Pinnacle strange problem !!! looool

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  • DiCaprioHD1995
    SBR High Roller
    • 11-03-13
    • 163

    #1
    Pinnacle strange problem !!! looool
    I asked them to deactivate my account for security reasons for some days !!

    they told my they closed my account and I should contact them to re-active it

    I contacted them to re-open it after 3 days but they refused to open my account

    the agents keep saying to me " read to rule 21 o 20 " can not remember !!!

    the strange point that I deposited many times here and withdrew so many times too

    is this technical issue ? they are crazy or what ??

    whatever , If I created new account will they close it and steal my funds or what ?
  • unluckysob
    SBR MVP
    • 05-21-08
    • 1527

    #2
    12 years offshore---I have never had a security problem---how do you fuks do it?
    Comment
    • DiCaprioHD1995
      SBR High Roller
      • 11-03-13
      • 163

      #3
      Originally posted by unluckysob
      12 years offshore---I have never had a security problem---how do you fuks do it?
      My computer was hacked , all my info are in txt files . so the hacker knew all my important info !!

      whatever the fuckin problem , they should do what they say " contact us when you want to re-active it "

      Comment
      • Wulfman14
        SBR Hall of Famer
        • 08-24-10
        • 8869

        #4
        not gonna happen . its a shame because what happened really did happen in my case and perhaps yours but we are considered a future risk for them (even though all my info except my name and birthday has changed since then) . use another book. they cited general rule 20 to me too. case closed.
        Comment
        • allin1
          SBR MVP
          • 11-07-11
          • 4555

          #5
          Originally posted by DiCaprioHD1995
          My computer was hacked , all my info are in txt files . so the hacker knew all my important info !!

          how did you realize that this happened?

          did you have money in your account when you asked them to deactivate it? why didn't you just change the password to it? why deactivate it?
          Comment
          • DiCaprioHD1995
            SBR High Roller
            • 11-03-13
            • 163

            #6
            Originally posted by allin1
            how did you realize that this happened?

            did you have money in your account when you asked them to deactivate it? why didn't you just change the password to it? why deactivate it?
            well Iam not getting advice here about something already happened

            I know Pinny is amazing site but why they do this ?

            About your fuckin amazing qiuestion , I did the same with Bet365 , 5dimes then I reactivated my acount easily with both of them
            Comment
            • allin1
              SBR MVP
              • 11-07-11
              • 4555

              #7
              Originally posted by DiCaprioHD1995
              well Iam not getting advice here about something already happened

              I know Pinny is amazing site but why they do this ?

              About your fuckin amazing qiuestion , I did the same with Bet365 , 5dimes then I reactivated my acount easily with both of them
              I had 3 questions. You did not answer any of them.

              here they are again rephrased in case you did not understand:

              1. how did you realize that a hacker had all your important info?

              2. did you have money in your account when you asked them to deactivate it?

              3. why did you want to deactivate it instead of just changing the password to it?
              Last edited by allin1; 11-16-13, 01:36 AM.
              Comment
              • DiCaprioHD1995
                SBR High Roller
                • 11-03-13
                • 163

                #8
                Originally posted by allin1
                I had 3 questions. You did not answer any of them.

                here they are again rephrased in case you did not understand:

                1. how did you realize that a hacker had all your important info?

                2. did you have money in your account when you asked them to deactivate it?

                3. why did you want to deactivate it instead of just changing the password to it?
                1- few amount of my money were withdrawn from my account at 477sport to strange payment account ( not mine )

                2- I had money when I did yes

                3- I changed the password firstly but after that the new password did not work , so I click " forgot password " and got new password , then changed it , at the end it changed alone by the hacker .. I knew at the end of this case that the network owner is using files to hack all info or all computers that on his line

                4- All of this happened in BET365 , 5DIMES , and after I bought new usb modem and format my computer , I asked them to reactive it and they accepted without any problems

                so why the penetrate would Pinny do this ? beside ther asshole team who say " regarding to the last response from our team , refer to rule 20 "

                Asked them to create new account and verify it with my documents . they said " u r not elegible to have an account with us " !!!
                Comment
                • allin1
                  SBR MVP
                  • 11-07-11
                  • 4555

                  #9
                  Originally posted by DiCaprioHD1995

                  I know Pinny is amazing site but why they do this ?
                  They don't have tolerance for dubious activities and I think that is why they don't want your business.
                  Comment
                  • allin1
                    SBR MVP
                    • 11-07-11
                    • 4555

                    #10
                    Originally posted by DiCaprioHD1995
                    1- few amount of my money were withdrawn from my account at 477sport to strange payment account ( not mine )
                    this is very interesting. How can someone withdraw money from someone else? By which method? I did not know this is possible unless he has the same name as you.
                    Comment
                    • DiCaprioHD1995
                      SBR High Roller
                      • 11-03-13
                      • 163

                      #11
                      Originally posted by allin1
                      They don't have tolerance for dubious activities and I think that is why they don't want your business.
                      playing with them since 2011 and you tell me " dubious business " hhhhhhhhhhhhh

                      if they really do , the agent would not tell me

                      " Dear Sir , We have deactivated the account , contact us when you want to resume playing with us , Regards "

                      whatever , If I created new account will I be in danger ? I will use the same payment method " same Neteller ID "
                      Comment
                      • DiCaprioHD1995
                        SBR High Roller
                        • 11-03-13
                        • 163

                        #12
                        Originally posted by allin1
                        this is very interesting. How can someone withdraw money from someone else? By which method? I did not know this is possible unless he has the same name as you.
                        the fuckin man logged into my account , he is from my country " the owner of my network " ... you do not understand anything but keep showing u r a master
                        Comment
                        • DiCaprioHD1995
                          SBR High Roller
                          • 11-03-13
                          • 163

                          #13
                          Originally posted by Wulfman14
                          not gonna happen . its a shame because what happened really did happen in my case and perhaps yours but we are considered a future risk for them (even though all my info except my name and birthday has changed since then) . use another book. they cited general rule 20 to me too. case closed.
                          Seems I will man

                          The option +1,5 sets handicap in Tennis for both players offered here only

                          all other sites that offer the same bet type , does not accept my Arabic Documents , they keep saying we need English copy of your documents !!!
                          Comment
                          • allin1
                            SBR MVP
                            • 11-07-11
                            • 4555

                            #14
                            Originally posted by DiCaprioHD1995
                            4- All of this happened in BET365 , 5DIMES , and after I bought new usb modem and format my computer , I asked them to reactive it and they accepted without any problems

                            so why the penetrate would Pinny do this ? beside ther asshole team who say " regarding to the last response from our team , refer to rule 20 "

                            Asked them to create new account and verify it with my documents . they said " u r not elegible to have an account with us " !!!
                            It's irrelevant what bet365 and 5dimes did. They are recreational bookies, a totally different kind of bookmaker. They offer support via online chat or telephone. Pinnacle don't because they are a different type of operation and rely mostly on big players with 5,6 or 7 digits. That's why they don't waste time with accounts with 3 digits that have related incidents of hacking, stolen identity and stuff like that. Hackers rarely bother to hack sports book accounts because you can't withdraw the money without being caught, and that is IF you can withdraw. So anytime someone reports such an incident it raises a flag or at least the issue that it might happen again, so maybe they just prefer not to expose themselves to such incidents.
                            Comment
                            • allin1
                              SBR MVP
                              • 11-07-11
                              • 4555

                              #15
                              Originally posted by DiCaprioHD1995
                              the fuckin man logged into my account , he is from my country " the owner of my network " ... you do not understand anything but keep showing u r a master
                              dude what the heck are you talking about? I am showing I am a master? damn... I am just asking relevant questions to the case. What are you on about?

                              As I said, these hacking incidents are considered very dubious in the sportsbook industry. Hackers don't hack sportsbook accounts because it's almost impossible to withdraw the money without being caught. Most of the times when this happens it is flagged as a potential fraud attempt by the owner of the account who is trying to convince people that his account has been compromised just so he could fool sportsbooks to give him back stolen or lost money.

                              Do you understand now that this is a serious issue? I am not trying to be a wise guy, I am just trying to open your eyes in case you are not seeing the big picture.
                              Comment
                              • DiCaprioHD1995
                                SBR High Roller
                                • 11-03-13
                                • 163

                                #16
                                Originally posted by allin1
                                It's irrelevant what bet365 and 5dimes did. They are recreational bookies, a totally different kind of bookmaker. They offer support via online chat or telephone. Pinnacle don't because they are a different type of operation and rely mostly on big players with 5,6 or 7 digits. That's why they don't waste time with accounts with 3 digits that have related incidents of hacking, stolen identity and stuff like that. Hackers rarely bother to hack sports book accounts because you can't withdraw the money without being caught, and that is IF you can withdraw. So anytime someone reports such an incident it raises a flag or at least the issue that it might happen again, so maybe they just prefer not to expose themselves to such incidents.
                                the best words you have ever said since you took part in this thread

                                It is all that I felt dangerous so I asked to close it for short time , they may accept or ignore but they said

                                " Dear Sir , We have deactivated the account , contact us when you want to resume playing with us , Regards "

                                if they do not want to do this , they simply could refuse but not lie
                                Last edited by DiCaprioHD1995; 11-16-13, 02:05 AM.
                                Comment
                                • DiCaprioHD1995
                                  SBR High Roller
                                  • 11-03-13
                                  • 163

                                  #17
                                  Originally posted by allin1
                                  dude what the heck are you talking about? I am showing I am a master? damn... I am just asking relevant questions to the case. What are you on about?

                                  As I said, these hacking incidents are considered very dubious in the sportsbook industry. Hackers don't hack sportsbook accounts because it's almost impossible to withdraw the money without being caught. Most of the times when this happens it is flagged as a potential fraud attempt by the owner of the account who is trying to convince people that his account has been compromised just so he could fool sportsbooks to give him back stolen or lost money.

                                  Do you understand now that this is a serious issue? I am not trying to be a wise guy, I am just trying to open your eyes in case you are not seeing the big picture.
                                  this could be right if I asked them for any money

                                  but I did not !

                                  I did not complain here for my money because my account had only 11$

                                  fuckkk the $11 , Iam complaining because they do not want my business although they said

                                  " Dear Sir , We have deactivated the account , contact us when you want to resume playing with us , Regards "
                                  Comment
                                  • allin1
                                    SBR MVP
                                    • 11-07-11
                                    • 4555

                                    #18
                                    Sportsbooks usually allow a withdrawal from an account to some bank/netteller/skrill account, only if there has already been a deposit made from that account. So basically a hacker can only withdraw money to your account (bank, neteller, skrill). Even if he does that he would have then to take it out somewhere meaning that it will be easy to catch him because they will just follow the money and see where it goes. That's why hackers don't hack into sports betting accounts, and I believe that's why pinnacle consider such hacking accusations as being dubious.
                                    Comment
                                    • DiCaprioHD1995
                                      SBR High Roller
                                      • 11-03-13
                                      • 163

                                      #19
                                      Originally posted by allin1
                                      Sportsbooks usually allow a withdrawal from an account to some bank/netteller/skrill account, only if there has already been a deposit made from that account. So basically a hacker can only withdraw money to your account (bank, neteller, skrill). Even if he does that he would have then to take it out somewhere meaning that it will be easy to catch him because they will just follow the money and see where it goes. That's why hackers don't hack into sports betting accounts, and I believe that's why pinnacle consider such hacking accusations as being dubious.
                                      no money had been hacked from Pinny account

                                      the money got stolen from 477sport " site old design and not using , I use Perfecct Monney not Neteller on it "

                                      all what Iam trying to say that Pinny account of mine did not got stolen or hacked but I wanted to keep it in safe !!!
                                      Comment
                                      • allin1
                                        SBR MVP
                                        • 11-07-11
                                        • 4555

                                        #20
                                        Originally posted by DiCaprioHD1995
                                        no money had been hacked from Pinny account

                                        the money got stolen from 477sport " site old design and not using , I use Perfecct Monney not Neteller on it "

                                        all what Iam trying to say that Pinny account of mine did not got stolen or hacked but I wanted to keep it in safe !!!
                                        yes, I understood that from the beginning but the incident with 477sport and the fact that you wanted to deactivate your account might have raised the flags at pinny.
                                        Comment
                                        • DiCaprioHD1995
                                          SBR High Roller
                                          • 11-03-13
                                          • 163

                                          #21
                                          Originally posted by allin1
                                          yes, I understood that from the beginning but the incident with 477sport and the fact that you wanted to deactivate your account might have raised the flags at pinny.
                                          Thanks man , I knew I wasted ur time

                                          But If I created new account now , and used the same payment account , Will I lose my funds in the new account beside getting it closed ?

                                          Iam worried ! Or I should try depositing $10 only in the new account and wait ?
                                          Comment
                                          • allin1
                                            SBR MVP
                                            • 11-07-11
                                            • 4555

                                            #22
                                            Originally posted by DiCaprioHD1995
                                            Thanks man , I knew I wasted ur time

                                            But If I created new account now , and used the same payment account , Will I lose my funds in the new account beside getting it closed ?

                                            Iam worried ! Or I should try depositing $10 only in the new account and wait ?
                                            You did not waste my time. It is my choice to read and post in the forum

                                            So you are saying you want to open another account even though they told you that you are not welcomed there any more? I don't think it is a good idea, you should try and talk to them first. But regarding the money I believe you won't lose your funds at pinny, they will refund you anything you had with them.
                                            Comment
                                            • jjgold
                                              SBR Aristocracy
                                              • 07-20-05
                                              • 388189

                                              #23
                                              decaprio are you pulling a stunt here??
                                              Comment
                                              • DiCaprioHD1995
                                                SBR High Roller
                                                • 11-03-13
                                                • 163

                                                #24
                                                Originally posted by jjgold
                                                decaprio are you pulling a stunt here??
                                                They call u the coach here , but from ur words : seems like u r a kid or man with kids thinking
                                                Comment
                                                • DiCaprioHD1995
                                                  SBR High Roller
                                                  • 11-03-13
                                                  • 163

                                                  #25
                                                  Originally posted by allin1
                                                  You did not waste my time. It is my choice to read and post in the forum

                                                  So you are saying you want to open another account even though they told you that you are not welcomed there any more? I don't think it is a good idea, you should try and talk to them first. But regarding the money I believe you won't lose your funds at pinny, they will refund you anything you had with them.
                                                  Note : My account is not verified by documents , Thinking to join and verify my account with documents firstly before depositng

                                                  It is worried to deposit using the same payment method " same Neteller account "

                                                  but I will try to change letters from my name , something like " Mido Donatillo ==> Medo Donateelo "

                                                  maybe they do not take notice , but still the payment method is the problem
                                                  Comment
                                                  • allin1
                                                    SBR MVP
                                                    • 11-07-11
                                                    • 4555

                                                    #26
                                                    Originally posted by DiCaprioHD1995
                                                    Note : My account is not verified by documents , Thinking to join and verify my account with documents firstly before depositng

                                                    It is worried to deposit using the same payment method " same Neteller account "

                                                    but I will try to change letters from my name , something like " Mido Donatillo ==> Medo Donateelo "

                                                    maybe they do not take notice , but still the payment method is the problem
                                                    Sorry if you will be offended but you sound like a fraudster. No serious player would change his name just so he would not get noticed.

                                                    The moment you do that you will be flagged as a potential fraudster... but I think you have already been flagged as one... if not by all the books, at least by pinnacle.

                                                    If your account was not even verified then I am not surprised they closed it and told you you are not welcome there.

                                                    if you are a serious player then verify your identity with any book before depositing (this means no false data like your Mido Donatillo ==> Medo Donateelo )
                                                    Last edited by allin1; 11-16-13, 05:10 PM.
                                                    Comment
                                                    • onemoregoal
                                                      SBR Hall of Famer
                                                      • 02-04-13
                                                      • 8149

                                                      #27
                                                      They told you to fukk off. I suggest you fukk off.
                                                      1 "Is this a technical issue?" - No
                                                      2-"They are crazy or what?" - No
                                                      3- "If I open a new account will they close it? Will they steal from me?" yes/no.
                                                      Comment
                                                      • allin1
                                                        SBR MVP
                                                        • 11-07-11
                                                        • 4555

                                                        #28
                                                        Originally posted by onemoregoal
                                                        They told you to fukk off. I suggest you fukk off.
                                                        1 "Is this a technical issue?" - No
                                                        2-"They are crazy or what?" - No
                                                        3- "If I open a new account will they close it? Will they steal from me?" yes/no.
                                                        spot on

                                                        case closed
                                                        Comment
                                                        • DiCaprioHD1995
                                                          SBR High Roller
                                                          • 11-03-13
                                                          • 163

                                                          #29
                                                          Originally posted by onemoregoal
                                                          They told you to fukk off. I suggest you fukk off.
                                                          1 "Is this a technical issue?" - No
                                                          2-"They are crazy or what?" - No
                                                          3- "If I open a new account will they close it? Will they steal from me?" yes/no.
                                                          relax do not feel that nervous
                                                          Comment
                                                          • DiCaprioHD1995
                                                            SBR High Roller
                                                            • 11-03-13
                                                            • 163

                                                            #30
                                                            Originally posted by allin1
                                                            Sorry if you will be offended but you sound like a fraudster. No serious player would change his name just so he would not get noticed.

                                                            The moment you do that you will be flagged as a potential fraudster... but I think you have already been flagged as one... if not by all the books, at least by pinnacle.

                                                            If your account was not even verified then I am not surprised they closed it and told you you are not welcome there.

                                                            if you are a serious player then verify your identity with any book before depositing (this means no false data like your Mido Donatillo ==> Medo Donateelo )
                                                            Man , they never asked me for ID and I use my Neteller Verified Acc , that is why Iam not verified there by Documents

                                                            I will join without fraud and contact them honestly I hope they accept me to join here

                                                            Thanks for ur time and help
                                                            Comment
                                                            • allin1
                                                              SBR MVP
                                                              • 11-07-11
                                                              • 4555

                                                              #31
                                                              Originally posted by DiCaprioHD1995
                                                              Man , they never asked me for ID and I use my Neteller Verified Acc , that is why Iam not verified there by Documents

                                                              I will join without fraud and contact them honestly I hope they accept me to join here

                                                              Thanks for ur time and help
                                                              Well, if your intentions were honest, then I hope you will be able to convince them of that. But you will have more chances of being welcomed there if you'll have 5 or 6 digits to deposit. Play at other bookies, get sharp, get rich, and pinny will eventually welcome your action. Pinny is a great book, but it's not the end of the world if you can't play there. Use matchbook, betfair, betdaq, sbobet, you can even try 5dimes
                                                              Comment
                                                              • DiCaprioHD1995
                                                                SBR High Roller
                                                                • 11-03-13
                                                                • 163

                                                                #32
                                                                Originally posted by allin1
                                                                Well, if your intentions were honest, then I hope you will be able to convince them of that. But you will have more chances of being welcomed there if you'll have 5 or 6 digits to deposit. Play at other bookies, get sharp, get rich, and pinny will eventually welcome your action. Pinny is a great book, but it's not the end of the world if you can't play there. Use matchbook, betfair, betdaq, sbobet, you can even try 5dimes
                                                                the problem that they offer +1,5 sets handicap on tennis events

                                                                from this market I turned my $46 to $548 !!

                                                                I only bet on this market on Tennis beside handicap on soccer !!

                                                                Pinny is the only +A place which offer it . William hill and Ladbrokes offer it too but with very smaller odds : but whatever the odds , the both places did not accept my Arabic ID documents .

                                                                My choices are limited because only BET365 accepted Arabic documents , all other sites need English documents !
                                                                Comment
                                                                • allin1
                                                                  SBR MVP
                                                                  • 11-07-11
                                                                  • 4555

                                                                  #33
                                                                  you can use http://uk.wettportal.com/ or oddsportal.com to see what other bookmakers offer the bets you want. (like your example with the +1.5 sets handicap on tennis)

                                                                  I think a notary can make a legalized translation of your id documents and some bookmakers might accept that for id verification.
                                                                  Comment
                                                                  • allin1
                                                                    SBR MVP
                                                                    • 11-07-11
                                                                    • 4555

                                                                    #34
                                                                    I just looked on oddsportal.com at some tennis matches to see what bookmakers ofer the sets handicap markets

                                                                    sbobet, interwetten, marathon, nordicbet, boylesports, jetbull, 12bet, victor chandler, dafabet, paddypower

                                                                    I am sure that on more popular matches other bookmakers will have such lines too. Use oddsportal.com It can be quite useful
                                                                    Comment
                                                                    • DiCaprioHD1995
                                                                      SBR High Roller
                                                                      • 11-03-13
                                                                      • 163

                                                                      #35
                                                                      Originally posted by allin1
                                                                      I just looked on oddsportal.com at some tennis matches to see what bookmakers ofer the sets handicap markets

                                                                      sbobet, interwetten, marathon, nordicbet, boylesports, jetbull, 12bet, victor chandler, dafabet, paddypower

                                                                      I am sure that on more popular matches other bookmakers will have such lines too. Use oddsportal.com It can be quite useful
                                                                      I use oddsportal since 2012 .

                                                                      +1,5 sets handicap offered in pinnacle for the favorite and the dog

                                                                      example : Roger Federer x Novac Djokovic

                                                                      you will find in Pinnacle , Federer +1,5 sets and Djokovic +1,5 sets

                                                                      but all the sites you mentioned are offering +1,5 sets for the dog only !

                                                                      I found Ladbrokes , williamhill , paddy power offer " A player to win at least 1 sets " which is the same " +1,5 sets handicap "

                                                                      but no one of them accepted my Arabic ones , I will try to get passport soon to be able to play at all sites in the world without issues !
                                                                      Comment
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