I am looking for the best possible solution for delivery of plays to customers taking into consideration reliability, speed, fair equal access, and convenience. The plays are very time sensitive due to significant line movement shortly after release.
I have been sending plays via e-mail and text message but almost every week a few clients have issues with e-mail delays and/or text delivery, and every month or so I have a widespread e-mail issue that causes many clients to receive plays after lines have moved.
The biggest issue with bulk e-mail is that not all recipients receive the e-mail at the same time due to different locations and speeds of ISP's, spam filters, and random system failures or delays. In rare cases, e-mails will not go through at all due to errant spam blocking.
With bulk text messaging, not all recipients receive the text at the same time, and in some cases messages do not get delivered at all. A very common problem is clients receiving the first text, but not a second or third text. My cell provider refuses to take any responsibility for this. Additionally, not all clients have access or knowledge of text messaging, or do not prefer using it.
Many people have suggested going to a countdown type of web page similar to what Dr. Bob uses, and I am leaning in this direction for college basketball. However, it seems far less convenient than e-mail and/or text as it requires being in front of a computer, thus causing more of a need for precise set release times which I would like to avoid if possible. There is also the potential of the page being blocked by work/school filters.
Does anyone have any other ideas or solutions? Perhaps using an RSS feed, or an advanced online (text/e-mail) messaging system, or some other type of technology I may not be aware of?
Thanks for reading and I would be happy to offer a free RAS college football subscription to anyone who can provide a workable solution to this.
Edward
I have been sending plays via e-mail and text message but almost every week a few clients have issues with e-mail delays and/or text delivery, and every month or so I have a widespread e-mail issue that causes many clients to receive plays after lines have moved.
The biggest issue with bulk e-mail is that not all recipients receive the e-mail at the same time due to different locations and speeds of ISP's, spam filters, and random system failures or delays. In rare cases, e-mails will not go through at all due to errant spam blocking.
With bulk text messaging, not all recipients receive the text at the same time, and in some cases messages do not get delivered at all. A very common problem is clients receiving the first text, but not a second or third text. My cell provider refuses to take any responsibility for this. Additionally, not all clients have access or knowledge of text messaging, or do not prefer using it.
Many people have suggested going to a countdown type of web page similar to what Dr. Bob uses, and I am leaning in this direction for college basketball. However, it seems far less convenient than e-mail and/or text as it requires being in front of a computer, thus causing more of a need for precise set release times which I would like to avoid if possible. There is also the potential of the page being blocked by work/school filters.
Does anyone have any other ideas or solutions? Perhaps using an RSS feed, or an advanced online (text/e-mail) messaging system, or some other type of technology I may not be aware of?
Thanks for reading and I would be happy to offer a free RAS college football subscription to anyone who can provide a workable solution to this.
Edward
,I cant imagine them figuring out rss feeds or other ways to receive the plays.
