Marathonbet 780 pounds pending (account temporarily suspended)

**jjgold** · 01-08-14, 09:29 AM

You will be fine

It's a big book with lots of requests

Sbr will help if any issues

**sonitgarg** · 01-09-14, 11:18 AM

thanks jjgold
but they are still ignoring me ... its just no reply ... in the end i have no option but to file a complaint (I hope SBR will help)

**Digo** · 01-09-14, 11:37 AM

I am not so sure that you will be fine bro... A lot of complains about Marathon, i did withdraw all my balance there.

**SBR Forum** · 01-09-14, 04:23 PM

The KYC checks have been running about two weeks in most cases. Your claim has been received.

**willaimhillprblm** · 01-09-14, 04:55 PM

Originally posted by SBR Forum

The KYC checks have been running about two weeks in most cases. Your claim has been received.

I have been emailing matt at matt@sportsbookreview.com regarding my $4100.00 problem with William Hill and have not gotten a response.

Is he on vacation?

Is there anyone else at SBR that I can send my complaint to?

**Zuz?L** · 01-09-14, 07:51 PM

Originally posted by willaimhillprblm

I have been emailing matt at matt@sportsbookreview.com

When?

**willaimhillprblm** · 01-09-14, 08:07 PM

Originally posted by Zuz?L

When?

tuesday and today

he could be on vacation.

**Zuz?L** · 01-09-14, 08:10 PM

Same for me exept today. I think this guy needs more time. It's only two days..

**jjgold** · 01-09-14, 08:52 PM

KYC should not take 2 weeks at any book, this is where they are getting into trouble and many complaints arousing

I am surprised that some books dont care about customers nor do they care about being a top shelf book

**caveira** · 01-09-14, 09:40 PM

They usually did pay in a few minutes, but now...

**willaimhillprblm** · 01-09-14, 09:58 PM

Originally posted by jjgold

KYC should not take 2 weeks at any book, this is where they are getting into trouble and many complaints arousing

I am surprised that some books dont care about customers nor do they care about being a top shelf book

William Hill took 12 days to complete their KYC freezing my $3100.00 in deposits and $1000.00 in winnings, then I had to beg them to be able to make a withdrawal(which they authorized as an ATM withdrawal which is not allowed in my country) which took them two more days, and now they are essentially holding captive my $2000.00 withdrawal by saying that my bank received it when they have no record of it as they will not research where the funds are at

**jjgold** · 01-10-14, 07:28 AM

I think so many scammers now and also these books so big and so many types of bonuses it takes time to sort everything out. I am finding forget bonuses.

**sonitgarg** · 01-10-14, 10:15 AM

alright guys , I got a reply from marathon bet just 4 hours before ...they said that my bank card image was of bad quality and want new and better ... I have sent the scan .... secondly they said that i logged from other country that'y for security they suspended my account and want to confirm that was me ... also done (as i was on holidays).... now waiting countdown starts again.. hope this time they will reply fast

**sonitgarg** · 01-10-14, 10:21 AM

@caveria they still have the fastest withdrawal for ex. on moneybookers was few min..
@jjgold I don't y they took so much to reply on kyc verification or atleast they can send an auto email that kyc verif. take 2 weeks time..

**sonitgarg** · 01-10-14, 12:02 PM

so i got the reply from marathon bet and they re-opened my account ... I will keep update this thread until i get the payment ... I requested some payment .....will request other in some time .... Thanks a lot SBR Forum ...

**jjgold** · 01-10-14, 04:02 PM

SBR always on top of things

**Zuz?L** · 01-10-14, 04:10 PM

Originally posted by jjgold

SBR always on top of things

Can you help me too? More than a month I have no response from them.

**sonitgarg** · 01-14-14, 01:23 PM

thanks a lot SBR Team, I got my money back... without you it will be damn hard thanks a lot all

**jjgold** · 01-14-14, 03:36 PM

Originally posted by Zuz?L

Can you help me too? More than a month I have no response from them.

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