Legends live casino, stealing money from players, do not play

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  • jstblaze
    SBR Wise Guy
    • 03-05-07
    • 767

    #1
    Legends live casino, stealing money from players, do not play
    Sitting at the table, dealt 12, dealer showing 10.

    Never given the buttons to take a card, they moved onto next player.

    Very next hand the entire table malfunctions, no buttons for anyone and other troubles.

    They close that hand but refuse to refund my money from previous hand. Say it was my fault.

    Ridiculous...
  • warriorfan707
    SBR Posting Legend
    • 03-29-08
    • 13698

    #2
    They should refund that hand
    Comment
    • SBR Lou
      BARRELED IN @ SBR!
      • 08-02-07
      • 37863

      #3
      Hi Jstblaze,

      Had you contacted Legends customer service over live chat, or just made a post? When you say you were told it was your ''fault'', do you mean you typed something in the live dealer table chatbox?

      Really not sure based on your post but we'll make a manager aware of your thread so it can be reviewed.
      Comment
      • Legends Rachel
        SBR Rookie
        • 01-19-11
        • 27

        #4
        Hi Jstblaze,

        Can you please pm me your account number?
        Comment
        • Legends Rachel
          SBR Rookie
          • 01-19-11
          • 27

          #5
          Btw guys, I'd like to point that it is important for follow the specifications to make sure the software works properly.

          All of what you need to make sure everything works perfect are here: http://forum.sbrforum.com/players-ta...-not-play.html

          "To further ensure an enjoyable experience we recommend that you not have any other Flash-based streaming applications open in the browser while playing Live Dealer. Depending on the speed of your computer and/or Internet connection, you may experience video freezing or interruptions."
          Comment
          • BurtRapp
            SBR MVP
            • 01-10-08
            • 2410

            #6
            I have not had any problems with it yet. There is not enough time to bet in between hands that is biggest problem!
            Comment
            • jstblaze
              SBR Wise Guy
              • 03-05-07
              • 767

              #7
              I contacted customer service as well.

              They said the programmers are looking into it.

              They will just tell me there were no problems.
              I know the drill....

              I wasnt doing anything else. Was paying complete attention.
              Comment
              • jstblaze
                SBR Wise Guy
                • 03-05-07
                • 767

                #8
                just movin it up. need to know what your dealin with.
                Comment
                • BurtRapp
                  SBR MVP
                  • 01-10-08
                  • 2410

                  #9
                  They kicked me out
                  Comment
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