first class service on my error from blackdog

[wtt0315]

Today
i had these a parlay posted with cubs and phillies. I looked in the open bets and i see Cubs -142 and Nationals +114. This is during the ninth inning of the cubs game. I about croke because my other parlay has indians chicago and phillies and a few more with phillies. I contact bodog via chat and told him my error three hours later. It took him 2 minutes and then he fixed it for me as you can see from the last wager. I have never had a sportsbook do that for me and i figure i would be screwed. I just thought i would give a thanks to them for doing this when it was clearly my fault and they didnt have to.




Internet / -1 Jul 31 01:05 PM
MLB
STRAIGHT BET
[951] CHI CUBS -140 ( ACTION )

100 / 71


Jul 31 02:05 PM
Internet / -1 Jul 31 01:06 PM
MLB
STRAIGHT BET
[951] CHI CUBS -1½+115 ( R HARDEN -R / D BUSH -R )

69 / 79

Internet / -1 Jul 31 01:13 PM
MLB
PARLAY (3 TEAMS)
[951] CHI CUBS -140 ( ACTION )
[957] PHI PHILLIES -124 ( ACTION )
[959] ARI D’BACKS -105 ( ACTION )

50 / 252


Jul 31 02:05 PM
Internet / -1 Jul 31 01:19 PM
MLB

MIGUE / 216 Jul 31 04:17 PM
MLB
MLB
PARLAY (2 TEAMS)
[951] CHI CUBS ML-142 ( ACTION )
[957] PHI PHILLIES ML-124 ( ACTION )

75 / 153

[jjgold]

Blackdog is solid, a good book that know one talks about

[pokernut9999]

Best customer service I have ever seen , they treat you right there.

[pico]

never had a negatvie experience. best service around. the greek customer service is crap in comparison.

[FreeFall]

so they changed a bet for you?

[wtt0315]

yes

so they changed a bet for you?

yeah i misbet the nationals and even after the cubs game had already started and was almost done they went back changed the parlay from nationals to phillies

[pico]

philly game has not started, so it shouldn't matter. but it is a very nice gesture. i remember once i bet the under by mistake, so i caled them and they changed it to over before the start of the game.

[mtneer1212]

I made a mistake (because i was talking on the phone instead of paying attention ), betting a 4 team round robin instead of 4 straight plays (wagering the same amount). Called up blackdog, and even though one of the games had just gotten underway, they fixed it immediately without blinking. TOP NOTCH customer service -- they are doing it right. Keep up the good work.