Neteller account hacked

[planetwarrior]

Hi guys
long time lurker first time poster. Just a heads up had my neteller account cleaned out in the space of 10 minutes via a transfer and net plus card transactions by a russian hacking gang.

I know alot of you guys no longer have access to neteller but those who do check your accounts for illegal activity, trust me its not a good feeling.

Basically they got into my account changed my email address, password etc and left me trying to explain to NT staff that my account was compromised, took some convincing believe it or not before it was shut off, hopefully i get some cash back......

[lukahh]

hmm

changed email address?!

[austin]

what makes you think it is a russian hacking gang?

[bettorjon]

are you sure about this? do you have alot in that account for those "russian hacking gang" to give you that much trouble?

[aceking]

might be the PSN gang .

[Ruifgalmeida]

yes how can you be sure ?

I never keep money in a ewallet , I am always transfering book 2 book almost instantly or withdraw right after receiving money

[wtt0315]

wow that sucks bad

[Hareeba!]

Hi guys
long time lurker first time poster. Just a heads up had my neteller account cleaned out in the space of 10 minutes via a transfer and net plus card transactions by a russian hacking gang.

I know alot of you guys no longer have access to neteller but those who do check your accounts for illegal activity, trust me its not a good feeling.

Basically they got into my account changed my email address, password etc and left me trying to explain to NT staff that my account was compromised, took some convincing believe it or not before it was shut off, hopefully i get some cash back......

to change your e-address they would first need to know your password

was it not a strong one?
do you use the same password at multiple sites?

[Pareto]

I had my neteller account hacked last month. They transferred most of my balance to accounts which had finnish sounding email addresses. Neteller found out themselves that something was wrong as they suspended my account before I noticed the breach, and I did get all my money back after a few weeks investigation.

[Richkas]

That sucks dude. I hope things work out for you. I got hacked once. I felt like I'd been raped. Its a horrible feeling. GL

[jjgold]

Neteller is a top flight company
great security too
I am sure if they check it all out you will get your money back

I would not leave much in those accounts

[arabbeast13]

dam crazy

[Rollins08]

I can't figure out why you would keep money in a neteller account either. Also can you clarify how you know it was a russian gang?

[Dr.Gonzo]

They should offer a random pin generator like moneybookers

[mikeyg]

Those damn russians.... first junior hockey gold medal and now this shit

[no1here]

wouldn't think of this happening and disgusting to see that it is.

[Ninersnut]

Anyone ever have this happen with Paypal?

[jjgold]

Many financial places going to those password generated little devices that You need in order to log on.

[cankid]

bad news getting raped like that

[justonetime]

If you're a VIP, they say they will reimburse everything with their fraud guarantee as long as you take the necessary precautions:

http://public.neteller.com/content/en/rewards_vip_fraud_guarantee

[rm18]

They have good security, I remember I logged on in France and they suspended acount because they thought someone might of hacked into it, had to call in.

[alling]

Anyone ever have this happen with Paypal?

I get weird email from what looks like its coming from Paypal. Then when I contact paypal though the website they ignore my email.

[Hareeba!]

I can't figure out why you would keep money in a neteller account either. Also can you clarify how you know it was a russian gang?

I'd rather keep money in an e-wallet than most books.

I find it preferable to withdrawing and then having to pay fees and exchange charges to deposit again when I need to fund a bookie.

[justonetime]

They have good security, I remember I logged on in France and they suspended acount because they thought someone might of hacked into it, had to call in.

They changed this a while back. Now you can log in while traveling from many countries even if you are not registered there and without notifying Neteller. There are certain countries like the US where you cannot log in from but there is a long list of countries where you can log in from.

[Dirty Sanchez]

what makes you think it is a russian hacking gang?

It's always the Russians...damn guys are slick....jj is a Russian....jj Goldikova

[chance]

I started a thread a few weeks ago saying Neteller needed to issue security tokens like Moneybookers. I have a dream one day they will make it happen. Can't wait.

[MYFOOTBALLGAME]

Thanks for the input. Hope it works out for you.

[trixtrix]

this happened to me back in 2006 when neteller was in the states, they were able to recover all my money, but even if they didn't the vip cs said neteller was planning on reinbursing all stolen funds due to my vip customer status.. these days, fck if i know

[ColdBeerHere]

Neteller is still around?

I quit them like 4 years ago when the feds tied up my money I had with them for like over a year.

[TheGuesser]

I get weird email from what looks like its coming from Paypal. Then when I contact paypal though the website they ignore my email.

Send any suspicious mail from paypal to spoof@paypal.com. They'll let you know if it's legit or not.

[brad89]

They have good security, I remember I logged on in France and they suspended acount because they thought someone might of hacked into it, had to call in.

They suspended my account the first time I deposited to Pinnacle, the only other times I have used it were deposits to local books. Just had to verify all my info and the deposit then they fixed my account so I could use it again.

[Border Gadgie]

As mentioned earlier, as with moneybookers, its time a crypto key fob was available to Neteller users to add an extra layer of security to accounts. Thanks for the update O.P. it gives everyone a timely reminder to be vigilant.

[maxpower]

something similar happened to me
neteller is a top notch company
were helpful investigated it and reimbursed me

[planetwarrior]

I assumed russian being they transfered using my neteller + card somewhere using RUB currency i have no idea how they did it other than having a random password that nobody could just guess and its unique to neteller. I had the money in there as i was waiting for a transfer to go through before i withdrew...just my luck.


neteller are investigating at the moment, the problem i have with them was i informed them i could not log in and that i knowwww my log in but they initially refused to help as my email was different to that on my account as they changed it...took a while to get my account shut down 10's of emails and finally a phone call.

So still waiting to find out whats going on i scanned rechecked computer everything clean ...

Hope y'all don't have this prob.