terrible customer service...
Bet Jamaica not responding to live chat...
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purecarnaggeSBR MVP
- 10-05-07
- 4843
#1Bet Jamaica not responding to live chat...Tags: None -
Dante799SBR Sharp
- 08-21-08
- 349
#2i didnt even know they had live chat, I always emailed them, and they usually respond back in 10 minsComment -
dwaechteSBR Hall of Famer
- 08-27-07
- 5481
#3I'm just curious, how long did you wait before posting this? Simply an observation, but you seem to have a lot of complaints and problems with certain books that very few others have complaints about.Comment -
WileOutSBR MVP
- 02-04-07
- 3844
#4Why not just call or email them? Maybe the person had to take a bathroom break.Comment -
pimikeBARRELED IN @ SBR!
- 03-23-08
- 37140
#5Originally posted by purecarnaggeterrible customer service...Comment -
big joe 1212SBR Posting Legend
- 06-01-08
- 19380
#6There is a Hurricane going thru there right now, that may be an issue!Comment -
purecarnaggeSBR MVP
- 10-05-07
- 4843
#7I waited until it timed out. But it makes no sense to not have live chat up as major games have yet to start at that point in time or are just starting.
Seems very odd that there is nobody on live chat...
I did not think of the hurricane though.Comment -
compaqDikkSBR Hall of Famer
- 10-08-05
- 5699
#8lots are taking obedience classes JJ mandated so they can't man the thing 24/7Comment -
purecarnaggeSBR MVP
- 10-05-07
- 4843
#9Originally posted by dwaechteI'm just curious, how long did you wait before posting this? Simply an observation, but you seem to have a lot of complaints and problems with certain books that very few others have complaints about.
-betus
-5 dimes (CS Swore me out)
-Beted (debited echeck multiple times against my account)
But having live chat the icon indicated it was available and then walla nobody answered after it timed out.Comment -
BrianLavertySBR MVP
- 07-02-07
- 2183
#10Betjamaica has terrible customer service? Are you serious?Comment -
TensaZangetsuSBR High Roller
- 08-05-08
- 118
#11You man, I have an account with them and I quite satisfied as of the moment."Sometimes I remember it one way. Sometimes another. If I'm going to have a past, I prefer it to be multiple choice!"Comment -
purecarnaggeSBR MVP
- 10-05-07
- 4843
#12its terrible CSR when the live chat icon is blinking available and you click it and you wait until it times out... and says nobody is available... thats like false advertising...
JJ your book is slacking...explanation (video welcome)Comment -
compaqDikkSBR Hall of Famer
- 10-08-05
- 5699
#13carney the cunt on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?
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pimikeBARRELED IN @ SBR!
- 03-23-08
- 37140
#14Originally posted by compaqDikkcarney the cunt on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?
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thejrichshow85Restricted User
- 06-15-08
- 3342
#15Sometimes it times out just close the box re open it and BOOM they are there !Comment -
MartinBlankSBR Hall of Famer
- 07-20-08
- 8382
#16I think BetJams Customer Service is very good.
Silly question, okay...so your timed chat expired....any reason why you didn't email them or call them?
Why run to this board and bitch about their chat not working? Most would have picked up the phone or emailed them, and had their issue resolved.Comment -
JBC77SBR MVP
- 03-23-07
- 3816
#17The customer service at BetJam is terrible. When you call you usually get a person who can speak barely a lick of English.
Good thing CS is not something needed often at BetJam.Comment -
purecarnaggeSBR MVP
- 10-05-07
- 4843
#19Originally posted by MartinBlankI think BetJams Customer Service is very good.
Silly question, okay...so your timed chat expired....any reason why you didn't email them or call them?
Why run to this board and bitch about their chat not working? Most would have picked up the phone or emailed them, and had their issue resolved.
If I wanted to speak broke spanglish to someone I would call sportsbooks more often. also getting the text from the conversation in writing thats important. People have problems with bonus/rollovers all the time. Live chat is your friend when depositing.
If I would have tried to just click the live chat 1x, and posted... I mean thats like calling your cable company and having them tell you to unplug your modem for 30 seconds...and reboot your computer... I mean seriously...
Are you just a tool? Honest questionComment -
b.hess1SBR Hustler
- 08-10-08
- 79
#20this is pure carnageComment -
bigboydanSBR Aristocracy
- 08-10-05
- 55420
#21Originally posted by SeanBetJamaica and The Greek are both in storm preparation mode ...
http://edition.cnn.com/2008/WORLD/we...l?eref=time_usComment -
jjgoldSBR Aristocracy
- 07-20-05
- 388179
#22Originally posted by compaqDikkcarney the cunt on the lower left blue runs CS chat. she's on the rag. do you really think she gives a flying fukk about some petty complaint you have?
Comment -
MartinBlankSBR Hall of Famer
- 07-20-08
- 8382
#23I call bs carnage.
This is not hard.
I will go s-l-o-w-l-y for you since you arent' all that quick.
You go to BetJam's website. Register.
Call them.
I can certainly see where that process is tough to navigate.Comment -
Cloak & DaggerSBR MVP
- 11-15-07
- 4781
#24Originally posted by purecarnaggeFirst of all I don't have an account at Betjm... I'm a new client... I'm not going to sign up and give my information out without having contact with them.
If I wanted to speak broke spanglish to someone I would call sportsbooks more often. also getting the text from the conversation in writing thats important. People have problems with bonus/rollovers all the time. Live chat is your friend when depositing.
If I would have tried to just click the live chat 1x, and posted... I mean thats like calling your cable company and having them tell you to unplug your modem for 30 seconds...and reboot your computer... I mean seriously...
Are you just a tool? Honest question
I recall their phone reps really hard to understand when I dealt with them as wellComment -
Cloak & DaggerSBR MVP
- 11-15-07
- 4781
#25you whats funny...I gave them a call just now with thoughts to re open the acct I closed with them about a year ago
and guess was...a busy signal
then I remembered why I leftComment -
MartinBlankSBR Hall of Famer
- 07-20-08
- 8382
#26A busy signal.....in the aftermath of a hurricane....shocking...very very shocking.
Are you kidding me? You are upset because you got a busy signal when the island received 25 inches of rain?Comment -
compaqDikkSBR Hall of Famer
- 10-08-05
- 5699
#27carny get on sbr.chat. i'm gonna break you in halfComment
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