VIPsports: payout delay and CS

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  • helen
    SBR Rookie
    • 12-25-07
    • 11

    #1
    VIPsports: payout delay and CS
    I have 5 days payout delay with VIPsports. Yesterday it was promissed to payout the money at the same day (Friday) , today the money still not received. Today i contacted VIPsports again. Here you can see transcript of my chat.

    -------------------------------------

    One of our Representatives will be with you in a moment

    You are now chatting with Shudeska

    Shudeska: Thank you for contacting us at VIP.com. How may I help you?

    HELEN: Hi, my username is ******. 5 days ago i requested payout with MB, could you please check it?

    Shudeska: Please hold on a moment, I will review your account.

    Shudeska: It has not been processed as the withdrawal has to stay 24 hours in pending status and then they will process this.

    HELEN: It remains pending already 5 days

    HELEN: Yesterday you personally promissed me my withdrawal to be processed on Friday

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    Shudeska: I will be right with you.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    HELEN: 20min waiting

    Shudeska: I will be right with you.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    Shudeska: I will be right with you.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    HELEN: 40min waiting

    Shudeska: I will be right with you.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    Shudeska: I will be right with you.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    Shudeska: I will be right with you.

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    Shudeska: I will be right with you.

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    Shudeska: I will be right with you.

    Shudeska: I will be right with you.

    Shudeska: Thank you for waiting. I'll be with you in just a moment.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    Shudeska: I'm sorry for the delay. I'll be right with you.

    HELEN: 2 hours waiting

    Shudeska: I will be right with you.

    HELEN: Dear Shudeska: please be aware, that i am going to place a copy of this chat on forum of Sportsbookrewiew as example of Your kind and high-professional service.

    Chat session has been terminated by the site operator.

    ------------------------------------------------

    No comments.
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