My BetOnline Nightmare Experience!

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  • Steeltown
    SBR Sharp
    • 07-22-08
    • 384

    #1
    My BetOnline Nightmare Experience!
    Wow, what has happened to this A rated book? When I sent them money on Tuesday, I was hesitant after all Ive read about them in the last couple of weeks, but I had never had any payout issues with them in the past so I went ahead with the deposit. Do I ever regret doing that! When i sent them money a few weeks ago, I had asked what the limt on pre season football was and I was told 5 dimes and 2 dimes on halftimes. This is also what they have on their site. This is where the trouble started. I tried putting in a bet for 1200 on the Eagles and I was told the limit was a dime. I spoke to 3 managers and they all said 1 dime. The next day I call in and ask a C.S. clerk the limits and again they say 5 dimes. Now Im pissed. I get a wager manager on the phone and he tries telling me the game was cirlcled. No it wasnt. None of my three other books had it circled and 3 different managers had the chance to tell me that the night before when I was transfered around. Lie #1. They insisted the limit was 5 dimes still.
    Yesterday I called in a bet for two dimes on the Bears game and now Im told this time the limit is $500. An hour earlier I was fooling around online and placed 2 dimes on the Niners without problem. A test bet. I didnt actually place it but it was aloud. Are you kidding me? After checking with a supervisor, Im told for everybody else its 500 but for me they will take 2 dimes. Another lie. I want answers. Again Im trasfered around to the stage and managers and line managers and every person has another lie. Again the game is circled. One guy told me those 5 dime limits are for regular season games. Oh bullshit! Another says those limits are a mistake on their site. Its now obvious that they are doing exactly what BetUS did to me. they are trying to control what games I bet on. Throw me off my roll. They are gambling themselves now. This is exactly the headache BetUS put me through. No book wants to be put in the same sentence as BetUS! So Im told I can put in 2 dimes and I say tomorrrow Ill call and talk to Simon who is the head hancho. Another lie. I call in to place 2 dimes and Im told sorry, only 1 dime. Unreal! **** it, give me the Angels for 4 grand. This is where it gets scary! About 5 minutes into the third quarter of the Bears game and 10 minutes before first pitch of Angels game, I get a call from Danny the manager in wagering. He wants to know if I want to cancel my Angels bet and place 2 dimes on the football game. He says I can choose my side. I tell hom look dude, Ill do that but to be honest with you the Niners have the ball at midfield. He says go ahead. I say give me the Niners for 2 dimes and cancel the Angels bet. He says hold on and guess what happens now, another manager comes on and says "Hey I thought you wanted the Bears"? I
    really couldnt believe this was BetOnline I was dealing with. Anyways, he changes his mind and refuses to place the bet on the Niners. Now hes acting like hes just trying to help me out and fix the problem with the limit confusion. BetOnline not only lost me as a customer but they also lost my friend whom I referred and now you all know about the all new BetOnline. The BetOnline that gambles on games and tries to manipulate your action. This book needs a downgrade fast!! By the way, I sent Simon a detailed email last night and he has not responded. He aslo refuses to get back from his smoking break.
  • no chance in hell
    SBR High Roller
    • 04-29-06
    • 156

    #2
    very overrated book IMO. Played there twice, not impressed, very promised a bonus and then denied after the deposit.
    Comment
    • SBR Lou
      BARRELED IN @ SBR!
      • 08-02-07
      • 37863

      #3
      Here's the SBR complaint form.
      Comment
      • onthewhat
        Restricted User
        • 05-14-08
        • 15411

        #4
        fukk bet online, they cold called me and shit i say downgrade these fukks
        Comment
        • durito
          SBR Posting Legend
          • 07-03-06
          • 13173

          #5
          \n.

          try it sometime
          Comment
          • coldhardfacts
            SBR Wise Guy
            • 10-19-07
            • 717

            #6
            Wow. The input is very much appreciated. I might have thought you were exaggerating a little but no one can make stuff like this up.

            The fact that these kinds of shenanigans can be happening with a supposedly A rated book makes me very very nervous about any of the so-called top rated outs.
            Comment
            • AnotherLoan
              SBR MVP
              • 07-21-08
              • 2225

              #7
              They constantly called me and I had a rep change my number to my "new number" and they stopped calling. Nothing irritates me more then a book constantly calling.
              Comment
              • ico2525
                SBR Wise Guy
                • 07-30-08
                • 598

                #8
                Even though I had a good run with them, I don't doubt your story at all. No one can seem to be on the same page. I hope an SBR representative contacts them. Their rating should make its way to B-.

                Ironically, when I first signed up with the account, the person I spoke with was so proud of their SBR rating, etc etc. I think they'll take things seriously if someone from SBR says they're about to be downgraded.

                If only we weren't Americans and could play at Pinnacle and use Neteller.
                Comment
                • jtuck
                  SBR MVP
                  • 02-18-08
                  • 2051

                  #9
                  Originally posted by ico2525
                  Ironically, when I first signed up with the account, the person I spoke with was so proud of their SBR rating, etc etc. I think they'll take things seriously if someone from SBR says they're about to be downgraded.
                  100% True. I said the same thing a week ago, none of the complaints i've read are major but there are a bunch of little things that they are just plain doing wrong. I hate to say it but my past experiences with BetUs are 10 times better than what I've dealt with at BetOnline.
                  Comment
                  • jtuck
                    SBR MVP
                    • 02-18-08
                    • 2051

                    #10
                    One good thing, just checked my bank account and received a bank wire from them in two days.
                    Comment
                    • Steeltown
                      SBR Sharp
                      • 07-22-08
                      • 384

                      #11
                      Originally posted by coldhardfacts
                      Wow. The input is very much appreciated. I might have thought you were exaggerating a little but no one can make stuff like this up.

                      The fact that these kinds of shenanigans can be happening with a supposedly A rated book makes me very very nervous about any of the so-called top rated outs.
                      I have no reson to lie. They have me sent me checks for 15 dimes before. But that was a year ago and Ive just noticed some real shady shit from them in the last month or so. Definitely not an A book. Im not looking to get my money back here. I just cant believe my luck in finding honest books. Its terrible. Are there any more honest shops out there that take big action?
                      Comment
                      • NeedProtection
                        SBR High Roller
                        • 02-25-07
                        • 113

                        #12
                        You are definitely lying but whatever. Good luck.
                        Comment
                        • sickler
                          SBR Posting Legend
                          • 06-05-08
                          • 15006

                          #13
                          hmmmmmm
                          Comment
                          • SportsGambler654
                            Restricted User
                            • 08-23-08
                            • 1

                            #14
                            useless

                            Betonline.com is useless. Piss poor. C at best
                            Comment
                            • purecarnagge
                              SBR MVP
                              • 10-05-07
                              • 4843

                              #15
                              Matchbook
                              Comment
                              • Steeltown
                                SBR Sharp
                                • 07-22-08
                                • 384

                                #16
                                Originally posted by NeedProtection
                                You are definitely lying but whatever. Good luck.
                                What an idiot! yea dude, I just felt like sitting and wasting my time for a half hour making up a story about a book I play at.
                                Comment
                                • Steeltown
                                  SBR Sharp
                                  • 07-22-08
                                  • 384

                                  #17
                                  I have spoken to management and the matter is settled to my satisfaction. Like i have said in the past, BetOnline has always paid me fast and this is the first problem with them. I will have to decide if I want to play with them again but I assure you, it is a safe place to play!
                                  Comment
                                  • Brady2Moss
                                    SBR MVP
                                    • 07-02-08
                                    • 1500

                                    #18
                                    There are 2 good books you can play with that have very little issues. Pinny and Matchy are the only 2 books anyone should play with if you want ZERO issues.

                                    Sure you can risk it and play with books with minor issues 5 dimes(collars), bookmaker(horrible juice), BJ(horrible juice), greek (horrible juice)

                                    If you want the best. stick with Pinny, if your american, stick with Matchy. Then you wont have to deal with nonsense from these assholes. (I learned this the hard way)
                                    Comment
                                    • durito
                                      SBR Posting Legend
                                      • 07-03-06
                                      • 13173

                                      #19
                                      Originally posted by Brady2Moss
                                      There are 2 good books you can play with that have very little issues. Pinny and Matchy are the only 2 books anyone should play with if you want ZERO issues.

                                      Sure you can risk it and play with books with minor issues 5 dimes(collars), bookmaker(horrible juice), BJ(horrible juice), greek (horrible juice)

                                      If you want the best. stick with Pinny, if your american, stick with Matchy. Then you wont have to deal with nonsense from these assholes. (I learned this the hard way)

                                      Pinny and matchbook have the sharpest lines available. If you are good enough to beat them, you've probably already been kicked out of every other book out there.

                                      Your money is certainly safe there, but you are eventually going to lose it all unless you are really good.

                                      Contrast this with betonline which may have a few issues, but they basically give away money to anyone with even the slightest clue.
                                      Comment
                                      • Steeltown
                                        SBR Sharp
                                        • 07-22-08
                                        • 384

                                        #20
                                        how about wsex?
                                        Comment
                                        • xyzky
                                          SBR MVP
                                          • 08-23-07
                                          • 1577

                                          #21
                                          Originally posted by NeedProtection
                                          You are definitely lying but whatever. Good luck.
                                          You sir have no idea what you are talking about. But, good job on getting one more post for yourself. We will all think very highly of you the next time you say something that makes you look like a complete idiot.
                                          Comment
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