Help - Payout problem with 5Dimes

[Netprofit]

Just got this email confirmation from them that they will process payment to my Neteller 1-Pay account today. Hopefully it all works out. Will update.

Dear Customer,

We should be able to process a payout for you via Neteller 1-Pay today. Please confirm the amount you wish to pay out with your account number and password as soon as possible.

Best Regards,

Lewis
Customer Service Manager
5Dimes Sportsbook & Casino
1-800-305-3517

[losturmarbles]

netprofit, is english your first language?

your grammar is better than most. kudos if it is.

[Netprofit]

netprofit, is english your first language?

your grammar is better than most. kudos if it is.

English is my second language, Chinese my first!

So far they have not deduct the amount from my account balance yet.

[Netprofit]

Unfortunatley I am still waiting though they confirmed I should receive last Friday. Below is a copy of my email to them. Money is deducted from my account since Saturday.


Dear Sir,

Despite all the email correspondences last week and your assurance that payout will be processed to my Neteller 1-Pay account last Friday, I noted that the amount is not received in my Neteller 1-Pay account until now.

I will appreciate very much if you could check and advise.

Thank you and best regards.




--------------------------------------------------------------------------------
From: Info <info@5dimes.com>
To:
Sent: Saturday, 13 December 2008 3:48:52
Subject: Re: Neteller Payout (Account number **********)

Greetings

Thank you so much for your patience, the accounting department just informed us that seems to be a problem with the connection between our system and the Neteller 1-Pay system, they're working on it right now, don't be worried you will receive your money really soon.
Please let us know if there is anything else we can assist you with.

Sincerely,

Mike
5Dimes Casino & Sportsbook
Customer Service
1-...

[Netprofit]

Update:

I got the money in my Neteller 1-Pay account yesterday.

Even though it has taken 2 weeks to sort this out, it is a relief finally. I have to conclude that 5Dimes is OK and will continue to use them.

I have to say also that they seemed serious in solving the problem of Neteller / Neteller 1-Pay whether it is a technical problem or otherwise. I also got email communication from Neteller 2 days ago so I knew they were working on the problem.

Finally thank you all and especially SBR CrazyLou and Bill Dozer!

Netprofit

[THEGREAT30]

It must to have been mostly your fault if you conclude that they are still worthy of your business.

[Netprofit]

It must to have been mostly your fault if you conclude that they are still worthy of your business.

Why would you say that?

What alternative books will you recommend to help me?