My bank is ****ing stupid as hell. I have seen them pull shit before but this takes it all.
I had 9 charges come in on my debit card and easily had the money to cover it. Because they are a small bank and their system is archaic the debits will be listed as pending and then will disappear for a couple days and then reappear again. Because of the banking holiday on monday they decided that once they came in their would create a 'memo' of the charged so that when it disappeared for a couple days the money would not be available again. The problem? When the money did come in finally they never removed the memo so charged me twice for each item. I kid you not.
Sounds easy to fix right? **** no. The double charges put my account in the negative since it is my bill checking account. they then went in and put 9 NSF $32 fees before the first charges which made the second charges also NSF and another 9 fees. Now I have 18 $32 NSF fees and a double charge on 9 different debits. My account should be in the positive by a little over $50 but is now nearly $800 in the negative.
Easy error. Easy to read. Easy to fix right? **** no. I have to go in and fill out paperwork because the bank's corporate headquarters took away the ability for a full branch manager to remove the bogus fees. The corporate offices go straight to voicemail and never call back. Now I have to wait maybe a week or 2 so they say to possible(yes you heard me possibly) get my money back.
Did they bank try and scam me? **** yes. It gets even better. Even though they double charged me they said the companies involved should pay them back the fees. I am like WTF are you talking about you double charged me not them and I will not be your victim here. Now I have to go in and flip out on them for this shit. I have seen alot of stunts before but this has got to be the doozy of them all.
I had 9 charges come in on my debit card and easily had the money to cover it. Because they are a small bank and their system is archaic the debits will be listed as pending and then will disappear for a couple days and then reappear again. Because of the banking holiday on monday they decided that once they came in their would create a 'memo' of the charged so that when it disappeared for a couple days the money would not be available again. The problem? When the money did come in finally they never removed the memo so charged me twice for each item. I kid you not.
Sounds easy to fix right? **** no. The double charges put my account in the negative since it is my bill checking account. they then went in and put 9 NSF $32 fees before the first charges which made the second charges also NSF and another 9 fees. Now I have 18 $32 NSF fees and a double charge on 9 different debits. My account should be in the positive by a little over $50 but is now nearly $800 in the negative.
Easy error. Easy to read. Easy to fix right? **** no. I have to go in and fill out paperwork because the bank's corporate headquarters took away the ability for a full branch manager to remove the bogus fees. The corporate offices go straight to voicemail and never call back. Now I have to wait maybe a week or 2 so they say to possible(yes you heard me possibly) get my money back.
Did they bank try and scam me? **** yes. It gets even better. Even though they double charged me they said the companies involved should pay them back the fees. I am like WTF are you talking about you double charged me not them and I will not be your victim here. Now I have to go in and flip out on them for this shit. I have seen alot of stunts before but this has got to be the doozy of them all.
