I've request a payout from BetOnline.
Initial request sent last Thursday, declined, because I had to send ID and stuff. Fair enough. Most books tell you they are going to do this and fully expected that.
Second request, Approved, last Friday. Payout method is Skrill and it states 36 hours.
Since then I have heard nothing from them and when I get on to live chat I am told that it is the problem of their third party processors.
I really dont think this is good enough performance from a supposedly decent bookmaker.
I've sent a complaint through SBR and also sent a message to Dave Mason on twitter (He can sent out the spam e-mails but he cant respond to a customer who is waiting on their money from the shoddy book).
What else can I do?
Obviously I am finished with this book unless they do something to get me my money quite quickly from here on in.
Initial request sent last Thursday, declined, because I had to send ID and stuff. Fair enough. Most books tell you they are going to do this and fully expected that.
Second request, Approved, last Friday. Payout method is Skrill and it states 36 hours.
Since then I have heard nothing from them and when I get on to live chat I am told that it is the problem of their third party processors.
I really dont think this is good enough performance from a supposedly decent bookmaker.
I've sent a complaint through SBR and also sent a message to Dave Mason on twitter (He can sent out the spam e-mails but he cant respond to a customer who is waiting on their money from the shoddy book).
What else can I do?
Obviously I am finished with this book unless they do something to get me my money quite quickly from here on in.