20 time rollover so this isn't a walk in the park. Something mouth watering for rec players, I say.
                            Comment
                            • bostonboss
                              SBR MVP
                              • 02-04-09
                              • 3169

                              #15
                              sbr had betislands B+ rated even when they knew they were going under....
                              Comment
                              • scottgodson1985
                                SBR Sharp
                                • 11-17-12
                                • 347

                                #16
                                im done with offshore
                                Comment
                                • orsomadiba
                                  SBR Rookie
                                  • 01-27-14
                                  • 24

                                  #17
                                  complaint submitted to SBR
                                  Comment
                                  • robmpink
                                    SBR Posting Legend
                                    • 01-09-07
                                    • 13205

                                    #18
                                    Originally posted by bostonboss
                                    sbr had betislands B+ rated even when they knew they were going under....
                                    I'm almost certain SBR would highly publicize if WW was on the verge doom. Heck they've done it before.
                                    Comment
                                    • bostonboss
                                      SBR MVP
                                      • 02-04-09
                                      • 3169

                                      #19
                                      I agree
                                      Comment
                                      • bostonboss
                                        SBR MVP
                                        • 02-04-09
                                        • 3169

                                        #20
                                        they (sbr) have 0 credibility
                                        Comment
                                        • TheCentaur
                                          SBR Hall of Famer
                                          • 06-28-11
                                          • 8108

                                          #21
                                          Marcel has always been nice to me
                                          Comment
                                          • Redondo
                                            SBR Sharp
                                            • 10-04-13
                                            • 427

                                            #22
                                            This is definelty were I am sending my cash for the 200% bonus as I like playing casino a lot and it counts towards roll.
                                            Comment
                                            • jjgold
                                              SBR Aristocracy
                                              • 07-20-05
                                              • 388189

                                              #23
                                              Too many complaints at this book, it seems when you want to cash out they make it difficult
                                              Comment
                                              • petac
                                                SBR Hustler
                                                • 07-09-13
                                                • 92

                                                #24
                                                Requested 2nd withdrawal today. Will post back confirmation when its sent.
                                                Comment
                                                • bostonboss
                                                  SBR MVP
                                                  • 02-04-09
                                                  • 3169

                                                  #25
                                                  you will get your money..im sure it was just an error on their end..they prob don't deal with balances as high as yours on a normal basis.
                                                  Comment
                                                  • SBR Forum
                                                    Administrator
                                                    • 12-02-06
                                                    • 4559

                                                    #26
                                                    Originally posted by petac
                                                    Requested 2nd withdrawal today. Will post back confirmation when its sent.
                                                    Thanks for confirming.
                                                    Comment
                                                    • petac
                                                      SBR Hustler
                                                      • 07-09-13
                                                      • 92

                                                      #27
                                                      withdrawal confirmation was given for today's request.

                                                      Betonboss, you seem to be right, as it looks as Wagerweb is processing my payments as normal
                                                      Comment
                                                      • bostonboss
                                                        SBR MVP
                                                        • 02-04-09
                                                        • 3169

                                                        #28
                                                        I only know a small handful of people there with that high of balance....you will be fine. you should ask them to bring the greyhounds back now..lol they might do it hoping you will lose some of your balance.
                                                        Comment
                                                        • petac
                                                          SBR Hustler
                                                          • 07-09-13
                                                          • 92

                                                          #29
                                                          Betonboss, how long have you been with Wagerweb? I personally have been with them for a year now (or there about) and never had a problem with any withdrawals until yesterday - but sure glad as it looks as everything is back to normal with withdrawals. Still many more p2p to go in order to withdraw the balance, but as long as they process it without an issue as they did today, I am fine.
                                                          Comment
                                                          • bostonboss
                                                            SBR MVP
                                                            • 02-04-09
                                                            • 3169

                                                            #30
                                                            I was an old legends player ...was transferred there like the rest...it in no way compares to legends (legends had some great cash bonuses) but i was paid everytime...will be back there in the spring for their racebook
                                                            Comment
                                                            • petac
                                                              SBR Hustler
                                                              • 07-09-13
                                                              • 92

                                                              #31
                                                              Originally posted by SBR Forum
                                                              Thanks for confirming.

                                                              Sbr forum,
                                                              No problem, as I plan on confirming every withdrawal until the funds are out just as a followup for people.
                                                              Comment
                                                              • looneytunes
                                                                SBR High Roller
                                                                • 12-16-10
                                                                • 216

                                                                #32
                                                                2 down, 23 to go and only 2k in fee's. And this is a happy ending? Only offering p2p in situations like this, is a form of slow paying. Hardly the sign of an up an coming book
                                                                Comment
                                                                • Redondo
                                                                  SBR Sharp
                                                                  • 10-04-13
                                                                  • 427

                                                                  #33
                                                                  looney you're right p2p is slow slowpaying but it's nice be able to pull 4K a week out opposed to 1K at alot of places .
                                                                  Comment
                                                                  • 5mike5
                                                                    SBR Aristocracy
                                                                    • 09-21-11
                                                                    • 51867

                                                                    #34
                                                                    Originally posted by looneytunes
                                                                    2 down, 23 to go and only 2k in fee's. And this is a happy ending? Only offering p2p in situations like this, is a form of slow paying. Hardly the sign of an up an coming book
                                                                    Exactly
                                                                    Comment
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