Big Problems with sportsbook

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  • trends45
    SBR Rookie
    • 08-09-08
    • 20

    #1
    Big Problems with sportsbook
    Okay, I have some serious problems with my account at 5dimes. I have been winning huge the past ten days. It has been the biggest run of my gambling career. I have been hitting 6 team parlays and going on 5 game win streaks. Today, I hit six games straight; however, I just logged on to my account at 5dimes and it says wagering suspended: Please contact customer service.

    I call customer service, they put me on hold and the "boss" picks up the phone and says, "Do you want to come clean or admit you are guilty?"
    I am like "what the hell are you talking about?" "I have been winning a lot but I did not do anything wrong." "He says, "Have you placed any wager
    He says, "Call me back in 20 minutes"

    I call back and he says I am guilty of placing bets after games started and all of the money in my account is gone unless I confess my crimes to him. Every bet I placed today was made at least ten minutes before the game started. I am sure of this because I watched them live on TV.

    I cannot believe all the money I made is gone because of winning too much. They are lying, plain and simple.

    How do I correct this. He told me not to call back until I am willing to admit my guilt, but I am not ****ing guilty! I feel like taking a flight to Costa Rica to meet face to face.
  • trends45
    SBR Rookie
    • 08-09-08
    • 20

    #2
    nevermind. They finally corrected it and returned the funds. It must have been a mistake on their part
    Comment
    • SSLP
      SBR Hall of Famer
      • 02-29-08
      • 5232

      #3
      hmm past posting he means?

      if you did they have the right to do this
      Comment
      • HedgeHog
        SBR Posting Legend
        • 09-11-07
        • 10128

        #4
        Should be easy to prove through the time stamp on the bet and the actual starting times of the games. Got to say it's near impossible to hit 5 and 6 team parlays consistently.
        Comment
        • JDizzel
          SBR High Roller
          • 11-20-07
          • 105

          #5
          Wow .. I never thought that a book like 5 dimes would pull that kind of sh!t..
          come down to CR and I'll help you bomb their building...
          If you have five dollars and Chuck Norris has five dollars, Chuck Norris has more money than you..
          Comment
          • JDizzel
            SBR High Roller
            • 11-20-07
            • 105

            #6
            lol .. I guess I'm a slow poster
            If you have five dollars and Chuck Norris has five dollars, Chuck Norris has more money than you..
            Comment
            • sofun
              SBR Sharp
              • 05-22-08
              • 361

              #7
              don't worry about your money, there is nothing to admit with them, that's BS they pay a lot of money to SBR here and SBR bring them hundred of customers, so I believe SBR will help you to clean up this mess. 5dimes is one top book that I see SBR favor with, so I don't think 5dimes would do that. fill up a complaint form from SBR and wait for Bill or John to help you, Please keep up date as many information as you have here.
              Comment
              • durito
                SBR Posting Legend
                • 07-03-06
                • 13173

                #8
                read the second post please
                Comment
                • sofun
                  SBR Sharp
                  • 05-22-08
                  • 361

                  #9
                  ok cool, that' AAAAAAA book
                  Comment
                  • trends45
                    SBR Rookie
                    • 08-09-08
                    • 20

                    #10
                    It worked out

                    Hey, just to make sure everyone knows, 5dimes did make it right on their end. After about an hour of difficult communication, they realized their scoring service sent them the wrong start time for the games. They sent me a sincere letter of apology and made it right on their end. I don't hold grudges and I would still refer them to friends. I have always and continue to think highly of this book.

                    Thanks for the help. It was just a very scary experience but ended well.

                    Take it easy fellas
                    Comment
                    • sofun
                      SBR Sharp
                      • 05-22-08
                      • 361

                      #11
                      good to hear that
                      Comment
                      • chance
                        SBR Wise Guy
                        • 06-16-08
                        • 682

                        #12
                        Pretty weird stuff!!!!!

                        I have read previously where the top guy at 5dimes has called himself "god" during disputes with a player. Seems like initially this happened again. Personally I don't want to bet with a joint with a holier than thou attitude to it's customers.
                        Comment
                        • Cloak & Dagger
                          SBR MVP
                          • 11-15-07
                          • 4781

                          #13
                          Originally posted by chance
                          Pretty weird stuff!!!!!

                          I have read previously where the top guy at 5dimes has called himself "god" during disputes with a player. Seems like initially this happened again. Personally I don't want to bet with a joint with a holier than thou attitude to it's customers.


                          ill take my business elsewhere
                          Comment
                          • durito
                            SBR Posting Legend
                            • 07-03-06
                            • 13173

                            #14
                            Originally posted by Cloak & Dagger


                            ill take my business elsewhere
                            I bet you play at credit wagering.
                            Comment
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