Sportsbook complaint timeframe. - Sportsbook Review Forum

Ardmorite

SBR High Roller

Join Date: 11-13-14

Posts: 115
#1

Sportsbook complaint timeframe.

05-26-16, 10:00 AM

Edit by SBR: Hi Ardmorite, our records show you received a response the same day at 4:43PM ET from mail@sportsbookreview.com. Maybe it went to spam?

How long is the typical wait time after filing a complaint? Filed one Monday and haven't heard anything yet. Just curious about how long it usually takes before I should here from sbr?
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SBR Forum

Administrator

Join Date: 12-02-06

Posts: 4558
#2

05-26-16, 10:15 AM

Hi Ardmorite, our records show you received a response the same day at 4:43PM ET from mail@sportsbookreview.com. Maybe it went to spam?
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Ardmorite

SBR High Roller

Join Date: 11-13-14

Posts: 115
#3

05-26-16, 11:08 AM

I did get your email confirming that you got my complaint and that you would look into it for me. The email didn't say anything about a resolution to the problem or what bovada said.
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SBR Forum

Administrator

Join Date: 12-02-06

Posts: 4558
#4

05-26-16, 12:15 PM

Originally posted by Ardmorite

I did get your email confirming that you got my complaint and that you would look into it for me. The email didn't say anything about a resolution to the problem or what bovada said.

Okay, that's what we thought you meant but just wanted to check you indeed received our communication.
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