Heritage - change password

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  • bobbywaves
    SBR Posting Legend
    • 05-06-08
    • 13280

    #1
    Heritage - change password
    On Heritage website, I don't see where you can change your password? It has to be done over the phone or live chat?
  • bobbywaves
    SBR Posting Legend
    • 05-06-08
    • 13280

    #2
    Really need help here & Heritage customer service is closed. Somebody has hacked into my account doing internal ID transfers into poker & casino, draining my account! Is there anyway I can change my password on their website like you can with Bookmaker/DSI websites?
    Comment
    • bobbywaves
      SBR Posting Legend
      • 05-06-08
      • 13280

      #3
      The missing $1,500 from my account mysteriously reappeared in the form of a casino credit, when I never played casino. Will have to wait until 10am eastern to contact CS, to find out why there's unauthorized poker $ casino activity on my account.
      Comment
      • MoneyIsWater
        SBR MVP
        • 11-04-13
        • 1341

        #4
        Yes, under my account. Actually, I just checked and it's not there?

        Just change your password right away.
        Comment
        • relaaxx
          SBR MVP
          • 06-15-06
          • 3281

          #5
          Comment
          • bobbywaves
            SBR Posting Legend
            • 05-06-08
            • 13280

            #6
            The investigation revealed that some jackass from SBR hacked into my Heritage account, my $1,500 was returned. The perpetrator had his Heritage account closed & balance confiscated, was it worth it chump?
            Comment
            • MoneyIsWater
              SBR MVP
              • 11-04-13
              • 1341

              #7
              So wait, you got the $1,500 credited from a casino, and then gave you another $1,500? So you actually got funds out of this?
              Comment
              • MoneyIsWater
                SBR MVP
                • 11-04-13
                • 1341

                #8
                Also, how did they know it was someone from SBR, that is totally shocker? And how can someone get your account and password?
                Comment
                • sweep
                  SBR Posting Legend
                  • 10-09-10
                  • 16753

                  #9
                  Comment
                  • bobbywaves
                    SBR Posting Legend
                    • 05-06-08
                    • 13280

                    #10
                    Originally posted by MoneyIsWater
                    So wait, you got the $1,500 credited from a casino, and then gave you another $1,500? So you actually got funds out of this?
                    Heritage reversed the $1,500 casino winnings, but returned the $1,500 perp had transferred out of my account. So it's a wash, I didn't win or lose from this ordeal. I posted a screenshot in some thread. I had account # blacked out, but it was still able to be seen for some reason when I uploaded. From there, the perp must have spent many countless hours guessing my password. Luckily I check my account activity often. Now his account is banned & funds confiscated. Bunch of losers on this site, either stiffing on pt loans or hacking into accounts.
                    Comment
                    • MoneyIsWater
                      SBR MVP
                      • 11-04-13
                      • 1341

                      #11
                      That's crazy. Applause to Heritage coming through again though. They are top notch.
                      Comment
                      • MoneyIsWater
                        SBR MVP
                        • 11-04-13
                        • 1341

                        #12
                        You should have said someone transferred the funds out of my account without your autho. And kept the $1,500 Bonus!
                        Comment
                        • sweep
                          SBR Posting Legend
                          • 10-09-10
                          • 16753

                          #13
                          Originally posted by bobbywaves
                          Heritage reversed the $1,500 casino winnings, but returned the $1,500 perp had transferred out of my account. So it's a wash, I didn't win or lose from this ordeal. I posted a screenshot in some thread. I had account # blacked out, but it was still able to be seen for some reason when I uploaded. From there, the perp must have spent many countless hours guessing my password. Luckily I check my account activity often. Now his account is banned & funds confiscated. Bunch of losers on this site, either stiffing on pt loans or hacking into accounts.
                          who was the perp and how much loot did he get confiscated?
                          Comment
                          • bobbywaves
                            SBR Posting Legend
                            • 05-06-08
                            • 13280

                            #14
                            Originally posted by MoneyIsWater
                            You should have said someone transferred the funds out of my account without your autho. And kept the $1,500 Bonus!
                            Honesty is best policy. I don't need to get over on Heritage, as they have treated me well.
                            Comment
                            • relaaxx
                              SBR MVP
                              • 06-15-06
                              • 3281

                              #15
                              glad it worked out. your account straight and guilty party punished.
                              Comment
                              • chachi
                                SBR MVP
                                • 02-16-07
                                • 4571

                                #16
                                Unfortunately it's not necessarily an SBR forumite

                                Google likes to index just about any thread/post on here relatively quickly so anyone could've seen it in theory ...
                                Comment
                                • bobbywaves
                                  SBR Posting Legend
                                  • 05-06-08
                                  • 13280

                                  #17
                                  Originally posted by sweep
                                  who was the perp and how much loot did he get confiscated?
                                  I didn't know the perp & I'm not going to release his name, losing his balance & a top out is penalty enough. I was only told he had a balance which would be confiscated, wasn't told how much. Hopefully a substantial balance.
                                  Comment
                                  • bobbywaves
                                    SBR Posting Legend
                                    • 05-06-08
                                    • 13280

                                    #18
                                    Originally posted by chachi
                                    Unfortunately it's not necessarily an SBR forumite

                                    Google likes to index just about any thread/post on here relatively quickly so anyone could've seen it in theory ...
                                    Good point, that's a possibility.
                                    Comment
                                    • MoneyIsWater
                                      SBR MVP
                                      • 11-04-13
                                      • 1341

                                      #19
                                      Originally posted by bobbywaves
                                      Honesty is best policy. I don't need to get over on Heritage, as they have treated me well.

                                      I agree. I was just messing around, trying to lighten the situation. Glad everything got resolved.
                                      Comment
                                      • bostonboss
                                        SBR MVP
                                        • 02-04-09
                                        • 3169

                                        #20
                                        well just wait for a post that says heritage stole a balance and the perp will be known lol
                                        Comment
                                        • dbnmln
                                          SBR Wise Guy
                                          • 10-30-07
                                          • 804

                                          #21
                                          Heritage for sure is top notch!
                                          Comment
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