So my account won't login so I thought I would tell them about this problem. They come back to me telling me their IT department checked that packets are dropping and that is why it won't login from my computer. Okay I did an IT degree so I worked around it and used my phone as well as someone else's internet and I told them this after they gave me that first response about it being my internet and look what the boneheads said back to me.Dear Client;
We regret however as advised in our previous email we can only suggest you contact your ISP to see if they can determine where these interruptions in your reaching our site occur.
We regret for this inconvenience and appreciate your cooperation.
Kind regards,
Customer Service Department
Pinnacle Sports
In order to prove these boneheads wrong I made a fake account on there and bang no problem logging in from my phone or computer and I went onto to tell them that it might a problem directly related to my account not my internet and I am currently awaiting a reply. I think are a bit perplexed by this problem. Never met such pathetic IT support or customer service... Ill keep yous posted.
We regret however as advised in our previous email we can only suggest you contact your ISP to see if they can determine where these interruptions in your reaching our site occur.
We regret for this inconvenience and appreciate your cooperation.
Kind regards,
Customer Service Department
Pinnacle Sports
In order to prove these boneheads wrong I made a fake account on there and bang no problem logging in from my phone or computer and I went onto to tell them that it might a problem directly related to my account not my internet and I am currently awaiting a reply. I think are a bit perplexed by this problem. Never met such pathetic IT support or customer service... Ill keep yous posted.
