Can someone help me understand this?
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Did you cancel a check withdraw?Comment -
no...not sure, the guy in chat is hell of confusing.Comment -
Short story: Wanting to make a withdrawl. I have used several methods of depositing. I think...though it's hard to know, $250 has to go back onto a certain method that I used, before I can withdrawl using my favorite method. Who knows...calling in tomorrow morning.Comment -
not that many care, but I wanted to give an update. The matter was handled in a fast and professional manner and they have been generous for the misunderstanding.Comment -
5 Dimes is not known for excellent customer service, but good to know. Solid out for US players.Comment -
The person in chat made a pretty huge error. I really think Tony has one of CS reps running at least a dozen chat windows at a time. Twice, the person asked me what they could do for me, without already realizing that they were already working on my issue. Also, the person accidentally said they were processing a withdrawl with a method different than I what I had just requested. They realized their error and have handled it very professionally...so yah, much to do about nothing in the end, Thank GOD!Comment -
the customer service is great at 5 dimes , if you are courteous , polite ( never a problem)Comment -
I think the CS there is okay. From my experience Tony is rough around the edges to a fault, but he seems to run a solid business.Comment -
My experience with 5 dimes CS was okay, but they were a little vague on some issues. Never had to deal with the Man who runs 5 dimes. But overall one of the best shops for US players imo.Comment -
Received my withdrawl the very next day with no hassles....no fees...thanks 5dimes!Comment
