Pinnaclesports strange rule?

[Dykonia]

I was happy that I won I watched the match and I supported. But don't win.
Only in pinnacle is that strange rule. I explain below.

hallo. Pinnaclesports wrong settled my bet, I bet Nachbar over 15.5 pkt and he get 16pkt. Can you correct please? Thank you

Dear Sir,

The grading is correct, Bostjan Nachbar DID NOT START THE GAME.
In a proposition concerning an individual's total points, rebounds, assists, blocked shots, or any other similar statistic (or combination of these statistics), the specific player must start the game for action.

Kind regards,

Customer Service Department
Pinnacle Sports

[pjesnik24]

that is actually a common rule everywhere

[tto827]

Was it graded as a loss or cancelled?

[Dykonia]

Was it graded as a loss or cancelled?

As canceled. The player played in this match but not from first minute. He got 16pkt. I bet over 15,5 in pinnacle. Pinnacle cancel my bet because he don't was in first starting squad. I was just bad luck because I thought that bet will be win. Ok, next time I must check that player start in first squad. Greeting