Have you ever been overpaid by a book and what did you do about it?

mr. leisure · 07-21-12, 01:49 PM

Around 7 or 8 years ago i made a withdraw from bet365 of around $800, I received the money thru neteller but they never debited my account balance . I called customer service and they gave me a $100 freeplay

jjgold · 07-21-12, 01:52 PM

never but I would keep it

I do not give a fuk if it was 10,000 or $5

BigDeem5 · 07-21-12, 02:02 PM

Well said JJ

paranoyd androyd · 07-21-12, 02:03 PM

Originally posted by PickWinnerAllDay

Very curious to see the responses on this.

how much were you overpaid?

BigSpoon · 07-21-12, 02:08 PM

Got paid a $1500 wd twice and told the book about it. They just said thanks for my honesty and debited the extra $1500 from my existing account balance. They went rogue and shut up shop about 6 months later.

The Kraken · 07-21-12, 02:09 PM

I would keep it. I'm an advantage gambler, it's just one more angle to be +ev. They're doing the same.

davidchong · 07-21-12, 02:10 PM

i request a 1,300 witjdrawl last year from a book by moneybookers but never deducted from account, up to date the book didnt claim back. business as usual...

The Kraken · 07-21-12, 02:12 PM

David delete your post fool.

SBRJOHN probably already has Mike on the phone ratting you out for a 20% cut

PickWinnerAllDay · 07-21-12, 02:14 PM

Originally posted by paranoyd androyd

how much were you overpaid?

It's happened to be a few different times actually.

I feel incompetent customer service is part of the process. Books spend very little time training these people so they must account for mistakes.

PickWinnerAllDay · 07-21-12, 02:16 PM

To be entirely honest, it is hard to show any sympathy for the overpaying books. If I've never played the casino at the books in question, I'd probably be sympathetic... but that isn't the case. I have played casino and have lost money because their games ARE stacked in the house's favor more than they should be.

So no sympathy here. They should train their customer service better so that it doesn't happen. I know I've had to run back and forth to the grocery store because the people can't give me correct names to send to even when I ask them to double check the name.

shari91 · 07-21-12, 02:20 PM

Never overpaid on withdrawals but credited twice on bets I shouldn't have been. First time I didn't say anything (posted about it here 2yrs ago because it made me feel sick) and the 2nd I told them. Both times they never corrected it.

I also recently had money from bonus earnings taken away - as I should've as it had a 90 day rollover time limit but I thought it was 3mths, not 90 days exactly. But after contacting the book they credited me the amount in Pounds which we all know is much more than any of our dollars are worth. Advised them of that and they said no, their policy was to credit in their home currency. Doubled that amount instantly purely due to exchange rate.

xraygord · 07-21-12, 02:21 PM

Not yet, but I was returning my empties at the beer store next to my apartment and to grab a couple cold ones. I was supposed to get $3.10 for the empties but got $3.70! WOOHOO!

davidchong · 07-21-12, 02:23 PM

Originally posted by The Kraken

David delete your post fool.
SBRJOHN probably already has Mike on the phone ratting you out for a 20% cut

they have to find the book first...

The Kraken · 07-21-12, 02:28 PM

David good point

For some reason I read it as Bookmaker instead of Moneybookers

I just tried to call SBR JOHN and got a busy signal though. Bet he's calling all the sponsors

rm18 · 07-21-12, 02:29 PM

yes kept money

davidchong · 07-21-12, 02:37 PM

Originally posted by The Kraken

David good point

For some reason I read it as Bookmaker instead of Moneybookers

I just tried to call SBR JOHN and got a busy signal though. Bet he's calling all the sponsors

He can do it, but the book is not in the listed sponsors

The Kraken · 07-21-12, 02:49 PM

Store prices due to increase by 20% soon, -1000

BrentCrude · 07-21-12, 03:55 PM

You know what they say,in gambling there are times you were underpaid and didn't realize it so when you get overpaid,just chalk it up to the gambling gods letting you get even.

bigblue74 · 07-21-12, 03:56 PM

Took the $$ and ran

PickWinnerAllDay · 07-21-12, 04:01 PM

Originally posted by BrentCrude

You know what they say,in gambling there are times you were underpaid and didn't realize it so when you get overpaid,just chalk it up to the gambling gods letting you get even.

Kind of how I justify it as well. A book overpaid me by several thousand once and I have waited, and waited, and waited, and waited for that book to ever realize it but never anything. I'll just assume the gods want me to get that several thousand back from some of the awful beats I've suffered in my life.