Dsi live casino problem

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  • IamAmonkey
    SBR Sharp
    • 11-10-07
    • 334

    #1
    Dsi live casino problem
    just got my ass handed to me on the live casino... playing BJ.. win 2 out of three hands.. and next thing I know my balance drops to zero after it pays me for the win. I ask for the pitboss who tells me that there is no record of my play.. I was playing for over 2 hours and know exactly where my money was... super rigged. i have deposited and cashed large amounts from DSI.. first time I have had a major issue.
    anyone ever have the same problem?
  • captrobey
    BARRELED IN @ SBR!
    • 09-02-10
    • 34355

    #2
    How much did you lose? That is crazy do they have a history tab you can look at ? I see a few complaints lately on them here .
    Comment
    • pologq
      SBR Posting Legend
      • 10-07-12
      • 19899

      #3
      thats pretty scary that they did...if you look at your hand history does it show?
      Comment
      • littlejon3
        SBR Rookie
        • 09-15-13
        • 9

        #4
        I have had an issue where the Live Casino screen shows balance $0, but BetDSI balance was correct. It took them about 12 hours to resolve as every time I tried to go back into Live Casino, it just showed balance $0 and wouldn't allow any play. They corrected with a credit for the amount of my last BJ hand win.
        Comment
        • jjgold
          SBR Aristocracy
          • 07-20-05
          • 388189

          #5
          They will not screw you

          Call support and report back
          Comment
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