GamblersPalace - Grade: F - Avoid

JBC77 · 07-15-08, 06:24 PM

F!@# that place. If it's not up at top of the page, f!@#ing forget it.....

mathdotcom · 07-15-08, 06:27 PM

We'll see. If they pay then I will promote to D-

bigboydan · 07-15-08, 06:34 PM

SBR poster Peep just had an minor payout issue with them not to long ago, however he did received his funds. Now I can completely understand the MB/NT merchant account funding times, and even though it's unacceptable to some. I can completely understand all the books views on it.

Please feel free to fill out a complaint form and one of us will inquire to them on your behalf sir.

mathdotcom · 07-15-08, 06:43 PM

thanks BBD

Will see how things go

Peep · 07-16-08, 10:01 AM

I did get paid, minus my bonus which I felt I rolled over, they felt I did not, life goes on.

GL.

Bill does seem to have a good relationship with them, this is a very good thing for you, best of luck in getting paid.

Bill Dozer · 07-16-08, 10:10 AM

Mathdot,

If you can send us your acct. ID we can find out what's going on. We will ask why they are letting those non-US eWallets sit on empty.

mathdotcom · 07-21-08, 05:33 PM

Received payout today, minus $20 withdrawal fee. Took a little over a week, and about 20 e-mails back and forth, a handful of live chats, but it has been completed.

Not for those who value their time!

bigboydan · 07-21-08, 06:04 PM

Glad to see you got this matter rectified sir. I'll make a note of this in case anyone inquires to me about them in the near future.

Shark79 · 07-21-08, 06:48 PM

Did u get a pic of Laura?

Bill Dozer · 07-22-08, 01:41 AM

Originally posted by mathdotcom

Received payout today, minus $20 withdrawal fee. Took a little over a week, and about 20 e-mails back and forth, a handful of live chats, but it has been completed.

Not for those who value their time!

Thanks Mathdot. We were told in the end they found that you had more wagering to meet the bonus requirement. It doesn't look like they had any idea what was going on with your account when you contacted them. Hopefully they can learn from these and get their CS department together. It does seem as if they want to get it right but are still unorganized.

mathdotcom · 07-26-08, 01:44 PM

An update:

Apparently betting baseball RL doesn't count towards their rollover. They only told me this like a week after I made my initial payout request. Before the rollover problem, they made some other excuses. So I met their rollover "again", then finally got paid out. They asked I take down this post.

Turns out they paid me out in CDN $$ instead of USD. Cost me like $7. It's just $7 but the incompetence is what really bothered me. I sent 'em an email 4-5 days ago:

Yes, and you also sent the funds to me in CDN $$ instead of USD. This cost me $6-7.

Give me a reason why I should delete the post on SBR when you continue to create delays, make mistakes, and not payout the correct amount?

Someone else replies from this yahoo.com email address (the name in my inbox says Roger but the email is signed Glen..) saying:

Hello,

I’m filling in for Darla till Monday morning. From reading the emails below it seems that you have already been paid out.

Is there anything else we can do for you?

Glen

Apparently they need to work on their reading comprehension skills. My latest reply:

If you had read my last e-mail you would have seen that I was paid out, but in CANADIAN DOLLARS instead of AMERICAN DOLLARS. A Canadian dollar is worth less than an American dollar.

Anyways, just giving you guys more information. I eventually got paid, but had to deal with ridiculous delays, and worst of all, complete stupidity. Hopefully others are more patient than I am...

Peep · 07-26-08, 02:35 PM

Hardly anything counts for their shit rollover rules.

I bet over 7K, they counted $280 of it. I bet a baseball game straight at +100, they wouldn't count that because "it wasn't at -110".

I gave up.....

MMAJOE · 07-26-08, 02:59 PM

Damn sounds like BETUS with all that trouble to get paid.