I know most people know BetJamaica is a great book. I just wanted to share a quick story I had with them.
I received a payout via check by FedEx. Because I am a dumb ass, the check accidentally got ripped in half. I contacted BetJamaica and they asked me to send them the ripped check.
After sending back the original check I received a new check in like 4 days via FedEx. Not only did they not charge me for the second FedEx, they added $30 to the check to cover my costs to send them the original ripped check. I never asked them to cover the costs or did I expect them to. So even though this was not their fault, they still covered all the costs.
This is why they are an A+ book. What great customer service.
I received a payout via check by FedEx. Because I am a dumb ass, the check accidentally got ripped in half. I contacted BetJamaica and they asked me to send them the ripped check.
After sending back the original check I received a new check in like 4 days via FedEx. Not only did they not charge me for the second FedEx, they added $30 to the check to cover my costs to send them the original ripped check. I never asked them to cover the costs or did I expect them to. So even though this was not their fault, they still covered all the costs.
This is why they are an A+ book. What great customer service.